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Mount Royal Hotel

3.0 star property

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Photo gallery for Mount Royal Hotel

Outdoor spa tub
Executive lounge
Terrace/patio
Mountain view
Outdoor spa tub

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
138 Banff Avenue, Banff, AB, T1L 1A7
  • Place, Central Park
    ‪3 min walk‬
  • Place, Banff Lake Louise Tourism Bureau
    ‪3 min walk‬
  • Place, Banff National Park Information Centre
    ‪5 min walk‬

Room options

View all photos for Room (Heritage)

Hypo-allergenic bedding, in-room safe, blackout curtains

Room (Heritage)

8.8 out of 10
Excellent
(147 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room Selected at Check In

Hypo-allergenic bedding, in-room safe, blackout curtains

Room Selected at Check In

  • Mountain view
  • Sleeps 3
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Heritage Two Queen Room

A modern bathroom with a white sink, mirror, and shower.

Heritage Two Queen Room

  • Sleeps 4
  • Free Wi-Fi

Heritage King Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Centennial Two Queen Room With View

A hotel room with a desk, chair, bedside table, lamp, mirror, wardrobe, and a bed.

Centennial Two Queen Room With View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • Free Wi-Fi

View all photos for Centennial Room (1 King)

Hypo-allergenic bedding, in-room safe, blackout curtains

Centennial Room (1 King)

9.2 out of 10
Wonderful
(64 reviews)
  • Mountain view
  • 19 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Centennial Room (2 Queen)

Hypo-allergenic bedding, in-room safe, blackout curtains

Centennial Room (2 Queen)

9.2 out of 10
Wonderful
(152 reviews)
  • Mountain view
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Mount Royal Hotel

After a day on the slopes, return to Mount Royal Hotel to dine at the restaurant, drink at the bar/lounge and take a dip in a hot tub. Housekeeping is available on request.
Mount Royal Hotel offers 133 accommodations with a safe and coffee/tea makers. LCD televisions come with cable channels. Bathrooms include bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Mount Royal Hotel's great location. During your stay, you're just a quick walk from Canada House Gallery. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy American cuisine while dining at Brazen
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Just a 3-minute walk from Banff Lake Louise Tourism Bureau and 4 minutes on foot from Banff National Park Information Centre
  • Airport and ski shuttle service available for a fee
Getting to the slopes is a breeze with this mountain hotel's ski shuttle (surcharge). When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. This ski hotel also offers ski storage and a hot tub. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Banff hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 1:00 PM.
Brazen – This restaurant specialises in American cuisine and serves brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 9:00 AM to 10:00 PM at scheduled times
  • Ski shuttle (surcharge)
  • Uncovered parking on site (CAD 10 per night)
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: CAD 20 to 30 for adults and CAD 15 to 20 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Brazen

Things to do

  • Bicycle storage
  • Hot tub
  • Library
  • Ski storage
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Built in 1908
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: CAD 2.10 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 20 to 30 for adults and CAD 15 to 20 for children
  • Airport shuttle fee: CAD 71 per person (one-way)
  • Airport shuttle fee per child: CAD 35 (one-way), (up to 15 years old)
  • Uncovered self-parking fee: CAD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Mount Royal Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel Mount Royal
Mount Royal Banff
Mount Royal Hotel
Mount Royal Hotel Banff
Royal Mount Hotel
Mount Royal Hotel Hotel
Mount Royal Hotel Banff
Mount Royal Hotel Hotel Banff

Mount Royal Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 932 out of 1423 reviews
Rating 8 - Good. 310 out of 1423 reviews
Rating 6 - Okay. 111 out of 1423 reviews
Rating 4 - Poor. 41 out of 1423 reviews
Rating 2 - Terrible. 29 out of 1423 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay in downtown Banff! Always a pleasure to visit.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Luis

Liked: Cleanliness
Clean rooms, friendly staff
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Yelena

Liked: Cleanliness, staff & service, amenities
Friendly and accommodating staff, clean and comfortable, great location
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Johnathan

Liked: Cleanliness, staff & service, amenities
Clean rooms and nice staff
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Brandon

Liked: Cleanliness, amenities, property conditions & facilities
Spotless, great staff, close to Everything
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Emily

Liked: Cleanliness, amenities, property conditions & facilities
Perfect central location. Rooms were clean and quiet. Hot tubs were great. Would stay here again.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Sean

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, very friendly staff, great food at restaurant brazen & two awesome hot tubs
Hotel very conveniently located in middle of town center, and Right across from Starbucks
View from our room window.
View from our room window.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Lemmon

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were amazing and the hot tubs were super nice! Will definitely be back!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
The room was clean and perfectly located in banff
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Theresia

Liked: Cleanliness, staff & service, amenities
Lovely Australian girl at the front desk, great staff in the restaurant. Rooms are a good size, clean, beds nice and comfortable with fluffy feather pillows:) Nespresso coffee machine takes it to next level!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kari

Nice clean rooms, friendly staff, hot tubs were great
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Ariane

Liked: Cleanliness, staff & service, amenities
Lovely staff, clean room, perfect location
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Theresia

Liked: Cleanliness, staff & service, amenities
Fabulous location, lovely comfortable, well appointed and clean room. Super comfy bed. Great rooftop hot tub. Restaurant excellent food and service
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Moustafa

Liked: Cleanliness, amenities, property conditions & facilities
Very good location with very friendly staff so clean good choice
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, amenities
Comfortable room in the heart of downtown. Easy parking and rooftop hottub
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Karine

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very welcoming, courteous and helpful. The rooms were also nice and we enjoyed roof top hot tub.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Shqiponja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, very nice location friendly staff
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Amber

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and easy to check in and out!
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Olivia

Liked: Cleanliness, amenities, property conditions & facilities
Amazing location, lovely staff, great facilities for guests. Would highly recommend
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Dominique

Liked: Cleanliness, property conditions & facilities
Clean, in the middle of the action, good food, and easy to walk to everything. I would stay again.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff, beds were super comfortable!
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the most amazing time, the staff were wonderful, the food was amazing & the hot tub was the best place to go after a day walking around town. Will go back again!
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful front desk staff. Great location and the rooftop hot tubs are great.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Yannicia

Liked: Cleanliness, amenities, property conditions & facilities
Room could have been a little cleaner, but overall the hotel was very nice.
Stayed 1 night in Jan 2026