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The Fox Hotel and Suites

3.5 star property
VIP Access

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Photo gallery for The Fox Hotel and Suites

Indoor spa tub
Bar (on property)
Breakfast, lunch, dinner served; American cuisine
Interior
Front of property – evening/night

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Gym

Explore the area

View in a map
461 Banff Ave, Banff, AB, T1L 1H8
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Banff National Park Information Centre
    ‪10 min walk‬
  • Place, Banff Lake Louise Tourism Bureau
    ‪12 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, blackout curtains, iron/ironing board

Standard Room

8.4 out of 10
Very good
(117 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Suite, 1 Bedroom (1 King)

Superior Suite, 1 Bedroom (1 King) | Premium bedding, in-room safe, blackout curtains, iron/ironing board

Superior Suite, 1 Bedroom (1 King)

9.0 out of 10
Wonderful
(75 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 2 Bedrooms

Superior Suite, 2 Bedrooms | Living room | 32-inch LCD TV with cable channels, TV

Superior Suite, 2 Bedrooms

9.0 out of 10
Wonderful
(12 reviews)
  • 70 sq m
  • Sleeps 6
  • 4 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Queen Bed

View all photos for Premium Loft (Suite)

Premium Loft (Suite) | Premium bedding, in-room safe, blackout curtains, iron/ironing board

Premium Loft (Suite)

9.2 out of 10
Wonderful
(32 reviews)
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Loft, 1 Bedroom

Premium Loft, 1 Bedroom | Premium bedding, in-room safe, blackout curtains, iron/ironing board

Premium Loft, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)
  • 44 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Superior Room, 1 King Bed, Balcony

Superior Room, 1 King Bed, Balcony | Premium bedding, in-room safe, blackout curtains, iron/ironing board

Superior Room, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(27 reviews)
  • Mountain view
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Hotel Room - 2 Doubles

Hotel Room - 2 Doubles | Premium bedding, in-room safe, blackout curtains, iron/ironing board

Hotel Room - 2 Doubles

8.0 out of 10
Very good
(78 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior 1 Bedroom Suite - 2 Double

Superior 1 Bedroom Suite - 2 Double | Premium bedding, in-room safe, blackout curtains, iron/ironing board

Superior 1 Bedroom Suite - 2 Double

8.4 out of 10
Very good
(65 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

The Fox Hotel and Suites

Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Other amenities include a sauna, Access to hot tub and a business centre.
The Fox Hotel and Suites offers 116 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. Beds feature premium bedding. 32-inch LCD televisions come with cable channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Banff hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include Access to hot tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of The Fox Hotel and Suites's great location. During your stay, you're just a quick walk from Victoria Glacier. Enjoy features like free WiFi in public areas, free self-parking and a free area shuttle. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Enjoy American cuisine while dining at Chili’s Grill & Bar
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a sauna
  • Guests like the accommodation for the cleanliness, comfy beds and overall comfort
  • Within a 15-minute walk of Banff Lake Louise Tourism Bureau and Banff National Park Information Centre
  • Free local-area shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
The Fox Hotel and Suites offers its guests Access to hot tub, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. A vending machine, ski storage, and tour/ticket assistance are also featured at The Fox Hotel and Suites. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Banff hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
Chili’s Grill & Bar – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Ski shuttle nearby
  • Free covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: CAD 14 to 20 for adults and CAD 14 to 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chili’s Grill & Bar

Things to do

  • Gym
  • Hot tub
  • Sauna
  • Ski passes
  • Ski storage

Family friendly

  • Free area shuttle
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Access via exterior corridors
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 14 to 20 for adults and CAD 14 to 20 for children
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Fox Banff
Fox Hotel
Fox Hotel Banff
Hotel Fox
Fox Hotel And Suites
Fox Hotel Suites Banff
The Fox Hotel Suites
The Fox Hotel Suites
The Fox Hotel and Suites Hotel
The Fox Hotel and Suites Banff
The Fox Hotel and Suites Hotel Banff

The Fox Hotel and Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1635 out of 2861 reviews
Rating 8 - Good. 681 out of 2861 reviews
Rating 6 - Okay. 344 out of 2861 reviews
Rating 4 - Poor. 116 out of 2861 reviews
Rating 2 - Terrible. 85 out of 2861 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

André

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall excellent experience. The room was great and staff friendly. The Grotto hot tub was very cool but could have been more hot. I felt like it was bathtub warm during my stay. My chief complaint would be other guests throwing snow ball from above into the hot tub area. Unbelievable that no staff would notice it as the opening is within view of the front desk… otherwise it was great.
Stayed 1 night in Nov 2025

10/10 Excellent

Dilkaran Singh

Travelled with family
Liked: Cleanliness, amenities
Everything was great! Top notch!
Stayed 2 nights in Nov 2025

10/10 Excellent

Israel

Stayed 1 night in Dec 2025

8/10 Good

Joriz

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great, our room had an amazing view, everything was clean. The front desk gave us the option on which way we wanted our room to face as well. The hot tub was enjoyable. All in all a good stay. Definitely would wish to have a robe and some slippers in rooms, especially if you are staying in the loft or bigger rooms, given that the hot tub is quite a walk (during winter time) The elevator was a little slow, but not horrible
Stayed 2 nights in Nov 2025

10/10 Excellent

Athanasios

Liked: Cleanliness, staff & service, property conditions & facilities
These rooms are always so comfy!
Stayed 1 night in Nov 2025

10/10 Excellent

Lorena

Great
Stayed 1 night in Dec 2025

6/10 Okay

hui

Travelled with family
Liked: Cleanliness, staff & service
Room is clean
Stayed 3 nights in Nov 2025

10/10 Excellent

Tanner

Stayed 2 nights in Nov 2025

10/10 Excellent

SHANNON

Stayed 1 night in Dec 2025

10/10 Excellent

NGUYEN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

4/10 Poor

Carrie

Disliked: Property conditions & facilities
I stay in this hotel when I come to Banff. For the past 10 years. But I have to say the last stay was terrible. For almost 600 a night not worth it. The wallpaper was peeling in multiple places Holes in the wall. Everything is so dated. Nothing has been updated in 10 years. I’ve been in different rooms everytime. But this one was poor. Sheets were stained. Again holes in wall and wallpaper peeling. We of course weren’t there to just stay in the room. But for that price this shouldn’t be the norm
Stayed 3 nights in Aug 2025

10/10 Excellent

Sarah

Stayed 1 night in Nov 2025

10/10 Excellent

Andorra

Travelled with partner
Liked: Cleanliness, amenities
The room was very clean, the layout and ambience of the hotel is very nice.
Stayed 1 night in Nov 2025

8/10 Good

Kristen

Travelled with partner
Liked: Amenities, property conditions & facilities
The staff was amazing, funny, and engaging when checking us in. The room was cute and cabin-like. There was, however, some mildew or mold in the grout of the shower tiles (in the corners), so i do question how thorough the cleaning staff are considering it takes a bit of time to grow mildew. The hot pools were a neat feature, but had so much chlorine in the water that my skin had rashes from it - i was only able to stay in the hot pools for maybe 20 minutes as a result. I think its overall a really cute place to stay.
Stayed 1 night in Nov 2025

6/10 Okay

Madison

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The front desk staff was lovely but unfortunately there were several things that went wrong during our one night stay… we got ice from the machine only to later find a used cotton ball in our batch of ice, the charger / alarm clock in the room short circuited and ruined both my friend’s charging cord and block as well as my own, rendering them useless. On top of that our room shared a conjoining door with another room that was empty and throughout the night the two doors would bang on one another keeping us up all night. Lastly the hot pools, though beautiful were more like “warm pools” and given that it was open to the outside air my friends and I were shivering. Considering we paid over $300 for 1 night I feel as though we could have gotten more bang for our buck… however the staff were extremely kind and helpful and for that reason if these improvements could be made I would choose to stay there again in the future
Stayed 1 night in Nov 2025

8/10 Good

Lindsay

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very curtious. Location is wonderful. The room was decent. Had a couple minor problems with the room on check in. A damaged lamp, and a window crank was broken. They addressed both issues quickly. Beds were comfortable. The hot tub is very neat!
Stayed 2 nights in Nov 2025

8/10 Good

Anthony

Liked: Cleanliness, property conditions & facilities
Clean, window didn’t quite close properly, hot tub wasn’t very hot at all
Stayed 2 nights in Nov 2025

10/10 Excellent

Wanda

Stayed 2 nights in Nov 2025

6/10 Okay

Seymour

Stayed 4 nights in Nov 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Staff where excellent and I mean all staff
Stayed 3 nights in Nov 2025

10/10 Excellent

Nicollette

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Had a great stay. Had a suite with a balcony. Would stay again! Feel very confident to bring our dog next time due to the privacy and layout. Cheers!
Stayed 4 nights in Nov 2025

8/10 Good

Jaycie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
LOVED our stay!! Overall good!! What could use improvement big time is new mattresses! very creakyloud every time my husband moved in his sleep (which is a lot!) . Also we really wished there had been robes included to walk down to the Grotto! The Grotto was very clouded and much smaller than we thought, but still a fun experience. The walls were also super thin so pretty easy to hear your neighbors. However the shower head was amazing and Rocky Mountain soap co toiletries smelled unreal and added to the luxury. Hotel itself is beautiful and decorated wonderfully at Christmas! Loved the heated underground Parking and easy walking accessibility. Overall would come back!
Stayed 1 night in Nov 2025

10/10 Excellent

Troy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love the hot tub
Stayed 1 night in Nov 2025

10/10 Excellent

Makayla

Stayed 1 night in Nov 2025

6/10 Okay

adam

Liked: Staff & service, amenities
Stayed 2 nights in Nov 2025

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