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Douglas Fir Resort and Chalets

3.0 star property

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Photo gallery for Douglas Fir Resort and Chalets

Set against a mountain backdrop, this building features a symmetrical design with a central entrance and windows on either side.
Cozy kitchen and dining area with a stone fireplace, round dining table, and comfortable seating.
Compact kitchen with a stove, microwave, and refrigerator, plus a seating area with a chair and table.
Experience the warm ambiance of our lobby, featuring a reception desk, comfortable seating areas, and beautiful artwork.
Relax in a comfortable seating area with a sofa and armchairs, a flat-screen TV, and a kitchenette.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Fireplace
  • Kitchen
  • Gym
  • Barbecue grill
  • Outdoor space

Explore the area

Map
525 Tunnel Mountain Road, Banff, AB, T1L1B2
  • Banff Centre for Arts and Creativity
    ‪4 min drive‬
  • Banff Lake Louise Tourism Bureau
    ‪5 min drive‬
  • Tunnel Mountain
    ‪7 min drive‬

Room options

View all photos for Studio, 1 Queen Bed with Sofa bed, Kitchen

Studio, 1 Queen Bed with Sofa bed, Kitchen | 1 bedroom, in-room safe, blackout curtains, iron/ironing board

Studio, 1 Queen Bed with Sofa bed, Kitchen

7.8 out of 10
Good
(6 reviews)
  • 39 sq m
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Loft in Lodge

Loft in Lodge | Living room | 42-inch flat-screen TV with cable channels, TV, fireplace

Loft in Lodge

  • 61 sq m
  • Studio
  • 1 bathroom
  • Sleeps 6
  • 2 Queen Beds and 1 Single Murphy Bed

View all photos for Apartment, 1 bedroom on the lower level of fourplex unit

Full-sized fridge, microwave, oven, stovetop

Apartment, 1 bedroom on the lower level of fourplex unit

  • 46 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Loft, 1 Bedroom on the upper level of fourplex unit

Loft, 1 Bedroom on the upper level of fourplex unit | 1 bedroom, in-room safe, blackout curtains, iron/ironing board

Loft, 1 Bedroom on the upper level of fourplex unit

  • 67 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 6
  • 3 Queen Beds and 1 Double Sofa Bed

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About this property

Entire place

You'll have the entire condo to yourself and will only share it with other guests in your party.

Douglas Fir Resort and Chalets

Family fun on the slopes, near Tunnel Mountain
Douglas Fir Resort and Chalets offers a convenient ski shuttle service; those who skip the slopes can take advantage of ski storage and ski passes. Each condo boasts a fireplace and a deep soaking tub, while also offering a kitchen and a flat-screen TV with cable channels. Guests can appreciate conveniences, such as a dining area and a sitting area, and other amenities include free WiFi and a balcony.
Douglas Fir Resort and Chalets offers 130 accommodations with fireplaces and DVD players. Rooms open to balconies or patios. This accommodation offers separate sitting areas. 42-inch flat-screen televisions come with premium cable channels. Accommodation at this 3-star condo has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include baths or showers with a deep soaking bath, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include portable fans and blackout curtains.

2 hot tubs are on site. In addition to a kids' pool, other recreational amenities include a complimentary water park and a 24-hour fitness centre.

Children aged under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Douglas Fir Resort and Chalets's great location. During your stay, you're just a quick walk from Surprise Corner. You'll find features such as free WiFi in public areas, free self-parking and a free ski shuttle. Built in 1946, this comfortable condo has 130 condos over 4 floors. Free WiFi and a deep-soaking bath are available in each condo.
  • Each condo offers a kitchen, a fireplace and a balcony or patio
  • Free WiFi
  • Free self-parking
  • Splash around at the free water park with a waterslide
  • Amenities include a lift and a vending machine
  • On-site recreation includes a 24-hour gym and 2 hot tubs -
  • Guests have great things to say about the clean guestrooms and the family-friendly amenities
  • Just a 3-minute drive from Tunnel Mountain and a few minutes from Banff Centre for Arts and Creativity
  • Free ski shuttle service
Soothe your muscles in one of the 2 hot tubs after a day on the slopes or enjoy the use of other amenities, including a complimentary water park and a 24-hour fitness centre. Getting to the slopes is a breeze with this mountain condo's complimentary ski shuttle. Douglas Fir Resort and Chalets helps provide the perfect winter holiday with ski storage and ski passes.

Public spaces have free WiFi. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Banff condo.

Languages

English, French

Property amenities

Ski

  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Free ski shuttle
  • Ski area nearby
  • Ski equipment rentals nearby
  • Ski lessons nearby
  • Ski lifts nearby
  • Ski passes
  • Ski runs nearby
  • Ski storage
  • Snow tubing nearby
  • Snowboarding nearby

Pool/Spa

  • 2 hot tubs
  • Waterslide

Internet

  • Available in the condo: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free ski shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)
  • Children's pool

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Paper towels

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Towels provided

Living spaces

  • Fireplace
  • Separate dining area
  • Separate sitting area

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • DVD player

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Picnic area

Climate control

  • Air conditioning
  • Heating
  • Portable fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Vending machine

Location highlights

  • In a national park
  • In the mountains

Things to do

  • 24-hour gym
  • Children's pool
  • Free water park
  • Ski passes
  • Ski storage
  • Waterslide
  • Bicycle rentals nearby
  • Golf lessons nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Ice skating nearby
  • Mountain climbing nearby
  • Rock climbing nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby
  • Sledding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Spelunking nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Window guards
  • Fire extinguisher

General

  • 130 units
  • 24 buildings
  • 4 floors
  • Built in 1946

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Douglas Fir And Chalets Banff
Douglas Fir Chalets Banff
Douglas Fir Resort
Douglas Fir Resort & Chalets
Douglas Fir Resort & Chalets Banff
Douglas Fir Banff
Douglas Fir Hotel Chalets
Douglas Fir Resort & Chalets Hotel Banff
Douglas Fir Resort And Chalets
Douglas Fir Resort and Chalets Condo
Douglas Fir Resort Chalets
Douglas Fir Resort and Chalets Banff
Douglas Fir Resort and Chalets Condo Banff

Douglas Fir Resort and Chalets Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1337 out of 3593 reviews
Rating 8 - Good. 1356 out of 3593 reviews
Rating 6 - Okay. 542 out of 3593 reviews
Rating 4 - Poor. 249 out of 3593 reviews
Rating 2 - Terrible. 109 out of 3593 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Inge

Disliked: Cleanliness, property conditions & facilities
The property and items needs updating
Stayed 3 nights in Apr 2025

10/10 Excellent

thi hong hanh, calgary

Liked: Cleanliness, property conditions & facilities
Very good place for a family have kids. A lot of fun to do.
Stayed 2 nights in Apr 2025

10/10 Excellent

MIN

Stayed 1 night in Apr 2025

10/10 Excellent

Regan

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Apr 2025

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, room comfort

The loft rooms are amazing

We booked a loft room and it was excellent. We loved the space in the living area and the open fire. They even had an area where you could chop and collect more firewood for free. We saw lots of deer from our balcony which was really special. The kitchen was well equipped with a huge fridge freezer and everything you could need. The best were comfortable and it was quiet, warm and cosy. The pool was shut but there was still slides and the outdoor hot tub open. The hot tub didn't seemed to be manned and there was a snowball fight between a group of kids in the hot tub and some kids on the balcony nearby so it wasn't quite as relaxed as I'd imagined but it was a lovely area for the peaceful 5 minutes I spent in there before all the kids arrived. The area is beautiful and with free bus passes into Banff we didn't even have to use the car. We got there a couple of hours early to check in and our room was ready, so we were allowed our room earlier which was really lovely and meant we could unload the car and get out and enjoy ourselves sooner so we were very thankful for that. I would definitely want to stay here again if I was ever in Banff and would highly recommend it to anyone. The upgrade to the loft room was truly amazing and the views were beautiful.
Stayed 2 nights in Apr 2025

6/10 Okay

Richard

Travelled with family and small children
Liked: Cleanliness, amenities
Our grandkids loved the waterslide and play place but itcwas somewhat dted and the matresses were somewhat uncomfortable. Their was a strong pot smell in the hallway as well
Stayed 1 night in Apr 2025

10/10 Excellent

sheila

Travelled with family
Liked: Amenities
Very fun time!
Stayed 1 night in Apr 2025

10/10 Excellent

Pascale

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The clerk at the reception was soooo nice and friendly. We loved everything
Stayed 2 nights in Apr 2025

10/10 Excellent

gale

Liked: Cleanliness, amenities, property conditions & facilities
Clean, beautiful setting. Friendly. 1 would definitely go back
Stayed 1 night in Apr 2025

8/10 Good

Carol

Travelled with family and small children
Liked: Cleanliness, amenities
The resort was nothing fancy but do have everything anyone staying in Banff would need, the waterpark and outdoor hot tub was a plus. Beds were comfortable enough, again nothing fancy, kitchen was usable but have a few fail, like range hood and one of the stove top does not work, regardless we made due with what’s working remaining, I was able to make a few quick meal. The loft idea was great for my family of 6 with two bath, and we enjoyed the fireplace as well. My only complain is really the service, housekeeping was available daily, but all they do is come in and replace your towels, they do zero cleaning and don’t replace anything else; and despite me telling them many times I have 6 ppl, they always only give us 4 bath towels each day they service our room, I had to walk back to front desk to get extra towels every time. Front desk ladies are always friendly though. Location was great, bus station right across us (if you need it and they have free bus passes), an amazing restaurant “The Prow” right across the street (must try). We had a car and it’s like 5 mins drive to downtown where everything was available, from cafe to restaurants to bubble tea, and grocery stores, excellent location for the price we paid. Parking was quite tight but it’s underground so pretty sweet as we went during winter. Would book again in a heartbeat if I want to stay within a budget.
Stayed 6 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Cute place with cool water slides
Stayed 2 nights in Apr 2025

8/10 Good

Rostyslav, Edmonton

Good
Stayed 2 nights in Mar 2025

10/10 Excellent

Ashley

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great affordable family place. Love staying here. Never disappointed.
Stayed 1 night in Apr 2025

8/10 Good

colin

Travelled with family and small children
Liked: Amenities
What a great place to bring the family. Definitely need to get a in house restaurant or breakfast buffet area. Hotel is definitely dated but still a great family getaway
Stayed 3 nights in Apr 2025

8/10 Good

Kelly

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Nice place. Everything you need. Great mountain view hot tub
Stayed 2 nights in Mar 2025

10/10 Excellent

Richard, Bruderheim

Travelled with family
Liked: Cleanliness, amenities
Love this property. Hot pool and waterpark are great. Units could use some updating. Units were clean
Stayed 3 nights in Apr 2025

4/10 Poor

Tracy

Disliked: Cleanliness, property conditions & facilities
Very very old , no renovation
Stayed 2 nights in Apr 2025

10/10 Excellent

John, Gibbons

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Awesome Property, Great Hotel! The views are Phenomenal and the Amenities are top notch. The indoor activities for kids are best in class.
Stayed 2 nights in Mar 2025

8/10 Good

denise

Liked: Cleanliness, property conditions & facilities
Really enjoyed our stay unfortunately the pool was closed but the water slides were amazing! The main floor of the room was also very cold the draft from the fire place and door made it freezing at night we did ask for more blankets but still was chilly!
Stayed 3 nights in Mar 2025

10/10 Excellent

Sharon

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Hussein

Travelled with family
Liked: Room comfort
Stayed 1 night in Mar 2025

8/10 Good

Erin

Travelled with family
Liked: Cleanliness, room comfort

Never A Bad Time To Be In Banff!

Great place if you have young children, or just want an inexpensive place to stay. Property is certainly showing its age but was comfortable and clean. Water park and indoor play structure help keep the littles entertained on days with poor weather.
Stayed 1 night in Mar 2025

10/10 Excellent

James

Travelled with partner
Liked: Amenities
Great place
Stayed 1 night in Mar 2025

10/10 Excellent

Pat

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Have stayed here a few times. Hot tub and water slide is a big hit with our kids. Kitchen helps with food budget and access to complimentary transit is terrific.
Stayed 2 nights in Mar 2025

4/10 Poor

Ivy

Stayed 1 night in Mar 2025