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Mercure Ballarat Hotel and Convention Centre

4.0 star property

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Photo gallery for Mercure Ballarat Hotel and Convention Centre

Front of property
Exterior
Breakfast and dinner served, Mediterranean cuisine
Front of property
Room, 1 King Bed (Lodge) | View from room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Gym
  • 24/7 front desk
  • Breakfast available

Explore the area

View in a map
613 Main Road, Golden Point (Ballarat), VIC, 3350
  • Sovereign Hill
    ‪7 min walk‬
  • Ballarat Town Hall
    ‪3 min drive‬
  • Ballarat Base Hospital
    ‪4 min drive‬

Room options

View all photos for Room, Multiple Beds (Courtyard)

Room, Multiple Beds (Courtyard) | Minibar, in-room safe, desk, iron/ironing board

Room, Multiple Beds (Courtyard)

8.0 out of 10
Very good
(14 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Minibar, in-room safe, desk, iron/ironing board

Apartment, 2 Bedrooms

7.0 out of 10
Good
(4 reviews)
  • 25 sq m
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Minibar, in-room safe, desk, iron/ironing board

Superior Room, 1 King Bed

8.6 out of 10
Excellent
(8 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Lodge)

Minibar, in-room safe, desk, iron/ironing board

Room, 1 King Bed (Lodge)

8.0 out of 10
Very good
(31 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

Cottage, Multiple Beds

  • Sleeps 6
  • 3 Queen Beds

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About this property

Mercure Ballarat Hotel and Convention Centre

Hotel connected to the convention centre in Ballarat with a full-service spa
Along with a full-service spa, this smoke-free hotel has a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a conference centre and a coffee shop/cafe are on-site. Housekeeping is available on request.
Mercure Ballarat Hotel and Convention Centre offers 97 air-conditioned accommodations with minibars and a safe. Flat-screen televisions are featured in guestrooms.

This Ballarat hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Sanctuary Day Spa has 4 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

The spa is open selected days. Children under 16 years old are not allowed in the spa without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Mercure Ballarat Hotel and Convention Centre. During your stay, you'll be connected to the convention centre and within walking distance of Sovereign Hill. Features include free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy Mediterranean cuisine while dining at Azzuri
  • Continental breakfast served weekdays for a fee
  • Treat yourself to massages, body scrubs or aromatherapy at Sanctuary Day Spa
  • Amenities include newspapers, a front desk safe and 5 meeting rooms
  • On-site recreation includes a gym
  • Just a 1-minute drive from Sovereign Hill and a few minutes from Gold Museum
Mercure Ballarat Hotel and Convention Centre offers its guests a full-service spa and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 5 meeting rooms available. The business-friendly Mercure Ballarat Hotel and Convention Centre also features spa services, a garden, and a fireplace in the lobby. Free self parking is available.

This 4-star Ballarat hotel is smoke free.

For a fee, guests can enjoy a continental breakfast on weekdays from 6:30 AM and 10:00 AM.
Azzuri – This restaurant specialises in Mediterranean cuisine and serves breakfast, dinner and light fare. A children's menu is available. Reservations are required.
Gallery Cafe & Bar – This café serves lunch and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Weekday continental breakfast available 6:30 AM to 10:00 AM for a fee: AUD 26 to 26 for adults and AUD 13 to 13 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Azzuri
  • Gallery Cafe & Bar

Things to do

  • Full-service spa
  • Gym

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Wedding services

Business services

  • 5 meeting rooms
  • Conference centre

Outdoors

  • Garden

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 1 floor
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The property charges 1.1 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately AUD 26 to 26 for adults and AUD 13 to 13 for children
  • Credit card charges are subject to a surcharge of 1.1 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mercure Ballarat Hotel
Mercure Ballarat
Mercure Ballarat Hotel And Convention Centre Victoria
Ballarat Hotel Convention Centre
Mercure Ballarat Hotel Convention Centre
Mercure Ballarat Convention
Mercure Ballarat Hotel and Convention Centre Hotel
Mercure Ballarat Hotel and Convention Centre Golden Point
Mercure Ballarat Hotel and Convention Centre Hotel Golden Point

Mercure Ballarat Hotel and Convention Centre Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 417 out of 1000 reviews
Rating 8 - Good. 401 out of 1000 reviews
Rating 6 - Okay. 120 out of 1000 reviews
Rating 4 - Poor. 43 out of 1000 reviews
Rating 2 - Terrible. 19 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Carla

Travelled with family and small children
Liked: Amenities
Was a great service all round & very comfy and clean room
Stayed 1 night in Jun 2025

10/10 Excellent

Maureen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On arrival, it appeared that perhaps there was a debut ball in one of the function rooms. Once we obtained our key and made our way to the room, we could see how big the property actually was. Being near the back of the property, there was no noise from the function, traffic or anyone else on the property. The rooms were lovely and clean, and very modern, but the hallways and the entrance to the hallway could use some work. Also the car park area for our room was quiet a distance from the room we were staying in, and inconvenient for carrying luggage to the room; particularly when you have several things to transfer. Only for the king bed, the bathroom and the quiet, I will be back again - and hopefully to the same back area of the property where I can sleep easily.
Stayed 1 night in May 2025

10/10 Excellent

Wuyi

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Charise

Travelled with family
Liked: Cleanliness
I loved the ambience and surrounding gardens of this property.
Stayed 3 nights in May 2025

10/10 Excellent

Juanita

Stayed 1 night in Apr 2025

10/10 Excellent

lee

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in May 2025

4/10 Poor

William

Travelled with family
We had booked 2 lodge rooms supposedly next to each other.Upon arrival we were allocated rooms some distance apart,the 2nd being what we would think for disabled.Not what we would expect from a stay at a Mercure establishment.
Stayed 2 nights in May 2025

8/10 Good

Carl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service all round.
Stayed 3 nights in Apr 2025

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms a quite different at this place. I’ve stayed 3 times at a good rate. So I gave it 5 stars for the price. Some things did not work in the rooms mainly the tv and internet but I will say the first room I stayed in was working fine.but it did smell water damaged. Don’t expect perfection unless you pay for it, overall it’s one of the best places I’ve stayed in Ballarat.
Stayed 2 nights in Apr 2025

8/10 Good

Tahlia

Travelled with family
Liked: Cleanliness, staff & service, amenities
Overall we had a great stay. Staff were excellent and the price was very reasonable. The bathroom in the unit we stayed in however was very very old and whilst it appeared mostly clean the shower curtain and chair require urgent replacement as they were in poor condition and dirty.
Stayed 1 night in Apr 2025

10/10 Excellent

Ashleigh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful stay in Ballarat. Highly recommend, I will stay again.
Stayed 2 nights in Apr 2025

10/10 Excellent

matt

Business traveller
Liked: Cleanliness, staff & service, amenities
Overall it was a good place to stay. The room i had was a little dated and in need of a revamp but it was well priced and concomfortable fortable
Stayed 1 night in Apr 2025

6/10 Okay

Michele

Disliked: Staff & service, amenities, property conditions & facilities
The staff were unfriendly and the restaurant on site is extremely noisy and run by very unfriendly unprofessional people.
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Apr 2025

8/10 Good

xiang

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Ange

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The external property is gorgeous. The restaurant was fabulous for dinner. The light from the carpark keeps you awake at night. The house keeping was as expected which would only get noticed if you stayed longer than a day or two. Highly recommend a visit to the Sanctuary Day Spa.
Stayed 8 nights in Apr 2025

10/10 Excellent

Lucas

Stayed 1 night in Apr 2025

4/10 Poor

Magoda

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Okay place but not worth the rate you pay. Some of advertised facilities were under construction
Stayed 1 night in Apr 2025

8/10 Good

Kerrin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, needs small things in align with its vintage.
Stayed 3 nights in Apr 2025

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
village affect
Stayed 1 night in Apr 2025

8/10 Good

Bruce

Liked: Cleanliness, staff & service
Quiet nice comfortable bed, water pressure in shower terrible
Stayed 1 night in Apr 2025

10/10 Excellent

Todd

Stayed 1 night in Mar 2025

8/10 Good

Tracey

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Had a bit of an issue with our first room this was quickly rectified, many thanks to the wonderful staff. The food and service at
Stayed 2 nights in Mar 2025