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Whately Hall

3.0 star property

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Photo gallery for Whately Hall

Property grounds
Lunch and dinner served, international cuisine
Exterior
Serves lunch and dinner
Lunch and dinner served, international cuisine

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Business services
  • Bar

Explore the area

View in a map
17-19 Horse Fair, Banbury, England, OX16 0AN
  • Place, Banbury Cross
    ‪2 min walk‬
  • Place, Spiceball Country Park
    ‪6 min walk‬
  • Place, Banbury Museum and Gallery
    ‪7 min walk‬
  • Airport, Oxford (OXF)
    ‪30 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room | Desk, blackout curtains, iron/ironing board, free WiFi

Classic Double Room

8.0 out of 10
Very good
(40 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Cosy Double Room

Cosy Double Room | Desk, blackout curtains, iron/ironing board, free WiFi

Cosy Double Room

7.6 out of 10
Good
(8 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room | Desk, blackout curtains, iron/ironing board, free WiFi

Classic Twin Room

7.8 out of 10
Good
(12 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Double Room

Family Double Room | Desk, blackout curtains, iron/ironing board, free WiFi

Family Double Room

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Main House Double room

Main House Double room | Desk, blackout curtains, iron/ironing board, free WiFi

Main House Double room

8.0 out of 10
Very good
(12 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Main House Single Room

Main House Single Room | Desk, blackout curtains, iron/ironing board, free WiFi

Main House Single Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 1
  • 1 Single Bed

View all photos for Junior Suite

Junior Suite | Desk, blackout curtains, iron/ironing board, free WiFi

Junior Suite

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Suite | Desk, blackout curtains, iron/ironing board, free WiFi

Suite

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

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About this property

Whately Hall

Hotel in Banbury with 24-hour front desk and restaurant
This hotel features a restaurant, a bar/lounge and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Whately Hall offers 69 accommodations with coffee/tea makers and a hairdryer. 32-inch LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Whately Hall. During your stay, you're just a quick walk from Banbury Cross. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at Berkeley
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • Steps from Banbury Cross and 9 minutes on foot from Banbury Museum and Gallery
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Whately Hall. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Banbury hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 9:30 AM and at the weekend from 8:00 AM to 10:00 AM.
Berkeley – This restaurant specialises in international cuisine and serves lunch, dinner and light fare.
SWIFT – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Open daily.
Horton Bar – This bar serves lunch, dinner and light fare. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 15.95 for adults and GBP 7.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Berkeley
  • Horton Bar
  • SWIFT

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Lift (100 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1632
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from December 31 2025 to December 31 2025 (dates subject to change):
  • Bar/Lounge(s)
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 15.95 for adults and from GBP 7.95 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 14740890
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Banbury Mercure
Banbury Whately Hall
Mercure Banbury Whately
Mercure Banbury Whately Hall
Mercure Whately Hall
Mercure Whately Hall Banbury
Mercure Whately Hall Hotel
Mercure Whately Hall Hotel Banbury
Whately Hall
Whately Hall Banbury
Accor Whately Hall Hotel
Mercure Banbury Whately Hall Hotel
Whately Hall Hotel
Whately Hall Banbury
Whately Hall Hotel Banbury
Mercure Banbury Whately Hall

Whately Hall Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 314 out of 1000 reviews
Rating 8 - Good. 344 out of 1000 reviews
Rating 6 - Okay. 179 out of 1000 reviews
Rating 4 - Poor. 102 out of 1000 reviews
Rating 2 - Terrible. 61 out of 1000 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Derek

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Room dirty, bathroom mould on shower curtain. Filthy toilet Milk off couldn't make a cup of tea Comfortable bed Reception not manned in morning so unable to complain
Stayed 1 night in Oct 2025

8/10 Good

Keith

Liked: Staff & service
I had to cut my trip short but all was ok.
Stayed 2 nights in Oct 2025

10/10 Excellent

Robin

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The Whateley Hotel was extremely likeable, with just a few areas where it needs tidying ie re decoration touch up in bedroom and corridors, however workmen were seen painting etc. The bathroom was great with up to date white goods, broken sink plug chain though let it down, however extremely clean. The double bed was large and very comfortable. Good selection of tea, coffee and biscuits in room. Lovely view of garden from room 50, well kept garden. We enjoyed a nice meal in the Berkley Restaurant, friendly attentive staff. A very good buffet breakfast, ample choices, the pastries were very hard though. All staff in the hotel were friendly and accommodating. All in all a pleasant and enjoyable stay, and excellent value for money and would definitely stay again.
Stayed 1 night in Oct 2025

6/10 Okay

Andrew

Travelled with family
Liked: Staff & service
Stayed 2 nights in Oct 2025

8/10 Good

Philip

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel

My neice and partner had there engagement party at hotel. The only thing I struggled with no lift I was number 50 I ask reception if I could change she said no.
Stayed 1 night in Oct 2025

4/10 Poor

Ray

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed one night in a room where the toilet was not clean, paint peeling of walls and radiators, sticky tape holding carpets together on main stairs. Restaurant had no guests in it at all and waited 5 mins and no staff came to even say hello so left. Run down hotel with staff that seem to reflect the run down nature of the venue. Breakfast was poor with cheep sausages and egg that had gone hard as it had sat to long.
Stayed 1 night in Oct 2025

6/10 Okay

Janet

Disliked: Room comfort
No lift in hotel, stayed on top floor, so long climb. Room very hot and noisy from the street outside. Floorboards creaked with every movement. Booked deluxe room, but it was very small and not like the ones shown in the pictures on the website.
Stayed 2 nights in Oct 2025

10/10 Excellent

Michael

Stayed 1 night in Oct 2025

8/10 Good

Lee

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff behind bar very poor communication 😢
Stayed 3 nights in Oct 2025

10/10 Excellent

Michael

Travelled with family
Liked: Property conditions & facilities, room comfort
Fabulous superior suite!!
Stayed 1 night in Oct 2025

8/10 Good

Chas

Stayed 1 night in Oct 2025

8/10 Good

timothy m

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The historic and revurbished rooms are very good some of the communal areas in the modern block a bit dated and worn
Stayed 1 night in Oct 2025

6/10 Okay

Lauren

Liked: Staff & service
Disliked: Cleanliness
Our room was unbearably hot with heating on full so we had to change rooms. The 2nd room had no hot water but we couldn’t be bothered to change again as it was 10pm by this point. The staff were friendly and the room was lovely but I expected better.
Stayed 1 night in Oct 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place great character great food and the garden area is nice for an afternoon drink
Stayed 1 night in Sep 2025

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Great location. Hotel looks great from the outside, inside needs some TLC. but food, staff and drinks were great.
Stayed 1 night in Oct 2025

8/10 Good

Susan

Business traveller, Travelled with partner
Stayed 1 night in Oct 2025

4/10 Poor

Jane

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Ideal location for being central to banbury centre with restaurants pubs and shops around
Stayed 1 night in Oct 2025

6/10 Okay

Laura

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The building from outside looks impressive. The bed was comfortable but had damp smell, cracked plaster and wall paper coming off. NO HOT WATER which was very bad and no earl grey teabags in room or at reception. Staff ok but were unable sort to lack of hot water and no explanation given and issue not resolved during our stay. Will be asking for reduction in cost.
Stayed 1 night in Oct 2025

4/10 Poor

joanna

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
The rooms are incredibly bad at sound proofing, I could hear the guy next door to us having a conversation on the phone and also his every movement including going to the bathroom. Room felt kind of clean but the bathroom felt filthy, felt like couldn’t even take a shower.
Stayed 1 night in Oct 2025

10/10 Excellent

Yingda

Stayed 1 night in Sep 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
sound insulation between rooms 72 and adjacent room was poor. We could clearly hear the next door conversation and then snoring
Stayed 3 nights in Sep 2025

6/10 Okay

Pamela

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
We paid for a deluxe room but it took 3 room changes before we got anything even close to deluxe. The 1st room (accessible room 12) had a huge gap under the door which meant we could hear everyone passing & 2 other rooms were basic but tiny, looking nothing like the pictures online. The beds were comfortable though & staff helpful. Breakfast was good & car park safe. No hot water on last day, we had to shower in another block. Lovely old building deserves better management.
Stayed 2 nights in Sep 2025

6/10 Okay

Kevin

Disliked: Cleanliness, property conditions & facilities
Hotel very dated and tired
Stayed 1 night in Sep 2025

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