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Charltons Banff

3.0 star property

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Photo gallery for Charltons Banff

Lobby
Terrace/patio
Exterior
Deluxe Room, 2 Queen Beds, Mountain View | 1 bedroom, premium bedding, iron/ironing board, free WiFi
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Pet-friendly
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
513 Banff Ave, Banff, AB, T1L1B4
  • Banff National Park Information Centre
    ‪12 min walk‬
  • Banff Lake Louise Tourism Bureau
    ‪13 min walk‬
  • Banff Centre for Arts and Creativity
    ‪14 min walk‬

Room options

View all photos for Suite

Suite | 1 bedroom, premium bedding, iron/ironing board, free WiFi

Suite

8.4 out of 10
Very good
(24 reviews)
  • 2 bedrooms
  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | 1 bedroom, premium bedding, iron/ironing board, free WiFi

Deluxe Room, 1 Queen Bed

8.4 out of 10
Very good
(25 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | 1 bedroom, premium bedding, iron/ironing board, free WiFi

Deluxe Room, 2 Queen Beds

8.6 out of 10
Excellent
(36 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Loft

Loft | 1 bedroom, premium bedding, iron/ironing board, free WiFi

Loft

8.2 out of 10
Very good
(58 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Non Smoking

Junior Suite, 1 King Bed with Sofa bed, Non Smoking | 1 bedroom, premium bedding, iron/ironing board, free WiFi

Junior Suite, 1 King Bed with Sofa bed, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds, Mountain View

Deluxe Room, 2 Queen Beds, Mountain View | View from room

Deluxe Room, 2 Queen Beds, Mountain View

9.2 out of 10
Wonderful
(14 reviews)
  • 28 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Reception

Banff Rocky Mountain Resort

  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
4.0 out of 5, Very good, 2,432 reviews
The price is €325
includes taxes & fees
4 Sept - 5 Sept
Banff Rocky Mountain Resort

About this property

Charltons Banff

Hotel in Banff, near Banff Centre for Arts and Creativity
This smoke-free hotel features self parking, free use of bicycles and gas grills. WiFi in public areas is free. Other amenities include a fireplace at reception and a front desk safe.
Charltons Banff offers 65 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and complimentary bathrobes. Beds feature premium bedding. 37-inch LCD televisions come with cable channels.

Bathrooms include complimentary toiletries and hairdryers. This Banff hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include complimentary bicycles.

Children aged under 17 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Charltons Banff. During your stay, you're just a quick walk from Victoria Glacier. Free WiFi in public areas and self-parking (surcharge) are available.
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include a front desk safe, a terrace and a fireplace at reception
  • On-site recreation includes complimentary bicycles
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 15-minute walk of Banff National Park Information Centre and Banff Lake Louise Tourism Bureau
  • Dogs welcome for a fee (restrictions apply)
Charltons Banff offers its guests a terrace, barbecue grills, and a fireplace in the lobby. WiFi is free in public spaces. Charltons Banff also features a front desk safe and a water dispenser. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Banff hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Ski shuttle nearby
  • Parking on site (CAD 15.70 per night; includes in/out privileges)
  • Limited on-site parking

Things to do

  • Free bicycle rentals
  • Ski passes

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • No lift

More

  • 3 floors
  • Fireplace in lobby
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Access via exterior corridors
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 11 PM
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternative location: [Banff Inn 501 Banff Ave, Banff, AB T1L 1A9]
For any questions, please contact the property using the information on the booking confirmation
Guests arriving between 11 PM and 6:30 AM can use the exterior telephone beside the lobby door for check-in assistance.

Renovations and closures

The following facilities or services will be unavailable from March 26 2025 to December 31 2025 (dates subject to change):
  • Recreation facilities
  • Hot tub
  • Swimming pool

Access methods

Front desk (limited hours)

Pets

  • Pets: CAD 25 per pet, per night
  • Only dogs are allowed
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CAD 15.70 per night (in/out privileges)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 11 PM.
Guests arriving after hours will need to go to the following location to check in: Banff Inn 501 Banff Ave, Banff, AB T1L 1A9
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Charlton's Cedar Court
Charlton's Cedar Court Banff
Charlton's Cedar Court Hotel
Charlton's Cedar Court Hotel Banff
Charlton`s Cedar Court Hotel Banff
Charltons Cedar Court Banff
Charltons Cedar Court Hotel Banff
Charltons Banff Hotel
Charltons Hotel
Charltons Banff
Charltons
Charltons Banff Hotel
Charltons Banff Banff
Charltons Banff Hotel Banff

Charltons Banff Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 443 out of 1014 reviews
Rating 8 - Good. 320 out of 1014 reviews
Rating 6 - Okay. 143 out of 1014 reviews
Rating 4 - Poor. 71 out of 1014 reviews
Rating 2 - Terrible. 37 out of 1014 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort

It was okay

The hotel was just okay overall, but it definitely shows its age. The building and facilities are quite dated, and that was noticeable throughout our stay. The service was decent, although one of the front desk staff in the evening came across as a bit rude at first. Not a huge issue, but it did affect the first impression. Our first room was very disappointing. It was hot, had no natural light, and we had to keep the lamps on even during the day. We asked to be moved and were thankfully given a better room on the second floor, which made the rest of the stay more comfortable. I would recommend this place only for a short stay, maybe one or two nights. For anything longer, I’d suggest looking at other options, especially considering the price.
Stayed 3 nights in May 2025

4/10 Poor

TRACY

Disliked: Property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

ANN FLORENCE, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

BADBATTALION

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Stay. The staff is amazing. The guy at the front desk at 4.10 pm was amazing, a big thanks to him.
Stayed 1 night in May 2025

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Kishore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a renovated room and it was clean and comfortable. Staff were very friendly and helpful
Stayed 1 night in May 2025

6/10 Okay

Nicholas

Travelled with partner
Liked: Cleanliness
This place was fine. If youre just looking for a decent bed to stay in while you focus on your other activities, this place will do. Decent room, firm but tolerable king bed, nice bathroom, it did the job. Was not super pleased that parking was not included (15 bucks a day), and the pillows were so hard! We didnt mind the pool being closed (which WAS disclosed upon booking). Honestly, a no thrills kind of place that provided a place to stay. It did its job.
Stayed 5 nights in May 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our bedroom and bathroom were very spacious. Our room was clean and our bed, very comfortable. We liked the modern updates. It was also an easy walk to downtown Bannf.
Stayed 2 nights in May 2025

10/10 Excellent

Michael

Stayed 2 nights in May 2025

10/10 Excellent

Kelly L

Cool place
Stayed 1 night in May 2025

10/10 Excellent

Jasmine

Stayed 3 nights in May 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Robinpreet

Liked: Cleanliness, amenities, property conditions & facilities
Excellent room and great service provided by staff
Stayed 1 night in Apr 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is a bit dated, but adequate. Rooms are large and bed comfortable.
Stayed 2 nights in May 2025

10/10 Excellent

Manu

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Good
Stayed 1 night in Apr 2025

8/10 Good

Claire fayika

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Peisan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Convenient. Wish they have breakfast
Stayed 2 nights in May 2025

10/10 Excellent

Kathy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Thoroughly enjoyed our stay at Charlton Hotel. Attentive front staff, very clean with great amenities. Got 3rd floor room with vaulted ceilings and mountain view. Very nice!
Stayed 1 night in May 2025

10/10 Excellent

Sonya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect spot! Loved the room and a nice touch was the apples in the lobby as a quick snack for a busy traveler!
Stayed 3 nights in May 2025

6/10 Okay

Dilraj

Disliked: Cleanliness, property conditions & facilities
The room was too small basically it's one room with bedroom on the wooden roof which creeks and you can hear next door creeking as well.. washroom exhaust sounds like commercial kitchen vent fan..lights are like it's vampire house. Coffee machine was not even clean
Stayed 2 nights in May 2025

10/10 Excellent

sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Brenda

Stayed 1 night in May 2025

8/10 Good

Kayla Joy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nothing luxury but definitely a decent place to stay if you still want a good place to stay on Banff Avenue. No issues during our stay! Able to check in late via the neighbouring hotel the Banff Inn and also enjoyed their hot pool and sauna as well. No complaints! Always found a spot in the parking lot we paid for.
Stayed 4 nights in May 2025

8/10 Good

Clint

Room needed new carpet. Very old and dirty. Stairway was very unsafe.
Stayed 2 nights in May 2025

10/10 Excellent

Moses

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
stayed for 2 night 3 days. A wonderful stay it was.
Stayed 2 nights in May 2025