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Deluxe Volcán

5.0 star property

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Photo gallery for Deluxe Volcán

Electric kettle
1 bedroom, premium bedding, down duvets, Tempur-Pedic beds
Exterior
Front of property
1 bedroom, premium bedding, down duvets, Tempur-Pedic beds

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Spa
  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Free WiFi

Explore the area

View in a map
Sender San Francisco, Baños de Agua Santa, Tungurahua, 180250
  • Place, Church of the Virgin of the Holy Water
    ‪3 min drive‬
  • Place, Banos Central Market
    ‪3 min drive‬
  • Place, Sebastian Acosta Park
    ‪3 min drive‬

Room options

View all photos for Luxury Suite, Mountain View

1 bedroom, premium bedding, down duvets, Tempur-Pedic beds

Luxury Suite, Mountain View

  • 38 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Suite

1 bedroom, premium bedding, down duvets, Tempur-Pedic beds

Luxury Suite

  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Suite, Mountain View, Mountainside

1 bedroom, premium bedding, down duvets, Tempur-Pedic beds

Luxury Suite, Mountain View, Mountainside

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Suite, Mountain View, Mountainside

1 bedroom, premium bedding, down duvets, Tempur-Pedic beds

Luxury Suite, Mountain View, Mountainside

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed

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About this property

Deluxe Volcán

Suburban lodge with full-service spa and free breakfast
This lodge features a full-service spa, massage/treatment rooms and concierge services. Cooked-to-order breakfast is free. Other amenities include laundry facilities, a 24-hour front desk and a garden. Housekeeping is available on request.
Deluxe Volcán offers 4 accommodations with complimentary slippers and a hairdryer. Rooms open to patios. This individually decorated and furnished accommodation has separate dining areas. Tempur-Pedic beds feature down duvets and premium bedding. Televisions come with smart speakers.

Bathrooms include a separate bath and shower and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Refugio Spa Garden has 4 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, facials and body scrubs. The spa is equipped with a mud bath and a steam room. A variety of treatment therapies are provided, including Ayurvedic. The spa is open daily.
During your stay at Deluxe Volcán, you'll be close to "The Hands of God" Holy Water Baths. Free breakfast, a full-service spa and concierge services are available.
  • Free cooked-to-order breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Treat yourself to Ayurvedic treatments, deep-tissue massages or facials at Refugio Spa Garden
  • Services include babysitting, a concierge and luggage storage
  • Just a 5-minute drive from piQchur Mirador Photo Park and a few minutes from Church of the Virgin of the Holy Water
  • Dogs welcome for a fee
Deluxe Volcán offers its guests a full-service spa. Free breakfast is available daily. The luxury Deluxe Volcán also features spa services, a garden, and concierge services.

Smoking is allowed in designated areas at this 5-star Baños de Agua Santa lodge.

Guests are served a free cooked-to-order breakfast daily from 8:30 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps

Parking and transport

  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available daily 8:30 AM to 9:00 AM

Things to do

  • Full-service spa

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Proposal/romance packages

Outdoors

  • Garden
  • In the mountains

Full-service spa

  • 4 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Mud bath
  • Outdoor treatment areas
  • Spa open daily
  • Steam room

Accessibility

  • Hardwood flooring in room
  • No lift
  • Smooth flooring in room

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart speaker

Food and drink

  • Electric kettle
  • Separate dining area

More

  • Individual decor
  • Individual furnishings
  • Mobile key entry

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
Guests are recommended to download the property's Whatsapp mobile app before check-in

Access methods

Staffed front desk, lockbox

Pets

  • Pets: USD 15 per pet, per stay
  • Only dogs are allowed
  • Weight limit: 35 lb per pet
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for USD 50.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Whatsapp mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the lodge before arrival using the contact information on the booking confirmation.
  • Children may not be eligible for complimentary breakfast.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Deluxe Volcán Lodge
Deluxe Volcán Baños de Agua Santa
Deluxe Volcán Lodge Baños de Agua Santa

Reviews

Deluxe Volcán Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 37 out of 53 reviews
Rating 8 - Good. 11 out of 53 reviews
Rating 6 - Okay. 5 out of 53 reviews
Rating 4 - Poor. 0 out of 53 reviews
Rating 2 - Terrible. 0 out of 53 reviews

Reviews

6/10 Okay

Edwin

Stayed 3 nights in May 2025

8/10 Good

Christian

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The breakfast options were very limited. They give you 3 options to choose from but only one options is worth it.The bed was very spacious confortable
Stayed 1 night in Aug 2025

10/10 Excellent

Fernanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and experience
Stayed 1 night in Aug 2025

10/10 Excellent

Stefanie Kendra

Stayed 3 nights in May 2025

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful and clean.
Stayed 1 night in Apr 2025

8/10 Good

Christy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The water temperature in the rooms does not regulate well, extremely hot then will go to extremely cold. The area above the city is beautiful, breakfast was excellent, beds are comfortable. You need transportation to get into town.
Stayed 3 nights in Apr 2025

10/10 Excellent

srinivas, lithia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

BOLIVAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelent

Great place, Great view, excelent service
Stayed 1 night in Jan 2025

6/10 Okay

Canan

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Eduardo

Stayed 2 nights in Nov 2024

8/10 Good

ITALIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is secluded and peaceful with nice views from the city of Baños, the staff, therapeutic massage and breakfast are enough to make you feel on top of the world. I gave this place a 9 out of 10, for the only reason that if you have difficulty walking you must in advanced suggest to get a lower level room, and perhaps it will also give you a better city view. The transportation is simple and arranged ahead of time with the help from the receptionist at the office, with the taxi fee that is not included of course. This is a beautiful romantic and peaceful getaway , a place you must visit in your lifetime!

10/10 Excellent

Stevie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I stayed here a couple nights on the Baños portion of our Ecuador trip and were really impressed with the service and of course the amazing view! The manager is very helpful and always assisted us bringing things up and down the stairs. There was an assortment of things in the mini bar to purchase which was convenient. The bed is very comfortable and the blinds make it dark enough to sleep in after a night out on the town. The jet tub is wonderful, perfect place to relax and admire the view. Also, you are served homemade breakfast in a basket each morning - super cute. The only down sides are that the power will go out and if it’s after midnight they can’t run the compressors (which makes sense). Also, the hot water is inconsistent. However these inconveniences don’t take away from the overall experience. If I’m ever in Baños again I would certainly stay again. A beautiful and unique experience!
Stayed 2 nights in Nov 2024

8/10 Good

vijay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noise level during night was annoying. No closet. No place to put bags. No restaurant. View excellent. Nice location. Excellent service.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jo Lane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are just not enough stars to give Deluxe Volcan! The accommodations were amazing, the view breathtaking and the owner did triple the amount of work to ensure we were happy! We will be back!
Stayed 5 nights in Oct 2024

10/10 Excellent

Bianka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views!
Stayed 3 nights in May 2024

10/10 Excellent

Daniella

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A must stay in Banos! What you lose in convenience of location (not walkable to town) you gain in top notch service, modern and luxury finishings, magnificent views! Would stay here again and again!!!
Stayed 3 nights in Sep 2024

10/10 Excellent

Jesus

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Byron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view, confortable suite. Great for couples. Not good for small kids. If you want to enjoy city restaurants or nightlife, you must have a car and make sure whoever is driving doesn’t drink at all or the car might fall down the mountain on your way back to the hotel.
Stayed 2 nights in Aug 2024

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely experience, hotel has an amazing view. The staff were so friendly and welcoming, the rooms were clean and comfortable. I would definitely come back.
Stayed 1 night in May 2024

10/10 Excellent

Amparo

Liked: Cleanliness, staff & service, property conditions & facilities
Is a spectacular place to rest enjoy in family. A fantastic experience.
Stayed 1 night in May 2024

10/10 Excellent

Selvin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy lindo lugar para descansar una vista excelente el staff es excepcional lo recomiendo.
Stayed 1 night in May 2024

10/10 Excellent

James

Great service. great view.
Stayed 2 nights in Apr 2024

10/10 Excellent

Alexander

Stayed 1 night in Mar 2024

10/10 Excellent

Lisa

Stayed 1 night in Jan 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magical Experience

This place was magical. The views and the service was exceptional. Very modern and clean rooms. Only 5 mins and $5 taxi ride to town.
Stayed 2 nights in Jan 2024