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Tunnel Mountain Resort

3.5 star property
VIP Access

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Photo gallery for Tunnel Mountain Resort

Mountain Cabin | Living room | TV
Indoor pool
Interior entrance
Hypo-allergenic bedding, blackout curtains, iron/ironing board
Deluxe Condo, 1 Bedroom Loft (3 Queen) | Hypo-allergenic bedding, blackout curtains, iron/ironing board

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Pool
  • Gym
  • Laundry
  • Pet-friendly
  • Housekeeping

Explore the area

View in a map
502 Tunnel Mountain Road, Box 1137, Banff, AB, T1L 1B1
  • Banff Centre for Arts and Creativity
    ‪4 min drive‬
  • Banff Lake Louise Tourism Bureau
    ‪5 min drive‬
  • Tunnel Mountain
    ‪7 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Suite, 2 Queen Beds

Standard Suite, 2 Queen Beds | Hypo-allergenic bedding, blackout curtains, iron/ironing board

Standard Suite, 2 Queen Beds

8.0 out of 10
Very good
(25 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Condo

Studio Condo | Private kitchen | Fridge, microwave, stovetop, coffee/tea maker

Studio Condo

9.2 out of 10
Wonderful
(64 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Condo, 1 Bedroom Loft (3 Queen)

Deluxe Condo, 1 Bedroom Loft (3 Queen) | Hypo-allergenic bedding, blackout curtains, iron/ironing board

Deluxe Condo, 1 Bedroom Loft (3 Queen)

9.2 out of 10
Wonderful
(67 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

View all photos for Mountain Cabin

Mountain Cabin | Hypo-allergenic bedding, blackout curtains, iron/ironing board

Mountain Cabin

8.8 out of 10
Excellent
(36 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 8
  • 1 Queen Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Queen and 1 King

Superior Suite, 1 Queen and 1 King | Hypo-allergenic bedding, blackout curtains, iron/ironing board

Superior Suite, 1 Queen and 1 King

9.4 out of 10
Exceptional
(45 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Deluxe Condo, 1 Bedroom (Loft - King, Queen)

Deluxe Condo, 1 Bedroom (Loft - King, Queen) | Hypo-allergenic bedding, blackout curtains, iron/ironing board

Deluxe Condo, 1 Bedroom (Loft - King, Queen)

9.4 out of 10
Exceptional
(43 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Queen and 2 Twins

Superior Suite, 1 Queen and 2 Twins | Hypo-allergenic bedding, blackout curtains, iron/ironing board

Superior Suite, 1 Queen and 2 Twins

9.2 out of 10
Wonderful
(43 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

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About this property

Tunnel Mountain Resort

Family-friendly lodge with free local area shuttle and fitness centre
Along with an indoor pool, this smoke-free lodge has a fitness centre and a sauna. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Other amenities include a business centre, concierge services and dry cleaning.
Tunnel Mountain Resort offers 105 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. Guests can make use of the in-room fridges and microwaves.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Televisions come with cable channels. Additionally, rooms include free toiletries and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the lodge include an indoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the comfortable beds at Tunnel Mountain Resort. During your stay, you're just a quick walk from Surprise Corner. You'll find features such as free WiFi in public areas, free self-parking and a free area shuttle. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Just a 3-minute drive from Banff National Park Information Centre and a few minutes from Banff Centre for Arts and Creativity
  • Free local-area shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Tunnel Mountain Resort offers its guests an indoor pool, a sauna, and a fitness centre. Public spaces have free WiFi. There's an onsite business centre. Barbecue grills, a vending machine, and multilingual staff are also featured at the family-friendly Tunnel Mountain Resort. Free self parking is available.

This 3.5-star Banff lodge is smoke free.

Languages

English, Filipino, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Ski shuttle nearby
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • Bicycle rentals
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Mountain biking
  • Playground
  • Sauna
  • Ski passes
  • Steam room

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking

More

  • 2 floors
  • 3 buildings
  • Built in 1972
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator
  • Toaster

More

  • Access via exterior corridors
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Mountain Tunnel
Tunnel Mountain
Tunnel Mountain Banff
Tunnel Mountain Resort
Tunnel Mountain Resort Banff
Banff Tunnel Mountain Chalet Hotel
Banff Tunnel Mountain Resort
Tunnel Mountain Chalet
Tunnel Mountain Hotel Banff
Tunnel Mountain Resort Lodge
Tunnel Mountain Resort Banff
Tunnel Mountain Resort Lodge Banff

Tunnel Mountain Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1145 out of 1845 reviews
Rating 8 - Good. 478 out of 1845 reviews
Rating 6 - Okay. 142 out of 1845 reviews
Rating 4 - Poor. 49 out of 1845 reviews
Rating 2 - Terrible. 31 out of 1845 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Priscillia

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great stay at tunnel mountain resort! We even extended our stay cause it was so comfortable and relaxing
Stayed 1 night in May 2025

8/10 Good

Uwe

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice spacious rooms with a fully equipped kitchen
Stayed 1 night in May 2025

10/10 Excellent

alyssa

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
We loved it here. Really enjoyed our stay.
Stayed 3 nights in May 2025

10/10 Excellent

Hannah

Liked: Staff & service
Great place for a night in Banff with children.
Stayed 1 night in May 2025

10/10 Excellent

brenda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spacious and clean rooms
Stayed 2 nights in May 2025

10/10 Excellent

Joann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent accommodations and staff!

Awesome condo with plenty of room and all amenities that we needed. Dishes, cutlery, dish washer etc
Stayed 3 nights in May 2025

10/10 Excellent

Leslee

Liked: Cleanliness, staff & service, property conditions & facilities
This was the perfect place, a short distance from Banff so you have some space but a 15 min beautiful walk and you were there. The staff was very friendly and helpful. They had board game
Stayed 2 nights in May 2025

8/10 Good

Mark

Liked: Staff & service
The room smelled like people had smoked in the room. The upgrades done to the room are very nice and we loved that we could have a fire in the chalet. The space was clean and the staff were very friendly and helpful.
Stayed 1 night in May 2025

10/10 Excellent

Ali

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in May 2025

10/10 Excellent

Calvin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet property in the mountains!
Stayed 3 nights in May 2025

8/10 Good

Cassandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice area with transportation right out front. The staff were great and always very helpful
Stayed 3 nights in May 2025

8/10 Good

Rachelle

Travelled with family and small children
Liked: Amenities
Toilets didn’t flush good. No hot tub and pool very small. Facilities very clean. Friendly staff.
Stayed 2 nights in May 2025

10/10 Excellent

Shelley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was lovely. Great location even though not in town. We were given unlimited use passes for the bus which was so convenient. Staff were friendly. Would stay here again for sure.
Stayed 4 nights in May 2025

8/10 Good

Amandeep

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
We stayed in a superior room. The place was good to stay but kitchen set up was not as convenient. It was located just after you get in so one can't open the main door with someone else in kitchen. The stove was a bit weird with a glass plate stove with all digital set up, took some time to get used to with two kids who required at-home cooking. Didn't expected to have to read through instructions pasted to use the stove. Parking outside the rooms gets bit crowded and narrow if you have a big car. Bathrooms were clean. Otherwise, good location.
Stayed 3 nights in May 2025

10/10 Excellent

Anita

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

8/10 Good

Tania

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good place to get away. Pool is small but its ok. They have a steam room and sauna. Looks like there used to be a hot tub there but not being used anymore which is sad. Staff are AMAZING. Suites are spacious, clean, stocked with dishes and cookware. Very close to downtown Banff. Highly recommend!
Stayed 2 nights in May 2025

8/10 Good

Melanie, Edmonton

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Good
Stayed 2 nights in May 2025

8/10 Good

Hasel

Travelled with family
Liked: Cleanliness, staff & service, amenities
Plenty of space for our group of 8.
Stayed 3 nights in May 2025

10/10 Excellent

Sylvia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice place.
Stayed 3 nights in May 2025

10/10 Excellent

Ian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
These are the things I have experienced from my visit. Friendly, Clean suites, friendly staff, and Includes bus transits. Overall great experience.
Stayed 2 nights in May 2025

10/10 Excellent

Darla

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
2 story loft was unique, clean, great views, great family place, kitchenette was well stocked but bring your own paper towels, cling wrap and foil. Bus stop right onsite, 5 min ride to downtown shops and dining. Pool onsite was cold.
Stayed 2 nights in May 2025

6/10 Okay

Kayla

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Overall this hotel was average. The WiFi is spotty and unreliable. The parking is very limited and close to all other cars. This hotel was good because it is on the shuttle line. The hotel gives you free bus passes. This saves a lot of time for going to down town. We were not in the room a lot so this was a good deal. They do have laundry on site if need be.
Stayed 6 nights in May 2025

10/10 Excellent

Priscilla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Michael

Liked: Staff & service
Quiet stay, its an older complex, could do with some new furniture, has a number of features eg pool, firewood supplied
Stayed 3 nights in May 2025

10/10 Excellent

Zenab

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to transit
Stayed 2 nights in May 2025