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Carlton Hotel Bangkok Sukhumvit

5.0 star property
VIP Access

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Photo gallery for Carlton Hotel Bangkok Sukhumvit

2 bars/lounges, rooftop bar, cocktail bar
Property video
Outdoor pool, open 7:00 AM to 9:00 PM, free pool cabanas, pool umbrellas
Executive Room | Egyptian cotton sheets, premium bedding, in-room safe, desk
Café

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar

Explore the area

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491 Sukhumvit Rd, Khlongtoey Nua, Wattana, Bangkok, 10110
  • Place, Terminal 21 Shopping Mall
    ‪7 min walk‬
  • Place, EmQuartier
    ‪9 min walk‬
  • Place, Emporium
    ‪9 min walk‬
  • Airport, Bangkok (DMK-Don Mueang Intl.)
    ‪18 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room

Deluxe Room | Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Room

9.4 out of 10
Exceptional
(82 reviews)
  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Room

Executive Room | Egyptian cotton sheets, premium bedding, in-room safe, desk

Executive Room

10.0 out of 10
Exceptional
(12 reviews)
  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Carlton Club Room

Carlton Club Room | Egyptian cotton sheets, premium bedding, in-room safe, desk

Carlton Club Room

9.8 out of 10
Exceptional
(38 reviews)
  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room | Egyptian cotton sheets, premium bedding, in-room safe, desk

Family Room

10.0 out of 10
Exceptional
(6 reviews)
  • 64 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Executive Suite

Executive Suite | Egyptian cotton sheets, premium bedding, in-room safe, desk

Executive Suite

9.2 out of 10
Wonderful
(5 reviews)
  • 64 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Carlton Hotel Bangkok Sukhumvit

Luxury hotel with 2 restaurants and full-service spa
This hotel features 2 restaurants, a full-service spa and an outdoor pool. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a fitness centre and a poolside bar.
Carlton Hotel Bangkok Sukhumvit offers 338 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Beds feature Egyptian cotton sheets and premium bedding. 55-inch Smart televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and bidets.

This Bangkok hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.
Let's Relax has couples treatment room(s). Services include hot stone massages, Thai massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Our customers tell us they can't get enough of Carlton Hotel Bangkok Sukhumvit's great location. During your stay, you're just a quick walk from Terminal 21 Shopping Mall. You'll find features such as free WiFi in public areas and free valet parking, plus 2 restaurants.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine at Plate, one of the property's 2 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to body scrubs, body wraps or Thai massages at Let's Relax
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests really like the accommodation for the spaciousness and cleanliness
  • Just a 3-minute walk from EmSphere Shopping Center and 6 minutes on foot from Benchasiri Park
Carlton Hotel Bangkok Sukhumvit offers its guests a full-service spa, an outdoor pool, and a sauna. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

Event space at this hotel measures 12917 square feet (1200 square metres) and includes conference space. A children's pool, a fitness centre, and spa services are also featured at the luxury Carlton Hotel Bangkok Sukhumvit. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Bangkok hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:30 AM.
Plate – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available. Open 24 hours.
Wah Lok – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
Tuxedo – On-site coffee shop. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Cooling Tower – This rooftop bar specialises in Mediterranean cuisine and only serves dinner. Happy hour is offered. Open daily.
Plunge – This cocktail bar is located by the pool. Happy hour is offered. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: THB 800 for adults and THB 400 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Cooling Tower
  • Plate
  • Plunge
  • Tuxedo
  • Wah Lok

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 12,917 square feet of conference space
  • 16 meeting rooms

Outdoors

  • Free pool cabanas
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Reflexology
  • Spa open daily
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

More

  • 34 floors
  • Ballroom
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2019
  • Designated smoking areas (fines apply)
  • No plastic drinking straws
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
An extra bed is not included in the breakfast rate plan for children aged 6-11.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for THB 1766.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: THB 2000 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 800 for adults and from THB 400 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1766.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.
Property Registration Number 174/2567
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Reviews

Carlton Hotel Bangkok Sukhumvit Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 1286 out of 1529 reviews
Rating 8 - Good. 182 out of 1529 reviews
Rating 6 - Okay. 38 out of 1529 reviews
Rating 4 - Poor. 10 out of 1529 reviews
Rating 2 - Terrible. 13 out of 1529 reviews

Reviews

8/10 Good

Phillip, Sugar Land

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is fairly new, the rooms are spacious. The swimming pool is good but busy, the fitness center is very nice and I don’t know why it’s not 24 hrs since there is no attendant anyway and it’s accessible by card. The smoking area down in the lobby can use some frequent clean up throughout the day as all the ashtrays are overflowing with cigarette butts. The rooftop restaurant food options are tasty, the breakfast buffet offers good varieties but nothing extravagant and can be very busy. The cafe in the lobby is nice and the hotel location is conveniently located with all kind of restaurants within walking distance.
Stayed 2 nights in Aug 2025

10/10 Excellent

PRITPAL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked Breakfast options with order to make station.Good selection of fresh salad and fruits.All the staff at the hotel was friendly and helpful.From check in to Club Lounge the service was amazing and very welcoming.Club room is worth the upgrade.You get room at higher floor with view and club lounge access
Stayed 2 nights in Aug 2025

10/10 Excellent

Behtash

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train, shopping malls within walking distance. Very comfortable rooms.
Stayed 3 nights in Aug 2025

10/10 Excellent

Leonard

Liked: Staff & service, amenities, property conditions & facilities
The hotel is nice and the staff is superlative - courteous and professional. The area around the hotel is lively with many dining and shopping options available.
Stayed 4 nights in Aug 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean hotel with excellent services, staff and security. Kevin and Ms. Lydia were especially helpful.
Stayed 4 nights in Aug 2025

10/10 Excellent

PRITPAL

Liked: Cleanliness, staff & service, property conditions & facilities
Good choice of Western and Asian breakfast choices.Excellent service from staff at brea
Stayed 1 night in Aug 2025

2/10 Terrible

?

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great option for Bangkok

Lovely hotel. Extremely clean and top tier service. Would stay here again.
Stayed 2 nights in Jul 2025

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was exceptional. The hotel is beautiful. The staff is friendly and will go the extra mile to help you. Highly recommended.
Afternoon tea at the coffee shop.
Afternoon tea at the coffee shop..
Stayed 26 nights in Jul 2025

10/10 Excellent

PRITPAL

Liked: Staff & service, property conditions & facilities
Carlton
Stayed 1 night in Jul 2025

10/10 Excellent

Eyal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great attention to details, good size swimming pool, great gym, very friendly and supportive staff, great room.
Stayed 3 nights in Jul 2025

10/10 Excellent

Thomas

Stayed 3 nights in May 2025

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay but slow pool bar service

Overall a good stay with slight negative on the pool bar service being very slow.
Stayed 2 nights in Jul 2025

8/10 Good

Simbiat

Liked: Staff & service, amenities
Carlton was a great experience, the staff are beyond accommodating and very kind.
Stayed 5 nights in Jul 2025

10/10 Excellent

Anutjarin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Luis Ignacio

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and convenient property. Plenty of options around and easy transport. Recommended
Stayed 8 nights in Jul 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was beautiful and clean. The staff was friendly and extremely attentive. Happy hour on the roof too bar was a lovely way to spend an evening and the breakfast was exceptional.
Stayed 3 nights in Jul 2025

10/10 Excellent

Ernesto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Liron

Stayed 2 nights in Jul 2025

10/10 Excellent

Michelle

Stayed 3 nights in Jul 2025

10/10 Excellent

Ralph

Liked: Cleanliness, property conditions & facilities, room comfort

Nice New Hotel

This hotel deserves its excellent rating. It is modern and extremely clean. The rooms are a nice size and well laid out. The bed and bedding are luxurious. Breakfast is quite good. The Carlton is in an excellent location. Overall I highly recommend this hotel.
Stayed 4 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Joaquin, Hagatna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Special kudos to Mr. Title, the concierge, who provided excellent, efficient and effective services. The buffet breakfast has all the items anyone could need for breakfast/lunch. The rooms are spacious, with quality bedding and bathroom amenities. Located across the street from EMSphere and near the best malls for shopping.
Stayed 3 nights in Jul 2025

10/10 Excellent

Ali-Reza

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed in many hotels and honestly the staff, cleanness and the services here were top notch! Have nothing to say except THANK YOU for making it great stay for us as it was our anniversary and wife bday present. very friendly staff and room was cleaned daily without even us asking for it. and when i say clean not just regular cleaning services you see, they would fold your cloths and go through the whole thing kinda services daily. honestly amazing and the location to everything was walkable.
Stayed 8 nights in Jul 2025

10/10 Excellent

Dexter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025