4/10 Poor
thomas
10 Mar 2025
Liked: Cleanliness
Not wheelchair friendly
I was disappointed with our stay in Hotel Nouvel. Whilst it is well situated for visiting the downtown places in Barcelona, it is not disabled friendly. It says on the Hotel.com page under accessibility that there is a lift, so assumed it was ok. But the lift is extremely tight for a wheelchair and as it is situated directly next to the main desk, hazardous for a w/c user to get in and out.
The bathroom did not have any grab rails which is unsuitable for a disabled person and not conducive to normal patrons getting in and out of the slippery bath.
I believe the hotel making an entry under accessibility behoves them to clarify how poor its services for disabled visitors is.
thomas
Stayed 5 nights in Mar 2025