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Emporium Suites by Chatrium

5.0 star property
VIP Access

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Cleanliness standards
Point of interest
Point of interest
Luxury Penthouse | Minibar, in-room safe, blackout curtains, soundproofing
Outdoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
622 Sukhumvit Soi 24, Bangkok, Bangkok, 10110
  • Place, Emporium
    ‪1 min walk‬
  • Place, Benchasiri Park
    ‪1 min walk‬
  • Place, EmQuartier
    ‪2 min walk‬
  • Airport, Bangkok (BKK-Suvarnabhumi Intl.)
    ‪23 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for One Bedroom Suite

Toys

One Bedroom Suite

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 95 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe King

Microwave, coffee/tea maker, high chair

Grand Deluxe King

8.4 out of 10
Very good
(6 reviews)
  • City view
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedroom Suite

Toys

Two Bedroom Suite

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 135 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for One Bedroom Deluxe Suite

One Bedroom Deluxe Suite | Living area | Toys

One Bedroom Deluxe Suite

  • City view
  • 115 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedroom Executive Suite

Two Bedroom Executive Suite | Living area | Toys

Two Bedroom Executive Suite

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 135 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Executive Deluxe Twin

Executive Deluxe Twin | Minibar, in-room safe, blackout curtains, soundproofing

Executive Deluxe Twin

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Grand Deluxe Twin

Toys

Grand Deluxe Twin

8.6 out of 10
Excellent
(9 reviews)
  • City view
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Luxury Penthouse

Luxury Penthouse | Minibar, in-room safe, blackout curtains, soundproofing

Luxury Penthouse

  • City view
  • 550 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Queen Bed

View all photos for Three Bedroom Premier Suite

Three Bedroom Premier Suite | Minibar, in-room safe, blackout curtains, soundproofing

Three Bedroom Premier Suite

  • City view
  • 200 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Single Beds

View all photos for Two Bedroom Terrace Suite

Two Bedroom Terrace Suite | Minibar, in-room safe, blackout curtains, soundproofing

Two Bedroom Terrace Suite

  • City view
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe King

Minibar, in-room safe, blackout curtains, soundproofing

Deluxe King

8.8 out of 10
Excellent
(10 reviews)
  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Deluxe King

Toys

Executive Deluxe King

  • City view
  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

Emporium Suites by Chatrium

Along with a full-service spa, this hotel has a restaurant and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a poolside bar and a sauna are on-site. Change of towels is available on request
Emporium Suites by Chatrium offers 149 air-conditioned accommodations with minibars and laptop-compatible safes. Microwaves and coffee/tea makers are provided.

Bathrooms include baths or showers, bathrobes, slippers and bidets. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include a hairdryer and free toiletries. An iron/ironing board, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Thann Spa has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Emporium Suites by Chatrium. During your stay, you'll be connected to a shopping centre and just a quick walk from Sukhumvit Road. You'll find features such as free WiFi in public areas and free self-parking, plus 2 bars.
  • Free WiFi
  • Free self-parking
  • Enjoy Chinese cuisine and garden views while dining at The Emporia Restaurant
  • Buffet breakfast served daily for a fee
  • Treat yourself to aromatherapy, deep-tissue massages or detox wraps at Thann Spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Emporium and Benchasiri Park
  • Airport shuttle service available for a fee
Emporium Suites by Chatrium offers its guests a full-service spa, a sauna, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre, 5 meeting rooms, and limo/town car service. Event space at this hotel measures 2400 square feet (223 square metres) and includes conference space. Spa services, multilingual staff, and tour/ticket assistance are also featured at the luxury Emporium Suites by Chatrium. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 5-star Bangkok hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10:30 AM.
The Emporia Restaurant – Overlooking the garden, this restaurant specialises in Chinese cuisine and serves breakfast, lunch and dinner. Reservations are required.
Lobby Lounge – This lobby lounge specialises in local and international cuisine and serves lunch and dinner. A children's menu is available. Open daily.
Pool Bar – This poolside bar specialises in local and international cuisine and serves lunch and dinner. A children's menu is available. Open daily.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free secured self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: THB 730 for adults and THB 365 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Lobby Lounge
  • Pool Bar
  • The Emporia Restaurant

Things to do

  • Designer stores
  • Fitness classes
  • Full-service spa
  • Gym
  • Sauna
  • Shopping centre
  • Steam room
  • Yoga classes

Family friendly

  • Baby bath
  • Baby toys
  • Grocery/convenience store
  • High chair
  • In-room babysitting
  • In-room microwave
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2,400 square feet of conference space
  • 5 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Garden
  • In a nature reserve
  • Outdoor furniture

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Reflexology
  • Spa open daily
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Magnifying mirror
  • No lift
  • Smooth flooring in public areas
  • Wheelchair accessibility
  • Wheelchair-width doorways

More

  • 1 building
  • 17 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2000
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Traditional architecture
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Microwave
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for THB 1600.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: THB 1000 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 730 for adults and from THB 365 for children
  • Airport shuttle fee: THB 2400 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1600.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Emporium Suites by Chatrium offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chatrium Emporium
Chatrium Emporium Suites
Emporium Chatrium
Emporium Suites
Emporium Suites Chatrium
Emporium Suites Chatrium Bangkok
Emporium Suites Chatrium Hotel
Emporium Suites Chatrium Hotel Bangkok
Bangkok Emporium Hotel
Emporium Hotel Bangkok
Emporium Suites By Chatrium Hotel Bangkok
Bangkok Emporium Hotel
Emporium Hotel Bangkok

Emporium Suites by Chatrium Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 536 out of 1008 reviews
Rating 8 - Good. 327 out of 1008 reviews
Rating 6 - Okay. 95 out of 1008 reviews
Rating 4 - Poor. 33 out of 1008 reviews
Rating 2 - Terrible. 17 out of 1008 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

MOHAMMED JAFFRY DEEN

Liked: Cleanliness, amenities, property conditions & facilities
Convenient and clean
Stayed 2 nights in Oct 2025

8/10 Good

Patrick

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic location in Phrom Phong. Great service and good breakfast buffet. Spacious rooms, although a bit dated. Great value overall.
Stayed 1 night in Nov 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2025

10/10 Excellent

Mohammed

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel concted to mall and BTW Station, we enjoyed staying in this hotel
Stayed 3 nights in Nov 2025

10/10 Excellent

Jeffrey

Stayed 3 nights in Nov 2025

2/10 Terrible

Rabih

Stayed 8 nights in Sep 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities
Room was lovely and spacious, very clean and cleaned every day. Only downside was I didnt realise there was no walk in shower, only a bath. The bayhrooms iraelf was vwry small considerinf the aize kf the room.
Stayed 2 nights in Nov 2025

10/10 Excellent

Pathathai-Golf

Travelled with group
Liked: Cleanliness, staff & service, amenities
Good
Stayed 4 nights in Nov 2025

10/10 Excellent

Anjit

Liked: Cleanliness, amenities, property conditions & facilities
Was upgraded to a two bedroom suite. Spotlessly clean rooms, bathrooms and kitchen. Lovely views from both picture windows. Connected to superb high end malls. Very friendly staff. Time well spent.
Stayed 4 nights in Nov 2025

10/10 Excellent

Jason Brett

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, room was perfect, clean and high level to capture the awesome view of the city. The staff are super friendly and always helpful. Breakfast was buffet style and plenty to choose from. Will stay again. Highly recommend. 5⭐️
Stayed 2 nights in Nov 2025

10/10 Excellent

Khaled

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Friendly staff. Only negative is that beeakfast isn't varied enough.
Stayed 2 nights in Oct 2025

8/10 Good

Edward

Stayed 1 night in Oct 2025

10/10 Excellent

edward

Liked: Cleanliness, staff & service, property conditions & facilities
clean room, excellent facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
When I liked best was the clothes washer in the one bedroom suite. The hotel is very centrally located to the skytrain and the staff was very helpful when I had trouble using the grab car service.
Stayed 4 nights in Oct 2025

10/10 Excellent

Rachel, Temecula

Travelled with family, Travelled with partner
Liked: Cleanliness
Clean room, very convenient to get around!!!
Stayed 2 nights in Oct 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a warm environment to stay. The staff exceptional. I highly recommend this hotel to all travelers. Thank you for giving me a chance to enjoy your facity. I only wish I could stay longer. But on my next must do list.
Stayed 1 night in Oct 2025

10/10 Excellent

Rachel, Temecula

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 5 nights in Oct 2025

10/10 Excellent

Jeffrey

Stayed 3 nights in Oct 2025

10/10 Excellent

Syn Kym Wendy

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Pleasant but still old looking
Stayed 3 nights in Sep 2025

10/10 Excellent

Khaymar, austin

Liked: Cleanliness, amenities, property conditions & facilities
Staffs are extremely polite and helpful
Stayed 3 nights in Sep 2025

10/10 Excellent

Christian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly, steps away from the BTS, dozens of food options in the EmQuarter across the street. We will stay here again.
Stayed 4 nights in Sep 2025

10/10 Excellent

Ilan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Powell

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is now the best of my stays in Bangkok. I would highly recommend.
Stayed 4 nights in Sep 2025

8/10 Good

Joo How

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staffs are helpful and friendly. All is good except toilet is a little old considering this is a premium hotel.
Stayed 4 nights in Aug 2025

10/10 Excellent

Hui Mong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is safe and service is good and the staff all very friendly and helpful.Will come back again.
Stayed 5 nights in Aug 2025