Excelsior Hotel & Spa Baku

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Couples who are citizens or residents of Azerbaijan are required to present proof of marriage at check-in when sharing a room.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and cash.

• One child stays free
• Staff temperature checks are not conducted regularly
• Temperature checks are not available to guests
• Bed sheets and towels are washed at a temperature of at least 60°C/140°F
• Cash or credit card deposit required
• Commonly-touched surfaces are cleaned with disinfectant
• Property confirms they are implementing guest safety measures
• Property is cleaned with disinfectant
• Contactless check-out is not available
• Staff does not wear personal protective equipment
• Debit cards not accepted
• Protective clothing is not available to guests
• No shield between guests and staff in main contact areas
• Property does not follow sanitisation practices of any association
• Staffed front desk
• Children stay free - maximum age 5
• Guests are not provided with hand sanitiser
• Social distancing measures are not in place
• Contactless check-in is not available
• Property confirms they are implementing enhanced cleaning measures
• Children stay free
• Individually-wrapped food options are not available
• No gap period between guest stays