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Chateau Hotel

3.0 star property

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Photo gallery for Chateau Hotel

Indoor pool, outdoor pool
A hotel reception area with a reception desk, coat hooks, and a staircase leading to another floor.
A restaurant with wooden furniture, a bar area, and a stone accent wall.
A restaurant with multiple tables, chairs, and a chandelier.
A large, multi-story building with a stone facade and a green roof.

Reviews

4.0 out of 10

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
23 Solun Street, Bansko, 2770
  • Place, Paisii Hilendarski Historical Center
    ‪12 min walk‬
  • Place, Bansko Ski Resort
    ‪13 min walk‬
  • Place, Bansko Gondola Lift
    ‪17 min walk‬

Room options

View all photos for Economy Double Room

A double bed with a wooden headboard, two framed pictures on the wall, and a window with curtains.

Economy Double Room

  • Park view
  • 26 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Double Room

A hotel room with a bed, a blue armchair, a wooden table, a television, and a small white ottoman.

Standard Double Room

  • 35 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Luxury Studio

A bedroom with a bed, a dresser, a television, and a desk with a chair.

Luxury Studio

  • 40 sq m
  • Sleeps 5
  • 1 Double Bed, 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

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About this property

Chateau Hotel

Jump on the free ski shuttle for a day on the slopes before returning to Chateau Hotel for a drink at the bar/lounge and comforts including an indoor pool and a full-service spa. Limited housekeeping is available.
Chateau Hotel offers 74 accommodations with minibars and complimentary slippers. Televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Bansko hotel provides complimentary wireless Internet access. Housekeeping is offered on a limited basis and an iron/ironing board can be requested.

An indoor pool, an outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna, a hot tub and a steam room.
During your stay at Chateau Hotel, you'll be within walking distance of Bansko Ski Resort. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy local cuisine while dining at Mehana
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Indulge with massages at the spa
  • Services include babysitting, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Within a 15-minute walk of Bansko Ski Resort and Museum of Otets Paisii Hilendarski
  • Free ski shuttle service
After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the hot tub. Getting to the slopes is a breeze with the hotel's complimentary ski shuttle. When the sun goes down, sip après-ski drinks in the hotel's bar.

There are 2 restaurants on site. Free breakfast is served daily. WiFi is free in public spaces. This ski hotel also offers ski storage, an indoor pool and an outdoor pool. Self parking is free.

This 3-star Bansko hotel is smoke free.

Guests are served a free buffet breakfast daily.
Mehana – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner.
On-site venue No. 2 – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Airport shuttle available
  • Free ski shuttle
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Mehana

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • Ski storage
  • Steam room

Family friendly

  • Babysitting
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (limited availability)
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden

Full-service spa

  • Hot tub
  • Massage
  • Sauna
  • Steam room

More

  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers

Entertainment

  • TV with cable channels

Food and drink

  • Electric kettle
  • Minibar
  • Refrigerator
  • Room service

More

  • Iron/ironing board on request

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 0.77 per person, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.

Property is also known as

Chateau Hotel Bansko
Chateau Bansko
Chateau Hotel Hotel
Chateau Hotel Bansko
Chateau Hotel Hotel Bansko

Chateau Hotel Reviews

Reviews

4.0
Rating 10 - Excellent. 0 out of 4 reviews
Rating 8 - Good. 1 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 1 out of 4 reviews
Rating 2 - Terrible. 2 out of 4 reviews

3.0/10

Cleanliness

4.0/10

Staff & service

3.6/10

Property conditions & facilities

Reviews

Verified

4/10 Poor

ana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad expirience

From the outside hotel looks like from fairy tale,but inside it s better avoid.Only positive is large room,but very cold,no mini bar,no frige,no slippers,no shampoo in bathroom(ask every day for shampoo).No cleaning with cleaner,there were empty bottle from other guest.Can t use pool and gym before 4pm,and wather in pool no heating.They have children s playroom but also very cold and castle is broken.For breakfast and dinner no enought food for all guests,coffe mashine without coffe,only water come s out.Very bad choise,I went home with cold.
Stayed 4 nights in Jan 2018
Verified

8/10 Good

Verified traveller

Liked: Staff & service
Staff happy to help anytime ....... Only 10 min walk to town and 15 to gondola
Stayed 7 nights in Feb 2018
Verified

2/10 Terrible

VASILIKI

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

αθλιο

Verified

2/10 Terrible

NIKOLAOS

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort