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Novotel Bangkok Sukhumvit 20

4.5 star property

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Photo gallery for Novotel Bangkok Sukhumvit 20

Outdoor pool, pool umbrellas, pool loungers
2 restaurants, breakfast, lunch, dinner served; international cuisine
1 bedroom, minibar, in-room safe, desk
Aerial view
3 bars/lounges, rooftop bar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Room service
  • Gym
  • Parking included

Explore the area

View in a map
19/9 Sukhumvit 20 Klong Toey 10110, Bangkok, Bangkok (province), 10110
  • EmQuartier
    ‪5 min walk‬
  • Terminal 21 Shopping Mall
    ‪10 min walk‬
  • Pratunam Market
    ‪4 min drive‬
  • Bangkok (BKK-Suvarnabhumi Intl.)
    ‪21 min drive‬

Room options

View all photos for Executive Suite, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Executive Suite, 1 King Bed

  • 45 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Family Suite, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • 45 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 2 Single Beds (High Floor)

1 bedroom, minibar, in-room safe, desk

Executive Room, 2 Single Beds (High Floor)

  • 33 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Room, 1 King Bed (High Floor)

1 bedroom, minibar, in-room safe, desk

Executive Room, 1 King Bed (High Floor)

10.0 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, City View

1 bedroom, minibar, in-room safe, desk

Superior Room, 1 King Bed, City View

8.8 out of 10
Excellent
(28 reviews)
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds, City View

1 bedroom, minibar, in-room safe, desk

Superior Room, 2 Single Beds, City View

9.0 out of 10
Wonderful
(19 reviews)
  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, City View

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, City View

8.8 out of 10
Excellent
(16 reviews)
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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  • Pool
  • Kids pool
  • Waterslide
  • Parking included
4.6 out of 5, Wonderful, 1,001 reviews
The price is €70
includes taxes & fees
3 Sept - 4 Sept
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About this property

Novotel Bangkok Sukhumvit 20

Art Deco hotel with 2 restaurants and free valet parking
2 restaurants, an outdoor pool and 3 bars/lounges are available at this hotel. Free WiFi in public areas, free valet parking and a free area shuttle are also provided. Additionally, a 24-hour fitness centre, a poolside bar and a snack bar/deli are on-site. Housekeeping is available on request.
Novotel Bangkok Sukhumvit 20 offers 244 air-conditioned accommodations with minibars and laptop-compatible safes. 42-inch LCD televisions come with satellite channels and pay-per-view films. Bathrooms include bathrobes, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Novotel Bangkok Sukhumvit 20. During your stay, you're just a quick walk from EmSphere Shopping Center. You'll find features such as free WiFi in public areas, free valet parking and a free area shuttle.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine at Food Exchange, one of the property's 2 restaurants and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Within a 15-minute walk of Terminal 21 Shopping Mall and EmQuartier
  • Free local-area shuttle service
Novotel Bangkok Sukhumvit 20 offers its guests a kids' pool, an outdoor pool, and a 24-hour fitness centre. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi.

Event space at this hotel measures 6889 square feet (640 square metres) and includes conference space. A rooftop terrace, a complimentary children's club, and multilingual staff are also featured at the luxury Novotel Bangkok Sukhumvit 20. A free area shuttle within 800 metres is available. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4.5-star Bangkok hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Food Exchange – This buffet restaurant specialises in international cuisine and serves breakfast and lunch.
Gourmet Bar – This bar specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
Sky on 20 – This rooftop bar only serves dinner. Happy hour is offered. Open daily.
Pool Bar – This bar specialises in international cuisine and is located by the pool. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle up to 800 metres
  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 530 for adults and THB 265 for children
  • 2 restaurants
  • 3 bars/lounges
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Food Exchange
  • Gourmet Bar
  • Pool Bar
  • Sky on 20

Things to do

  • 24-hour gym
  • Children's pool
  • Free children's club
  • Outdoor pool

Family friendly

  • Children's games
  • Children's pool
  • Children's toys
  • Free area shuttle
  • Free children's club
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 14 meeting rooms
  • 6,889 square feet of conference space

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 25 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for THB 1530.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 530 for adults and from THB 265 for children
  • Airport shuttle fee: THB 1600 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1530.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Novotel Bangkok Sukhumvit 20 offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Bangkok Sukhumvit 20 Opening June 2016 Hotel
Novotel 20 Opening June 2016 Hotel
Novotel Bangkok Sukhumvit 20 Opening June 2016
Novotel 20 Opening June 2016
Novotel Bangkok Sukhumvit 20 Hotel
Novotel 20 Hotel
Novotel 20
Novotel Bangkok Sukhumvit 20 (Opening June 2016)

Novotel Bangkok Sukhumvit 20 Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 625 out of 999 reviews
Rating 8 - Good. 277 out of 999 reviews
Rating 6 - Okay. 62 out of 999 reviews
Rating 4 - Poor. 21 out of 999 reviews
Rating 2 - Terrible. 14 out of 999 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

zeki ilker, MERSIN

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Stuff unsificiant for this hotel .i gave my bags to consiage to be picked up 7 hours later.when i came back to pick them up they were in the middle of everyone. Where is the suitcase room.where is safety.they told me there is camer everwhere .infront of the hotel there is camera too.put visitors bags infront of the hotel next time
Stayed 1 night in May 2025

10/10 Excellent

Mansoor, Bay Point

Travelled with group
Liked: Amenities
Staff were exceptional, Room was Large and clean, very comfortable bed.
Stayed 4 nights in May 2025

10/10 Excellent

Manivannan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

10/10 Excellent

Michael, Saint Clair Shores

Stayed 3 nights in May 2025

10/10 Excellent

Marta

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Exceptional hotel. Great staff, the best amenities and awesome location. When I travel to Bangkok I always return to the Novotel.
Stayed 2 nights in May 2025

10/10 Excellent

Mario

Stayed 3 nights in May 2025

10/10 Excellent

MAHMOUD ALI ATIFE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay,hope to come back .
Stayed 2 nights in Apr 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service
The property was in a great location. Convenient and walkable to all attractions
Stayed 5 nights in Apr 2025

10/10 Excellent

Taleia

Stayed 3 nights in May 2025

6/10 Okay

Md Iqbal Hossain

Business traveller
Liked: Cleanliness
Location is inconvenient. Trishaw service to main road is insufficient and irregular. Especially returning to hotel is unacceptable
Stayed 3 nights in Apr 2025

10/10 Excellent

Ravindra

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable and clean hotel. easy access to train station and availability of taxis, local ubers, etc. Very friendly and accommodating staff. room cleaned on daily basis. great location.
Stayed 6 nights in Apr 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

SIN TING

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is situated in a safe spot in the Asok area 💯 Walkable distance from the hotel to the Asok BTS station 👍 Hotel tuk tuk runs every 30 mins from the hotel to the BTS station so it’s a perfect option for those who doesn’t want to walk under the sun ✨ Clean and quiet room 🙌
Stayed 2 nights in Apr 2025

10/10 Excellent

Alex

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in sukhumvit, super attentive staff, clean rooms, & great service/amenities
Stayed 1 night in Apr 2025

10/10 Excellent

Hafeez

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent !
Stayed 2 nights in Apr 2025

10/10 Excellent

Thomas, Laguna Niguel

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel
Stayed 3 nights in Apr 2025

6/10 Okay

Rohit

Stayed 4 nights in Apr 2025

10/10 Excellent

Jaryl

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly and helpful, in particular a gentleman named Snack was always happy to assist with arrangment of transport and recommendations.
Stayed 5 nights in Apr 2025

10/10 Excellent

Mayra

Travelled with partner, Travelled with group
Liked: Staff & service, property conditions & facilities
Good place
Stayed 5 nights in Mar 2025

10/10 Excellent

vivian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay in Bangkok.

Spacious, clean and great service.
Stayed 3 nights in Mar 2025

10/10 Excellent

TINA SRICHAND

Stayed 6 nights in Mar 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely rooms easy to walk everywhere
Stayed 3 nights in Apr 2025

4/10 Poor

Mihai

Stayed 6 nights in Mar 2025

10/10 Excellent

Stephen

Stayed 2 nights in Apr 2025