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The Westin Turtle Bay Resort & Spa, Mauritius

Property class: 5 and above

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5 restaurants, breakfast, lunch, dinner served; Indian cuisine
Lobby
Lobby
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Turtle Bay, Balaclava
  • Place, Turtle Bay
    ‪1 min walk‬
  • Place, Turtle Bay Marine Park
    ‪3 min drive‬
  • Place, Trou aux Biches Beach
    ‪10 min drive‬
  • Airport, Mahebourg (MRU-Sir Seewoosagur Ramgoolam Intl.)
    ‪47 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Minibar, in-room safe, desk, iron/ironing board

Junior Suite, 1 King Bed

8.4 out of 10
Very good
(5 reviews)
  • Garden view
  • 63 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds

Minibar, in-room safe, desk, iron/ironing board

Junior Suite, 2 Queen Beds

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 63 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Junior Suite, 1 King Bed

8.8 out of 10
Excellent
(6 reviews)
  • Ocean view
  • 63 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Minibar, in-room safe, desk, iron/ironing board

Junior Suite

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 63 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Junior Suite, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Junior Suite, 1 King Bed

9.6 out of 10
Exceptional
(7 reviews)
  • Beach view
  • 63 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds

Minibar, in-room safe, desk, iron/ironing board

Junior Suite, 2 Queen Beds

8.8 out of 10
Excellent
(3 reviews)
  • Beach view
  • 63 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds

View all photos for Family Suite, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Family Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 66 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Minibar, in-room safe, desk, iron/ironing board

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 124 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Minibar, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 160 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Beachfront

Suite, 1 King Bed with Sofa bed, Beachfront | Minibar, in-room safe, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed, Beachfront

  • Ocean view
  • 195 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

The Westin Turtle Bay Resort & Spa, Mauritius

Catch some rays at the beach or spend the day relaxing at The Westin Turtle Bay Resort & Spa, Mauritius's full-service spa. Then enjoy a meal at one of the hotel's 5 restaurants. Housekeeping is available on request.
The Westin Turtle Bay Resort & Spa, Mauritius offers 190 air-conditioned accommodations, which are accessible via exterior corridors, and features DVD players and minibars. This accommodation offers separate sitting areas. Flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries.

This Balaclava hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

An outdoor tennis court and a health club are featured at the hotel. 2 outdoor swimming pools are on site along with a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 10 treatment rooms. Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at The Westin Turtle Bay Resort & Spa, Mauritius. During your stay, you're just a quick walk from Turtle Bay. You'll find features such as free WiFi in public areas and free valet parking, plus 2 outdoor pools.
  • Free WiFi
  • Free valet parking and self-parking
  • For dining with a beachfront location, stop by Beach Grill, one of the property's 5 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Indulge with body treatments, detox wraps or massages at the spa
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes an outdoor tennis court, a gym and a sauna
  • Steps from Turtle Bay and a 4-minute drive from Turtle Bay Marine Park
  • Airport shuttle service available for a fee
Some rates at The Westin Turtle Bay Resort & Spa, Mauritius are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At The Westin Turtle Bay Resort & Spa, Mauritius, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 5 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. This luxury hotel also offers a complimentary children's club, outdoor tennis courts and a health club. Free self parking and valet parking are available.

This 5-star Balaclava hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Beach Grill – This beachfront steakhouse only serves lunch.
Fusion – This restaurant only serves dinner. Open daily.
Kangan – This beach restaurant specialises in Indian cuisine and only serves dinner. Open daily.
Mystique – This restaurant serves lunch and dinner. Open daily.
Seasonal Tastes – This restaurant serves breakfast and dinner. Open daily.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at The Westin Turtle Bay Resort & Spa, Mauritius are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee
  • 2 bars/lounges
  • 5 restaurants
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Beach Grill
  • Fusion
  • Kangan
  • Mystique
  • Seasonal Tastes

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Boat tours
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Outdoor tennis court
  • Playground
  • Sauna
  • Scuba diving
  • Snorkelling
  • Tennis lessons
  • TV in common areas
  • Water sports equipment

Family friendly

  • 2 outdoor pools
  • DVD player
  • Free children's club
  • Playground

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3,037 square feet of conference space
  • 5 meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical sockets in bathroom
  • No lift
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2014
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 3.51 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses solar energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Westin Mauritius Turtle Bay
Westin Mauritius Turtle Bay Resort
Westin Turtle
Westin Turtle Resort
Westin Turtle Bay Resort Mauritius Balaclava
Westin Turtle Bay Resort Mauritius
Westin Turtle Bay Mauritius Balaclava
Westin Turtle Bay Mauritius
The Grand Mauritian Resort And Spa
The Westin Turtle Bay Resort & Spa Mauritius Balaclava
The Grand Mauritian Hotel Balaclava
The Westin Mauritius Turtle Bay Resort Spa
The Westin Turtle Bay Resort Spa Mauritius
The Westin Turtle Bay Resort & Spa, Mauritius Hotel
The Westin Turtle Bay Resort & Spa, Mauritius Balaclava
The Westin Turtle Bay Resort & Spa, Mauritius Hotel Balaclava

The Westin Turtle Bay Resort & Spa, Mauritius Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 193 out of 298 reviews
Rating 8 - Good. 78 out of 298 reviews
Rating 6 - Okay. 16 out of 298 reviews
Rating 4 - Poor. 7 out of 298 reviews
Rating 2 - Terrible. 4 out of 298 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Stephanie

Stayed 5 nights in Dec 2025

6/10 Okay

David

Liked: Room comfort
The place was overcrowded with mosquitoes, and the room was infested. The language barrier was another issue, and some of the services were slow.
Stayed 6 nights in Dec 2025

10/10 Excellent

Ian

Stayed 3 nights in Nov 2025

8/10 Good

surjeet

Liked: Cleanliness, amenities, property conditions & facilities
Staff was curteous and service was good
Stayed 6 nights in Nov 2025

10/10 Excellent

Janet

Stayed 2 nights in Nov 2025

8/10 Good

JM

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Service pas au niveau. des personnes très gentilles mais incapable de répondre clairement aux questions. j'étais déjà venu, le service a nettement baissé. et c'est très énervant le signe pour nous saluer. le personnel passe son temps à faire cela.
Stayed 3 nights in Nov 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting and landscaping. Staff are brilliant, friendly and attentive and not in your face. Spa was great. Recommend ‘water shoes’ for the beach as it’s a coral beach, it’s beautiful, the shoes will enhance the experience
Stayed 10 nights in Oct 2025

10/10 Excellent

Mickaël

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magnifique séjour

Magnifique hôtel. Personnel très professionnel et sympathique. Couché de soleil sublime. Fortement recommandé
Stayed 4 nights in Sep 2025

10/10 Excellent

Jack, Halstead

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most amazing hotel we have both stayed in. The views and location are incredible.. the ocean view rooms are stunning, spacious with large balconies. The food was amazing.. even the buffet was great. We ate at each restaurant once and loved every one. The staff are absolutely outstanding. The most respectful, helpful and friendly people.. nothing was too much effort for them. We had the privilege of dining at ocean vista one evening where we got engaged… the sommelier allowed my fiancé to open the champagne with a sabre and gave us the cork as a memento. The only slight negative we have… when we checked in they noticed it was my birthday while we were there and said they would decorate the room and asked what flavour cake we wanted… unfortunately neither of these things happened which we were disappointed with. Overall an incredible stay and we will 100% be back!
Stayed 6 nights in Sep 2025

10/10 Excellent

Jovan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I had a fantastic experience celebrating her birthday. I would like to give a special mention to Shivani who was very warm and welcoming character. Additionally I would like to give a special mention to Vivek. I think he needs to be fast tracked to management and is an invaluable member of your team. Overall the experience in Mauritius & the Westin hotel was amazing and I look forward to returning
Stayed 8 nights in Sep 2025

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Aug 2025

4/10 Poor

Emmanuel

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 4 nights in Aug 2025

10/10 Excellent

Madhu

Liked: Cleanliness, staff & service, property conditions & facilities
Most amazing experience. A fantastic stay made even more special due to due diligence of staff- all staff, who went beyond our expectations. Joanna from reception is impeccable in customer service and was responsible for creating an experience beyond our dreams. Kamini was amazing, trustworthy and great customer service. Keshav was great too. It’s the staff that make the hotel what it is an example of putting the customer first. Thank you.
Stayed 6 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Amazing food
Stayed 7 nights in Aug 2025

10/10 Excellent

ameera raj

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Jul 2025

10/10 Excellent

riyaa

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely fabulous, great resort, great location..wonderful staff very accommodating helpful.. fantastic facilities pool , gym , spa , restaurants ..
Stayed 6 nights in Jul 2025

6/10 Okay

Rajender

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Room cleaning was terrible. Nothing was actually cleaned—just the bed linen was put back in place.
Stayed 5 nights in Jun 2025

10/10 Excellent

Douglas

Stayed 7 nights in Jun 2025

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful beachfront resort with excellent staff and amenities. We just returned from a 4 day stay and the only downside was that the trip was not longer. Large spacious rooms, lovely well kept grounds, super friendly and helpful staff, great selection of restaurants and food and daily activity programs. Highly recommend this beautiful, well run resort.
Stayed 4 nights in Jun 2025

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in May 2025

10/10 Excellent

Benjamin Jack

Stayed 13 nights in May 2025

10/10 Excellent

Sophie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vacances Maurice

Nous avons passé un très bon séjour en famille et félicitations à tout le personnel de l hotel .
Stayed 8 nights in May 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

10/10 Excellent

Nina T

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved our time in Mauritius, and particularly our time at the Westin Turtle Bay Resort. The resort itself is absolutely amazing, spacious and boasts most amenities one may require, including a full gym and spa, two beautiful massive pools (one for families, other for adults only), five different restaurants with a great variety of foods, extensive coastline (be mindful of sea urchins - although the sea life among the corals once inside the sea is breath taking!) and a boat house offering most water sports, including diving! Only thing missing was a small shopping centre nearby as getting any shopping involves a spot of travel. Additionally, the staff made our stay the most memorable holiday we have had to date. The food and beverage crew, from management through their amazing chefs including Rudy and Akash, to the waiting staff, particularly Seam, Roshan and Raja ensure each and every request we had was accommodated promptly, and in superb fashion. The pool side team, lead by Jerome and Steeven, including Noah, Nass and Dylan made sure we had absolutely the most incredible holiday! We cannot wait to be back there, and we've only just got home 💜~💜~
Stayed 14 nights in Apr 2025

10/10 Excellent

Khalid

Travelled with partner
Liked: Amenities
I loved it here so much! The staff is soo soo soo kind snd welcoming the property is absolutely beautiful and breathtaking. Definitely recommend
Stayed 7 nights in Apr 2025