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Novotel Basel City

4.0 star property

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Photo gallery for Novotel Basel City

Interior
Restaurant
Family Room, 1 Queen Bed with Sofa bed | Free minibar items, in-room safe, desk, laptop workspace
Restaurant
Interior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Grosspeterstrasse 12, Basel, BS, 4052
  • Place, Basel University
    ‪2 min walk‬
  • Place, Basel Art Museum
    ‪15 min walk‬
  • Place, Basel Zoo
    ‪17 min walk‬
  • Airport, Basel (BSL-EuroAirport)
    ‪10 min drive‬

Room options

View all photos for Twin Room, 2 Single Beds (Next)

Twin Room, 2 Single Beds (Next) | Free minibar items, in-room safe, desk, laptop workspace

Twin Room, 2 Single Beds (Next)

8.0 out of 10
Very good
(2 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Family Room, 1 Queen Bed with Sofa bed

Family Room, 1 Queen Bed with Sofa bed | Free minibar items, in-room safe, desk, laptop workspace

Family Room, 1 Queen Bed with Sofa bed

9.0 out of 10
Wonderful
(43 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed | Free minibar items, in-room safe, desk, laptop workspace

Executive Room, 1 Queen Bed

9.2 out of 10
Wonderful
(7 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

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About this property

Novotel Basel City

Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, 24-hour room service and conference space. Housekeeping is available on request.
Novotel Basel City offers 145 accommodations with minibars (stocked with some free items) and minibars. 42-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers and hairdryers.

This Basel hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Novotel Basel City. During your stay, you're just a quick walk from Basel University. Free WiFi in public areas, a restaurant and a gym are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, bicycles to rent and a playground
  • Steps from Basel University and 9 minutes on foot from BIS Tower
  • Pets welcome for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 2066 square feet (192 square metres) and includes conference space. A fitness centre, a library, and a terrace are also featured at the business-friendly Novotel Basel City. For a fee, parking is available.

This 4-star Basel hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10 AM.
Novotel Basel City has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (CHF 26 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10 AM for a fee: CHF 31 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Gym
  • Library
  • Playground
  • TV in common areas

Family friendly

  • Children's toys
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,066 square feet of conference space
  • 5 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2014
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Dryer
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CHF 20 per pet, per night

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 31 per person
  • Self-parking fee: CHF 26 per night
  • Pet fee: CHF 20 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Novotel Basel City
Novotel Hotel Basel City
Novotel Basel City Hotel
Novotel Basel City Hotel
Novotel Basel City Basel
Novotel Basel City Hotel Basel

Novotel Basel City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 442 out of 756 reviews
Rating 8 - Good. 243 out of 756 reviews
Rating 6 - Okay. 53 out of 756 reviews
Rating 4 - Poor. 11 out of 756 reviews
Rating 2 - Terrible. 7 out of 756 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Swapnil

Stayed 1 night in Jan 2026

8/10 Good

GABRIEL

Stayed 1 night in Jan 2026

8/10 Good

Heidi, Lynbrook

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. 11 min walking from the train station and 5 mins with the tran num 11. The city center is at 10 min in the tran 15, the stop is a just in the corner of the hotel. My only complain, the sofa bed was horrible, cool (leather) and small. Sugestión: pillow-top or extra duvet.
Stayed 3 nights in Dec 2025

10/10 Excellent

candace

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Excellent with great staff and location
Stayed 3 nights in Dec 2025

10/10 Excellent

Rafael

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything was ok, just the cleaning of the room that sometimes wasn't so good.
Stayed 4 nights in Dec 2025

10/10 Excellent

Polina

Stayed 1 night in Dec 2025

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff were brilliant, really helpful.
Stayed 1 night in Dec 2025

10/10 Excellent

Skyler

Stayed 3 nights in Dec 2025

10/10 Excellent

Carlos, CAYEY

Great location,
Stayed 1 night in Dec 2025

8/10 Good

ALEJANDRO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in top conditions. The only thing was the bed. Mattress needs to be replaced.
Stayed 1 night in Dec 2025

2/10 Terrible

Aloysius

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities
Indicated my daughter’s birthday during the stay but the hotel did not do anything.
Stayed 4 nights in Nov 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

6/10 Okay

Eleftherios

Stayed 2 nights in Oct 2025

10/10 Excellent

Hoi Kwan

Travelled with family
Liked: Cleanliness, staff & service, amenities
everything is prefect, the breakfast was really good, the staffs was nice
Stayed 1 night in Oct 2025

10/10 Excellent

Georgina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delicious dinner, hot breakfast not as good as the rest. Stylish modern hotel. Not near much but free Basel card to get tram in to town.
Stayed 1 night in Oct 2025

10/10 Excellent

Fuad

Stayed 1 night in Oct 2025

10/10 Excellent

Ralph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Free travel pass excellent
Stayed 2 nights in Sep 2025

8/10 Good

Kathy

Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent
Stayed 3 nights in Aug 2025

8/10 Good

Glenn, Edmonton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far the best hotel we stayed at in Europe. After this we would like aim for this Novotel Chain. They facility and Breakfast were good and well balanced. A reasonable bar in the lobby as well. They offered free Tram tickets to down town as they said not very vehicle friendly. We had to leave following day so did not try them.
Stayed 1 night in Aug 2025

10/10 Excellent

Katie

Stayed 1 night in Aug 2025

10/10 Excellent

Afshin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The washroom basin was not draining well. The sofa bed was not comfortable.
Stayed 2 nights in Aug 2025

10/10 Excellent

Sadaf

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were comfortable, the only issue i would say is the additional bed for child was a ver small sofa. Not one that opens into a bed, just a sofa with bedding. If this had been clearer when booking i would have booked a bigger room. Other than that everything was good
Stayed 5 nights in Aug 2025

8/10 Good

Lynnemarie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying here for Women’s Euros & there was a great atmosphere & buzz around the hotel & Basel in general. The staff were very friendly and helpful. Facilities were great, room was lovely & large with the added bonus of a bath. Breakfast had everything you could expect. The fridge in the room was also welcomed to store my insulin in. Overall a great stay.
Stayed 3 nights in Jul 2025

10/10 Excellent

Paulo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel,las habitaciones estaban reciéntenlo renovada y en perfectas condiciones, buena ubicación para ir al centro o al aeropuerto. Lo recomiendo ampliamente.
Stayed 1 night in Aug 2025

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