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Banff Ptarmigan Inn

3.0 star property

Choose dates to view prices

Photo gallery for Banff Ptarmigan Inn

Front of property – evening/night
Superior Room, 2 Queen Beds, Balcony | Premium bedding, in-room safe, desk, blackout curtains
Reception
View from property
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Hot tub
  • Bar

Explore the area

Map
337 Banff Ave, Banff, AB, T1L 1H8
  • Banff National Park Information Centre
    ‪2 min walk‬
  • Banff Lake Louise Tourism Bureau
    ‪2 min walk‬
  • Banff Centre for Arts and Creativity
    ‪14 min walk‬

Room options

View all photos for Mountain View King Suite

Mountain View King Suite | Premium bedding, in-room safe, desk, blackout curtains

Mountain View King Suite

  • 29.7 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room Two Queens

Standard Room Two Queens | Premium bedding, in-room safe, desk, blackout curtains

Standard Room Two Queens

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room 1 King

Standard Room 1 King | Premium bedding, in-room safe, desk, blackout curtains

Standard Room 1 King

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Balcony

Superior Room, 2 Queen Beds, Balcony | Premium bedding, in-room safe, desk, blackout curtains

Superior Room, 2 Queen Beds, Balcony

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room 2 Queens

Superior Room 2 Queens | Premium bedding, in-room safe, desk, blackout curtains

Superior Room 2 Queens

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Split Room.

Superior Split Room. | Premium bedding, in-room safe, desk, blackout curtains

Superior Split Room.

  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Superior Room 1 King

Superior Room 1 King | Premium bedding, in-room safe, desk, blackout curtains

Superior Room 1 King

  • 25.0 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Banff Ptarmigan Inn

Hotel with 2 hot tubs, steps from Banff National Park Information Centre
Along with a restaurant, this smoke-free hotel has a bar/lounge and a sauna. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Additionally, a microwave in a common area, a business centre and conference space are on-site.
Banff Ptarmigan Inn offers 134 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

2 hot tubs are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Banff Ptarmigan Inn's great location gets high marks from our customers. During your stay, you're just a quick walk from Banff National Park Information Centre. Free WiFi in public areas, free self-parking and a free area shuttle are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a steam room, a sauna and 2 hot tubs -
  • Guests really like the accommodation for the cleanliness and overall comfort
  • Steps from Banff National Park Information Centre and Banff Lake Louise Tourism Bureau
  • Free local-area shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Banff Ptarmigan Inn offers its guests 2 hot tubs and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and a meeting room are available. Event space at this hotel measures 1700 square feet (158 square metres) and includes conference space. A vending machine, multilingual staff, and ski storage are also featured at the business-friendly Banff Ptarmigan Inn. A free area shuttle within 5 kilometres is available. Limited free parking is available on a first-come, first-served basis.

This Banff hotel is smoke free.

Banff Ptarmigan Inn has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 5 kilometres
  • Ski shuttle nearby
  • Free covered self parking on site
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • 2 hot tubs
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Free area shuttle
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,700 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift

More

  • Banquet hall
  • Reception hall
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Banff Ptarmigan
Banff Ptarmigan Inn
Ptarmigan Banff
Ptarmigan Inn
Ptarmigan Inn Banff
Banff Ptarmigan Hotel Banff
Banff Ptarmigan Inn Hotel
Banff Ptarmigan Inn Banff
Banff Ptarmigan Inn Hotel Banff

Banff Ptarmigan Inn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 984 out of 1737 reviews
Rating 8 - Good. 491 out of 1737 reviews
Rating 6 - Okay. 173 out of 1737 reviews
Rating 4 - Poor. 57 out of 1737 reviews
Rating 2 - Terrible. 32 out of 1737 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Zachary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for a ski trip

The hotel had plenty of storage for snowboards and skis and a free to use waxing room.
Stayed 5 nights in Feb 2025

10/10 Excellent

Kyle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in perfect location

Nice room, good service and great location.
Stayed 1 night in Feb 2025

6/10 Okay

Karen

Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

2/10 Terrible

Jamie

Travelled with family
Disliked: Property conditions & facilities
Unfortunately my husband got bed bugs! We stayed for 3 nights and spent over $1100 I will never go back to this hotel!
Stayed 2 nights in Feb 2025

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Stephen M, Virginia Beach

Stayed 6 nights in Feb 2025

10/10 Excellent

ty

Very nuce
Stayed 1 night in Feb 2025

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Feb 2025

8/10 Good

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Xxx
Stayed 4 nights in Feb 2025

10/10 Excellent

Samridhi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very centrally located and staff was helpful.
Stayed 4 nights in Nov 2024

6/10 Okay

Victoria

Liked: Cleanliness
Disliked: Staff & service
Fine hotel. It was a bit dated . Hot tub area was ok. Service wasn't great. Overall if your spending that much spend the extra $20 on a nicer hotel.
Stayed 2 nights in Feb 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Close to downtown
Stayed 1 night in Feb 2025

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is walkable to shopping and dining services. The staff are lovely and friendly to me every time I have stayed. It is the only hotel I stay at when I am in Banff.
Stayed 3 nights in Feb 2025

8/10 Good

Lindsay

Stayed 3 nights in Feb 2025

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Feb 2025

10/10 Excellent

Guillaume

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Great location. Pretty Quiet.
Stayed 1 night in Feb 2025

8/10 Good

Annie

Liked: Staff & service
Stayed 1 night in Feb 2025

6/10 Okay

Blair

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very convenient location in Banff downtown area with lots of shopping, dining & entertainment options. Free shuttle to sunshine village, Lake Louise & Norquay ski resorts is very convenient. Rooms could use some interior upgrades, air conditioning/heating units are quite loud & noise from hallways can easily be heard through the steel doors & walls. My son & I we’re staying for 12 nights & unfortunately there was a minor hockey tournament in town & the kids running back & forth the hallways & playing mini stick hockey made it near impossible to get any real sleep for four nights of the weekend they were there. Following weekend had another group in for a tournament & was much the same. Other than the poor soundproofing between rooms & hallways its is a very convenient location & staff were great.
Stayed 12 nights in Feb 2025

10/10 Excellent

Nancy, Proctorsville

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place would stay again
Stayed 1 night in Feb 2025

10/10 Excellent

Nancy

Stayed 1 night in Feb 2025

8/10 Good

RYAN

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. free parking and many amenities to be had while also being right in downtown banff with easy access to nearly all your needs. for the size of the room i feel it’s a little overpriced but overall a great property and great staff with clean, well maintained amenities like the hot tub and sauna. would definitely stay again and recommend it to those in the banff area.
Stayed 6 nights in Dec 2024

4/10 Poor

Scott

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

Hector

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel!
Stayed 1 night in Feb 2025

10/10 Excellent

Dmorris142

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. The Staff were very accommodating.
Stayed 3 nights in Feb 2025