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Grand City Hotel

3.0 star property

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Photo gallery for Grand City Hotel

Stylish hotel building with a prominent logo, flat roof, and windows.
Welcome to our reception area, featuring a central desk, framed artwork, and a potted plant.
Two single beds with matching headboards and nightstands, each with a pillow, lamp, and telephone.
Bathroom features a bathtub, shower, and toilet, with a decorative tile border surrounding the bathtub.
Enjoy a soothing cup of tea at your in-room tea station, complete with kettle, teapot, and teacups.

Reviews

6.4 out of 10

Popular amenities

  • Free airport shuttle
  • Breakfast available
  • Parking included
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
Unit 1-12 Block G, Lot 25115, Jalan Batu Bersurat, Bandar Seri Begawan, BE3719
  • The Mall
    ‪19 min walk‬
  • Gadong Night Market
    ‪3 min drive‬
  • Sultan Omar Ali Saifuddien Mosque
    ‪5 min drive‬
  • Bandar Seri Begawan (BWN-Brunei Intl.)
    ‪5 min drive‬

Room options

View all photos for Superior Twin Room

Superior Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Superior Twin Room

  • 27 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe King Room

Deluxe King Room | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe King Room

  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Grand City Hotel

Hotel in Bandar Seri Begawan with free airport shuttle and 24-hour front desk
This smoke-free hotel features a restaurant, dry cleaning and laundry facilities. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Other amenities include a 24-hour front desk, free newspapers and tour/ticket assistance.
Grand City Hotel offers 78 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. LED televisions come with satellite channels.

Bathrooms include a separate bath and shower with a deep soaking bath, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

During your stay at Grand City Hotel, you'll be within walking distance of The Mall. Features include free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at GK
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Just a 3-minute drive from Gadong Night Market and a few minutes from The Mall
  • Free airport shuttle service
There's a restaurant on site. Public spaces have free WiFi. A roundtrip airport shuttle is free (available 24 hours). The business-friendly Grand City Hotel also features tour/ticket assistance, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available.

This 3-star Bandar Seri Begawan hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7 AM to 10 AM.
GK – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to 10 AM for a fee: BND 5 to 10 for adults and BND 5 to 10 for children
  • A restaurant

Restaurants on site

  • GK

Things to do

  • Shopping

Family friendly

  • Grocery/convenience store
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2 PM; check-in end time: noon
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand City Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for BND 15.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: BND 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately BND 5 to 10 for adults and BND 5 to 10 for children
  • Rollaway bed fee: BND 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Grand City Hotel Bandar Seri Begawan
Grand City Bandar Seri Begawan
Hotel Grand City Hotel Bandar Seri Begawan
Bandar Seri Begawan Grand City Hotel Hotel
Grand City
Hotel Grand City Hotel
Grand City Bandar Seri Begawan
Grand City Hotel Hotel
Grand City Hotel Bandar Seri Begawan
Grand City Hotel Hotel Bandar Seri Begawan

Grand City Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 1 out of 10 reviews
Rating 8 - Good. 3 out of 10 reviews
Rating 6 - Okay. 4 out of 10 reviews
Rating 4 - Poor. 1 out of 10 reviews
Rating 2 - Terrible. 1 out of 10 reviews

6.4/10

Cleanliness

6.8/10

Staff & service

6.8/10

Amenities

5.6/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel near with shop and it easy to get groceries and food. Best near there got Laundry too
Stayed 2 nights in Dec 2020

8/10 Good

William Chang hing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Business traveller
Convenience
Stayed 1 night in May 2019

4/10 Poor

rebecca

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Why I as for queen bed and single bed . But they book me on a 2 single bed and also why the rate in ph.hotel.different . I ask for additional bed they charge me 15 Brunei dollar for 3 night and also I pay 61 Brunei dollar additional for one night in other hotel if you are book in ph. Hotel or agoda the rate are the same . . Not nice for me for booking online on ph. Hotel !!! In trader in hotel we book to agoda the rate are the same online rate . We have also additional one night the rate same.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Airport to hotel vv complimentary service.
Stayed 3 nights in Apr 2019

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness
Easy to access for food. A lot of ants and cannot leave any food on the desk for a short while.
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveller

Close to supermarket and to airport not too congested and quite accessible to other area of attractions there’s also ATM and local food retailers
Stayed 1 night in Dec 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The condition and cleanliness is really poor.. despite all these they gave me a free ride to the airport upon check out! Hopefully things can improve there.
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
Well that was my first time being Brunei unfortunately the hotel was not as clean as supposed to be and I spoke to the manager and I believe they were in the middle of renovation the hotel and hopefully next time they will do better
Stayed 1 night in Dec 2018