8/10 Hyvä
Ida
Matkusti ryhmän kanssa
9.11.2025
Hyvää: Siisteys ja huoneen mukavuus
Location is great. Our room was ok, but had bad smell coming from the bathroom in the beginning. They were able to fix that/ or the drain was just dry and using the shower helped. Staff weren’t focused on customer experience or satisfaction. I had very strange “cutlery battle” with staff. I asked to have some spoons to take with me to our room to make tea. We had water heater and tea and sugar but no spoons. I was told no, because customers tend to steal cutlery and therefore they have strict rules for that. In the end I got one spoon after the receptionist had called to the manager who accepted my humble wish for using a 0,10€ Ikea type of metal spoon in our room. We paid almost 200€ per night so obviously stealing some cutlery was our key concern when staying in a hotel in Barcelona.
Ida
Yöpyi 4 yötä marraskuussa 2025