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Aparthotel

Hidden Ridge Resort

3.5 star property
VIP Access

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Photo gallery for Hidden Ridge Resort

Outdoor spa tub
Fireplace
Lobby sitting area
Lobby sitting area
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Kitchen
  • Barbecue grill
  • Laundry

Explore the area

View in a map
901 Hidden Ridge Way, Banff, AB, T1L 1H8
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Surprise Corner
    ‪8 min walk‬
  • Place, Banff National Park Information Centre
    ‪4 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Premier Loft (2 Bedroom Condo - with Game room)

Premier Loft (2 Bedroom Condo - with Game room) | Living room | Flat-screen TV, DVD player

Premier Loft (2 Bedroom Condo - with Game room)

  • 88 sq m
  • 2 bedrooms
  • Sleeps 8
  • 3 Queen Beds

View all photos for Premier Condo (2 Bedroom Loft- 4 Q)

Premier Condo (2 Bedroom Loft- 4 Q) | Premium bedding, iron/ironing board, free WiFi, bed sheets

Premier Condo (2 Bedroom Loft- 4 Q)

  • 79 sq m
  • 2 bedrooms
  • Sleeps 8
  • 4 Queen Beds

View all photos for Premier Condo, 2 Bedrooms (Loft)

Premier Condo, 2 Bedrooms (Loft) | Private kitchen | Fridge, oven, stovetop, dishwasher

Premier Condo, 2 Bedrooms (Loft)

  • 79 sq m
  • 2 bedrooms
  • Sleeps 8
  • 3 Queen Beds

View all photos for Deluxe Condo, 1 Bedroom

Deluxe Condo, 1 Bedroom | Premium bedding, iron/ironing board, free WiFi, bed sheets

Deluxe Condo, 1 Bedroom

  • 44 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Condo, 1 Queen Bed

Deluxe Condo, 1 Queen Bed | Premium bedding, iron/ironing board, free WiFi, bed sheets

Deluxe Condo, 1 Queen Bed

  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Condo, 1 Bedroom (Loft)

Deluxe Condo, 1 Bedroom (Loft) | Premium bedding, iron/ironing board, free WiFi, bed sheets

Deluxe Condo, 1 Bedroom (Loft)

8.8 out of 10
Excellent
(3 reviews)
  • 63 sq m
  • 1 bedroom
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

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About this property

Hidden Ridge Resort

Aparthotel in Banff with 2 hot tubs and sauna
A sauna, coffee/tea in a common area and concierge services are available at this smoke-free aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a dishwasher. For a bit of entertainment, a flat-screen TV comes with a DVD player, and guests can also appreciate conveniences, such as a sofa bed and a coffee/tea maker.
Hidden Ridge Resort offers 107 accommodations, which are accessible via exterior corridors and feature DVD players and coffee/tea makers. Rooms open to balconies or patios. This accommodation is furnished with double sofa beds. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Kitchens offer fridges, stovetops, kitchenware and utensils and dishwashers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include telephones along with free local calls (restrictions may apply). Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

2 hot tubs are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Hidden Ridge Resort's great location gets high marks from our customers. During your stay, you're just a quick walk from Surprise Corner. Features include free WiFi in public areas and free self-parking, plus 2 hot tubs. This aparthotel has 107 apartments over 2 floors. This property offers pet-friendly amenities, such as food and water bowls. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.
  • Each apartment offers a kitchen, a balcony or patio and a sofa bed
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a sauna, 2 hot tubs - and a playground
  • Guests have great things to say about the helpful staff and the pool
  • 6 minutes by car from Banff Lake Louise Tourism Bureau and 9 minutes from Upper Hot Springs
  • Local-area shuttle service available
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hidden Ridge Resort offers its guests 2 hot tubs and a sauna. Public spaces have free WiFi. Barbecue grills, a vending machine, and tour/ticket assistance are also featured at Hidden Ridge Resort. Limited free parking is available on a first-come, first-served basis.

This Banff aparthotel is smoke free.

Property amenities

Ski

  • Cross-country skiing nearby
  • Ski area nearby
  • Ski equipment rentals nearby
  • Ski lessons nearby
  • Ski passes
  • Ski shuttle nearby
  • Snow tubing nearby
  • Snowboarding nearby

Pool/Spa

  • 2 hot tubs
  • Hot springs nearby
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Free covered self parking on site
  • Limited on-site parking
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)
  • Playground

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Oven
  • Refrigerator

Dining

  • Coffee and tea in common areas

Bedrooms

  • Double sofa bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Soap
  • Towels provided

Living spaces

  • Fireplace in lobby

Entertainment

  • DVD player
  • Flat-screen TV

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Picnic area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Comfort

  • Fan
  • Heating

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Up to 23 kg per pet
  • Fee: CAD 30 per pet per night
  • Service animals exempt from fees
  • Pets allowed in specific rooms
  • Food and water bowls

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Concierge services
  • Free local calls
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Luggage storage
  • Phone
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a national park
  • In the mountains

Things to do

  • Bicycle rentals
  • Ski passes
  • Bicycle rentals nearby
  • Boat tours nearby
  • Canoeing nearby
  • Hiking/biking trails nearby
  • Ice skating nearby
  • Kayaking nearby
  • Rafting nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 107 units
  • 2 floors
  • 3 buildings
  • Access via exterior corridors
  • Bicycle rentals
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hidden Ridge
Hidden Ridge Banff
Hidden Ridge Resort
Hidden Ridge Resort Banff
Hidden Ridge Hotel Banff
Hidden Ridge Resort Banff
Hidden Ridge Resort Aparthotel
Hidden Ridge Resort Aparthotel Banff

Hidden Ridge Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 2417 out of 4778 reviews
Rating 8 - Good. 1481 out of 4778 reviews
Rating 6 - Okay. 561 out of 4778 reviews
Rating 4 - Poor. 217 out of 4778 reviews
Rating 2 - Terrible. 102 out of 4778 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

stacey

Liked: Cleanliness
Stayed 3 nights in Sep 2025

10/10 Excellent

Renee

Stayed 1 night in Sep 2025

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hidden Ridge is hidden gem! Beautiful resort and a beautiful place, friendly staff, everything we could possibly need, plus a view that beats all.
Stayed 4 nights in Sep 2025

4/10 Poor

Jackie

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Room had quite a bit of water damage in multiple places. Firewood wouldn’t stay lit in fireplace. Noise travels greatly through the floor above. Pool closes too early.
Stayed 2 nights in Sep 2025

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Have stayed here several times and always enjoyed our stay.
Stayed 1 night in Sep 2025

6/10 Okay

Chi ho

Disliked: Cleanliness
Dust on stair and corner
Stayed 1 night in Sep 2025

6/10 Okay

Meryl

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Pros: The beds were comfortable. There was a Roam Transit stop right outside the condo. You get picked up there but dropped off a 5-6 minute walk down the hill. Cons: Our first floor "deluxe" condo was far from it. It was cave-like and depressing it was so dark. The rug was beyond filthy and should have been replaced years ago it was so stained. The grout in the shower/bath tiles had long-time mold in it and is in desperate need of a thorough scrubbing. The corners and sides of the floors in the bathroom were dirty and looked like they hadn't been cleaned in many, many months. The bathroom itself is tiny with room to leave not much more than toothpaste and a toothbrush. Bring your own body/hand lotion because that in the unit may smell good, but it does nothing to moisturize your skin. Also, bring your own ground coffee because the packets provided are not flavorful at all. Lots of cons for the unit we stayed in, and we cannot speak of the other units there (but assume all of the first floor units are equally dark and depressing). We intentionally stayed away from the unit as often as we could to avoid the darkness. We were disappointed with our accommodations and would not recommend it to others based upon our personal experience. There are a lot of choices of places to stay in Banff and we wish we had chosen somewhere else. In fact, Canmore is a more reasonably priced location with great options and, should be return to this area, we would 100% stay in Canmore.
Stayed 4 nights in Sep 2025

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice property, pool, and hot tub are great. No restaurant. The staff is friendly and helpful.
Stayed 3 nights in Jul 2025

4/10 Poor

Suzanne

Travelled with family
Disliked: Amenities, property conditions & facilities
The room we were given was old, outdated, and the carpet looked filthy. The blow dryer didn’t work properly.
Stayed 2 nights in Sep 2025

4/10 Poor

Matthew

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Not nearly an excellent. Mold on tiles. Toilet issues. Outdated tv. Freezer filled with ice. Keycard issues. Would not stay again.
Stayed 4 nights in Sep 2025

8/10 Good

Amanda

Travelled with group
Liked: Cleanliness, property conditions & facilities
We enjoyed our stay!
Stayed 3 nights in Sep 2025

10/10 Excellent

Helen

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
A quick 10 min drive to Banff’s main drag. Good location close to shuttle stops. The lodge was not sparkling clean with so-so bedding but the pull out mattresses were pretty comfortable. Minimal kitchen tools were just like everything else in the lodge, old. Staff were friendly and service was super fast. Garbage and beds were tended to daily.
Stayed 4 nights in Aug 2025

8/10 Good

Marcia

Travelled with family
Liked: Cleanliness
Nice views. Shuttle bus access is good. The units are a little dated; could use some updating. Pool and spa area is very relaxing. The grounds and landscaping are well maintained.
Stayed 2 nights in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
We felt welcome and comfortable. The staff was friendly. The room was just like the pictures. View from room and the hot tubs were amazing
Stayed 7 nights in Aug 2025

10/10 Excellent

Carol

Stayed 1 night in Sep 2025

10/10 Excellent

Ritu

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The Hotel was everything that we expected. They had a bottle of wine for us
Stayed 4 nights in Aug 2025

8/10 Good

Cathy

Travelled with family
Liked: Amenities, property conditions & facilities
Beautiful location!!!
Stayed 3 nights in Aug 2025

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The charging of additional headcount, it was not mentioned earlier.
Stayed 2 nights in Aug 2025

10/10 Excellent

Criselda

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Everything about Hidden ridge..the location, the service and staff
Stayed 1 night in Aug 2025

10/10 Excellent

Lydia

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property. Loved all of the hanging flowers everywhere. Great pool and hot tub.
Stayed 2 nights in Aug 2025

6/10 Okay

Haley

Travelled with family
Disliked: Cleanliness, room comfort

I need of some upgrades and cleaning

Definitely in need of some upgrades and cleaning. The room was very dated and could hear the neighbors stomping around. The kitchen and bathroom had bugs and just very dated. The hot tub jets didn’t work and was very dated and dirty. Location was great and free shuttle to town was a plus.
Stayed 2 nights in Aug 2025

8/10 Good

Cody

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Quiet.
Stayed 2 nights in Aug 2025

6/10 Okay

Alton

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Very close to Bow Valley hiking and wildlife.
Stayed 6 nights in Aug 2025

6/10 Okay

Randall

Travelled with family and small children
Liked: Cleanliness
Friendly staff, very prompt response to guest needs, service level excellent! The property offers nice views and plenty of space to roam around and see the mountains. More seating needed in the rooms, found myself spending a more comfortable time at the pool than in the room. Older units could use some updating and paint to have a more consistent appearance for the resort. We enjoyed our time at Hidden Ridge
Stayed 2 nights in Aug 2025