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Aparthotel

Hidden Ridge Resort

3.5 star property
VIP Access

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Photo gallery for Hidden Ridge Resort

Outdoor spa tub
Exterior
Lobby sitting area
Lobby sitting area
Fireplace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Parking included
  • Free Wi-Fi
  • Laundry room

Explore the area

View in a map
901 Hidden Ridge Way, Banff, AB, T1L 1H8
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Surprise Corner
    ‪8 min walk‬
  • Place, Banff Lake Louise Tourism Bureau
    ‪9 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Premier Loft (2 Bedroom Condo - with Game room)

Premier Loft (2 Bedroom Condo - with Game room) | Living room | Flat-screen TV, DVD player

Premier Loft (2 Bedroom Condo - with Game room)

  • 88 sq m
  • Sleeps 8
  • 3 Queen Beds
  • Free Wi-Fi

View all photos for Premier Condo (2 Bedroom Loft- 4 Q)

Premier Condo (2 Bedroom Loft- 4 Q) | Premium bedding, iron/ironing board, free WiFi, bed sheets

Premier Condo (2 Bedroom Loft- 4 Q)

  • 79 sq m
  • 1 bedroom
  • Sleeps 8
  • 4 Queen Beds
  • Free Wi-Fi

View all photos for Premier Condo, 2 Bedrooms (Loft)

Premier Condo, 2 Bedrooms (Loft) | Private kitchen | Fridge, oven, stovetop, dishwasher

Premier Condo, 2 Bedrooms (Loft)

  • 79 sq m
  • 1 bedroom
  • Sleeps 8
  • 3 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Condo, 1 Bedroom

Deluxe Condo, 1 Bedroom | Premium bedding, iron/ironing board, free WiFi, bed sheets

Deluxe Condo, 1 Bedroom

  • 44 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Condo, 1 Queen Bed

Deluxe Condo, 1 Queen Bed | Premium bedding, iron/ironing board, free WiFi, bed sheets

Deluxe Condo, 1 Queen Bed

  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Condo, 1 Bedroom (Loft)

Deluxe Condo, 1 Bedroom (Loft) | Premium bedding, iron/ironing board, free WiFi, bed sheets

Deluxe Condo, 1 Bedroom (Loft)

8.8 out of 10
Excellent
(3 reviews)
  • 63 sq m
  • 1 bedroom
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Hidden Ridge Resort

A sauna, coffee/tea in a common area and concierge services are available at this smoke-free aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a dishwasher. For a bit of entertainment, a flat-screen TV comes with a DVD player, and guests can also appreciate conveniences, such as a sofa bed and a coffee/tea maker.
Hidden Ridge Resort offers 107 accommodations, which are accessible via exterior corridors and feature DVD players and coffee/tea makers. Rooms open to balconies or patios. This accommodation is furnished with double sofa beds. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Accommodation at this 3.5-star aparthotel has kitchens with fridges, stovetops, kitchenware and utensils and dishwashers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include telephones along with free local calls (restrictions may apply). Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

2 hot tubs are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Hidden Ridge Resort's great location gets high marks from our customers. During your stay, you're just a quick walk from Surprise Corner. Features include free WiFi in public areas and free self-parking, plus 2 hot tubs. This comfortable aparthotel has 107 apartments over 2 floors. This property offers pet-friendly amenities, such as food and water bowls. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.
  • Each apartment offers a kitchen, a balcony or patio and a sofa bed
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a sauna, 2 hot tubs - and bicycles to rent
  • Guests have great things to say about the helpful staff and the family-friendly amenities
  • Just a 4-minute drive from Banff National Park Information Centre and a few minutes from Tunnel Mountain
  • Local-area shuttle service available
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hidden Ridge Resort offers its guests 2 hot tubs and a sauna. Public spaces have free WiFi. Barbecue grills, a vending machine, and tour/ticket assistance are also featured at Hidden Ridge Resort. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Banff aparthotel is smoke free.

Property amenities

Ski

  • Cross-country skiing nearby
  • Ski area nearby
  • Ski equipment rentals nearby
  • Ski lessons nearby
  • Ski passes
  • Ski shuttle nearby
  • Snow tubing nearby
  • Snowboarding nearby

Pool/Spa

  • 2 hot tubs
  • Hot springs nearby
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Free covered self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)
  • Playground

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Oven
  • Refrigerator

Dining

  • Coffee and tea in common areas

Bedrooms

  • Double sofa bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Soap
  • Towels provided

Living spaces

  • Fireplace in lobby

Entertainment

  • DVD player
  • Flat-screen TV

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Picnic area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Comfort

  • Fan
  • Heating

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Up to 23 kg per pet
  • Fee: CAD 30 per pet per night
  • Service animals exempt from fees
  • Pets allowed in specific rooms
  • Food and water bowls

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Concierge services
  • Daily housekeeping
  • Free local calls
  • Iron/ironing board on request
  • Luggage storage
  • Phone
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a national park
  • In the mountains

Things to do

  • Bicycle rentals
  • Ski passes
  • Bicycle rentals nearby
  • Boat tours nearby
  • Canoeing nearby
  • Hiking/biking trails nearby
  • Ice skating nearby
  • Kayaking nearby
  • Rafting nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 107 units
  • 2 floors
  • 3 buildings
  • Access via exterior corridors
  • Bicycle rentals
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hidden Ridge
Hidden Ridge Banff
Hidden Ridge Resort
Hidden Ridge Resort Banff
Hidden Ridge Hotel Banff
Hidden Ridge Resort Banff
Hidden Ridge Resort Aparthotel
Hidden Ridge Resort Aparthotel Banff

Hidden Ridge Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 2561 out of 5007 reviews
Rating 8 - Good. 1536 out of 5007 reviews
Rating 6 - Okay. 577 out of 5007 reviews
Rating 4 - Poor. 227 out of 5007 reviews
Rating 2 - Terrible. 106 out of 5007 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

4/10 Poor

Sondra

Disliked: Cleanliness, amenities
We made the best of it, but it was one let down after another. We have been coming here for 15 years, and it’s never been a luxury getaway. But it’s so rundown now I wouldn’t recommend staying here. Unless you’re 20 and going to party with 10 people in your room like the suite on top of us. The hottub is their money maker, and it was freezing, the sauna was very cold as well, too cold to sit in. The pool was filled with debris from the wind the day before. Quite a few people complained about this and the answer was always “maintenance has been called”. Went inside for a hot chocolate, only the find there was no water, no problem, asked for the young Asian lady working behind the counter to fill it up for us. She came back with a carafe filled with lukewarm tap water. Awesome. 0/10 for effort. The unit was EXTREMELY RUNDOWN and FILTHY. It has not been vacuumed, hair and dirt all over the floors, the walls looked scary they were so dirty. I think someone stole the photo on the wall because it was bare. The furniture has never changed since we’ve been coming and it shows. Very dirty couch and scratched up tables. The carpet was scary, we didn’t walk on it with our bare feet that’s how bad it was.
Filthy walls.
Cupboards as arrived covered in dirty handprints
Floors need a washing bad.
Filthy couch and very hard.
Stayed 2 nights in Feb 2026

4/10 Poor

WERNER F, Whitefish

Stayed 3 nights in Feb 2026

10/10 Excellent

John

Liked: Amenities
Courteous and helpful staff. Great location. 10 min walk to main road in Banff. Fireplace in room was nice. The rooms could use a deep clean but they were fine for the outdoor feel it strives for.
Stayed 4 nights in Feb 2026

10/10 Excellent

Mireille

Travelled with family
Liked: Cleanliness, amenities
The unit was well appointed comfortable and clean.
Stayed 2 nights in Feb 2026

10/10 Excellent

Rebecca

Stayed 1 night in Feb 2026

8/10 Good

Chrissy

Stayed 3 nights in Feb 2026

8/10 Good

Allyson

Travelled with family and small children
Liked: Cleanliness, amenities
Great room layout for families. Has all amenities you need to feel at home. It’s clean but dated. Views are amazing especially during the day in the hot tub. We would stay again.
Stayed 2 nights in Feb 2026

8/10 Good

Narmien

Stayed 1 night in Feb 2026

8/10 Good

Robert

Stayed 2 nights in Feb 2026

4/10 Poor

Lisa

Disliked: Cleanliness, amenities
Room is old with minimal lighting. Staff was friendly. Sidewalks and road were very slippery. We had a fall resulting in a ems ride to the hospital with possible surgery. The top pool was warm the bottom pool was colder. Neither were hot.
Stayed 1 night in Feb 2026

10/10 Excellent

Tom

Travelled with family
Liked: Cleanliness, amenities
Our stay was wonderful, the staff was very courteous and helpful and the resort and area is breathtaking. We loved everything about our stay and WILL most certainly be back!
Stayed 1 night in Feb 2026

10/10 Excellent

Mervie

Stayed 1 night in Feb 2026

10/10 Excellent

Julia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
This hotel is fabulous for the price.
Stayed 5 nights in Feb 2026

6/10 Okay

Deyanira

Stayed 1 night in Dec 2025

8/10 Good

Arlene

Stayed 2 nights in Feb 2026

8/10 Good

Paul

Liked: Cleanliness, amenities
Great hot tub and nice to have wood burning fireplace!
Stayed 2 nights in Feb 2026

4/10 Poor

Jeff

Liked: Amenities
In unit heat did not work for full time of stay We had requested months in advance to have a unit close to the amenities to provide easy access for mother in law. We were provided with a unit that was at the farthest part of the complex.
Stayed 4 nights in Feb 2026

6/10 Okay

Josh

Travelled with family
Liked: Amenities
Disliked: Cleanliness
Overall staff was great super friendly. The room we stayed in was in pretty rough condition. Most of the windows didn’t seal. Kitchen equipment poor condition. Time for a Reno!
Stayed 3 nights in Feb 2026

10/10 Excellent

Nancy

Stayed 4 nights in Feb 2026

10/10 Excellent

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
The pool was amazing and the extra mile they went for my sisters birthday was great.
Stayed 2 nights in Feb 2026

10/10 Excellent

Kirk

Travelled with family, Travelled with pets, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean and friendly staff
Stayed 3 nights in Feb 2026

8/10 Good

Donald

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had some issues with our first room. After contacting the manager they upgraded us to a better room that was excellent. Really pleased with the service provided. Will definitely consider returning in the future.
Stayed 7 nights in Feb 2026

6/10 Okay

scott

Stayed 3 nights in Feb 2026

10/10 Excellent

Emilie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, great spot. Awesome hot tub. Real fireplace.
Stayed 1 night in Feb 2026

10/10 Excellent

Gerald

Travelled with family
Liked: Cleanliness, property conditions & facilities
Everything was great as usual! We have stayed here a few times before. Amenities are great beautiful hot tub and welcoming staff.
Stayed 2 nights in Feb 2026