"Beautiful hotel, amazing amenitied. Spa is excellent with a great gym and yoga room. Service overall is not worth the price level. " More
21 Aug 2021 by GM
Dear Guest Many thanks for your review and valuable feedback. I am sorry to hear that your stay did not go as well as you expected. Sadly, we seem to have not been able to always deliver the kind of service we pride ourselves on and that you expected. We are working on our service issues and we trust we will be able to correct whatever wrong during the season. have a great summer and warmest regards Giuseppe Artolli General Manager
The property is closed between 14 November and 31 March.
COMO Castello Del Nero offers its guests a full-service spa, outdoor tennis courts, and a sauna. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi. A business centre and a meeting room are available. A seasonal outdoor pool, a fitness centre, and spa services are also featured at the luxury COMO Castello Del Nero. Free self parking is available. This 5-star Barberino Tavarnelle hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
COMO Castello Del Nero offers 50 accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets and premium bedding. 32-inch LCD televisions come with satellite channels and pay-per-view films. Bathrooms include dressing gowns, slippers, designer toiletries and bidets. This Barberino Tavarnelle hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include a hairdryer and free toiletries. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Guests are served a free buffet breakfast daily from 7:30 AM to 10:30 AM.
La Torre – This restaurant specialises in international cuisine and serves breakfast and dinner. 1-star Michelin rating. A children's menu is available. Reservations are required.
La Taverna – This restaurant specialises in Regional cuisine and serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.
Pavillion – This poolside restaurant specialises in Mediterranean cuisine and serves lunch and dinner. A children's menu is available. Open selected days.
Wine Cellar – On-site wine bar. Open daily.
24-hour room service is available.
Recreational amenities at the hotel include outdoor tennis courts, a sauna, a fitness centre and a seasonal outdoor pool.
The recreational activities listed below are available either on-site or nearby; fees may apply.
COMO Shambhala has massage/treatment rooms and couples treatment room(s). Services include hot stone massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna, a hot tub and a steam room.
The spa is open daily. Guests under 16 years old are not allowed in the spa.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards and cash.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
