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Holiday Inn Basingstoke by IHG

4.0 star property

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Photo gallery for Holiday Inn Basingstoke by IHG

Breakfast, lunch, dinner served; British cuisine
Breakfast, lunch, dinner served; British cuisine
Exterior
Exterior
Standard Room, 2 Single Beds | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Air conditioning
  • Room service
  • 24/7 front desk

Explore the area

Map
Grove Road, Basingstoke, England, RG21 3EE
  • Festival Place
    ‪2 min drive‬
  • The Anvil
    ‪2 min drive‬
  • Milestones Museum
    ‪3 min drive‬
  • London (LHR-Heathrow)
    ‪45 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, Multiple Beds (1 Queen Bed & 2 Twin Beds)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Family Room, Multiple Beds (1 Queen Bed & 2 Twin Beds)

  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Standard Room

Standard Room | Room amenity

Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Queen Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 Queen Bed

9.2 out of 10
Wonderful
(9 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, Multiple Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Queen Bed and 2 Double Sofa Beds

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About this property

Holiday Inn Basingstoke by IHG

Suburban hotel with 24-hour front desk and restaurant
This smoke-free hotel features a restaurant, a bar/lounge and a conference centre. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, 24-hour room service and a business centre are on-site.
Holiday Inn Basingstoke by IHG offers 86 air-conditioned accommodations with a safe and a hairdryer. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Basingstoke hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Basingstoke by IHG. During your stay, you'll be within walking distance of Festival Place. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy British cuisine while dining at Open Lobby
  • English breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Just a 3-minute drive from The Anvil and a few minutes from Basingstoke Leisure Park
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 807 square feet (75 square metres) and includes a conference centre. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Basingstoke by IHG. Self parking is free.

This 4-star Basingstoke hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:30 AM to 10:30 AM.
Open Lobby – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner. Reservations are required.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Open Lobby

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (807 square foot of space)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1970
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • 24-hour room service
  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 16.95 per person
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - GB 207421736
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses wind, solar and geothermal energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Basingstoke Holiday Inn
Holiday Inn Basingstoke
Holiday Inn Hotel Basingstoke
Holiday Inn Basingstoke Hampshire
Holiday Inn Basingstoke Hotel Basingstoke
Holiday Inn Basingstoke Hotel
Holiday Inn Basingstoke
Basingstoke By Ihg Basingstoke
Holiday Inn Basingstoke by IHG Hotel
Holiday Inn Basingstoke an IHG Hotel
Holiday Inn Basingstoke by IHG Basingstoke
Holiday Inn Basingstoke by IHG Hotel Basingstoke

Holiday Inn Basingstoke by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 228 out of 540 reviews
Rating 8 - Good. 186 out of 540 reviews
Rating 6 - Okay. 75 out of 540 reviews
Rating 4 - Poor. 31 out of 540 reviews
Rating 2 - Terrible. 20 out of 540 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kaysha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Elizabeth

Stayed 2 nights in Mar 2025

8/10 Good

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would stay again, very friendly staff.
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Not going back, heating not working, no hot water

Room was cold - no heating - unit had a spanner - needed servicing. Restaurant closed, but bar fish and chips were lovely. No hot water in the room - very unhappy about this. Breakfast was luke warm not hot. Expected better for the price from a Holiday Inn.
Stayed 1 night in Mar 2025

8/10 Good

Lance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Christopher

Business traveller
Liked: Amenities
Always consistently good, staff always pleasant helpful and friendly.
Stayed 2 nights in Mar 2025

2/10 Terrible

Adam

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible overpriced decaying relic

A terrible decaying relic that should probably be pulled down. Greeted by parking eye if you get fined for pushing the wrong button (tough) Then proceeding through automatic doors trying to rattle themselves off the hinges. No investment this century. Beds are ridiculously uncomfortable, Just about every surface is heavily stained, Lights make no sense, hugely overpriced at a push 2 star hotel. Would avoid at all costs. 2 star property with 4 star price tag, much better available for alot less nearby.
Stayed 1 night in Mar 2025

10/10 Excellent

Chien-Chung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay.
Stayed 1 night in Feb 2025

10/10 Excellent

Alex

Stayed 1 night in Feb 2025

10/10 Excellent

Pam

Liked: Cleanliness, property conditions & facilities, room comfort

Visiting friends

The hotel was in a great place for us as we were visiting friends. The room was clean and everything was good for my disabled husband. We had breakfast both morning and the food was good even offering to cook fried or poached eggs fresh. Sumira was the waitress and she was very attentive and friendly. Kate was in reception when we checked out and she also was very friendly and helpful. All in all a good experience will be returning.
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Very good. Excellent access to food and drinks
Stayed 1 night in Feb 2025

8/10 Good

Gillian

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is now our third visit to this hotel and it is our go-to hotel in Basingstoke. You cannot ask for more helpful, kindly and welcoming staff. They always go the extra mile. Professional, pro-active, engaged with our needs. Great location on the outer ring road, conveniently located for snacking outlets (M & S food, Asda) offering great picnic food. Rooms are clean, well-lit and well designed. Good sound insulation between rooms, excellent sound insulation from the outside, so zero traffic noise. Offsite fitness facilities, pleasant restaurant and upstairs lounge. Great breakfasts. I enjoyed an excellent grilled salmon and salad, my husband had a great steak. Thank you everyone for being so kind and helpful again.
Stayed 4 nights in Jan 2025

2/10 Terrible

Rami

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room was cold; the heater didn't work, and they tried moving us to 2 other rooms, with the same results, and dirtier rooms that smelled like mold
Stayed 1 night in Jan 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the exterior was a bit dated, the interior was clean and well maintained. Easy parking.Staff were welcoming. Room fresh and pleasant. Breakfast enjoyable. Only downside- noisy neighbours at 6am Saturday.
Stayed 1 night in Jan 2025

2/10 Terrible

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

OUTDATED AND COLD

Room did not have heating, one small portable heater available that did not heat up the room. Bathroom was freezing even with the towel heater on. Hot water took about 5 minutes to start. Not a great experience. Hotel was clean and tidy though and staff were friendly.
Stayed 1 night in Jan 2025

6/10 Okay

Christine

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Do Not Stay here in the winter!

We arrived on a very cold day, quite cold from travelling. The hotel was not that warm in the reception or bar area. No heating was on in our room, and it took a long time to start to warm up. it was a guaranteed booking, and even if we had not turned up we would have paid. Since it was one of the coldest days ( so far) of the winter, someone could have put the heating on. The bathroom was a disaster - only a small towel rail to heat it, and 3 outside walls plus an outside vented extractor. Totally impossible to bath, or shower as very cold. We made a complaint and are awaiting a result. no doubt for most nights it would have been acceptable, but with ice everywhere, a bit more thought would have made things so much better. Food in the evening pretty dire - tinned soup and a roll with no butter - really for £6? I will not stay in Holiday Inns again, although my past experiences have all been good ,
Stayed 1 night in Jan 2025

10/10 Excellent

James

Liked: Cleanliness, property conditions & facilities, room comfort

Excellent all round.

Rated all as excellent. You can trust Basingstoke Holiday Inn. It was an excellent room with nice lighting ambience. Breakfast (full English), you guessed it - excellent. James Hubbuck.
Stayed 1 night in Dec 2024

8/10 Good

Denise

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable beds and nice breakfast
Stayed 1 night in Dec 2024

8/10 Good

Tracey

Liked: Cleanliness, staff & service
Disliked: Room comfort

Good priced hotel

Nice hotel, friendly staff. Noise from room above and doors slamming. Will stay again, but bring my own pillow. Pillows are lumpy.
Stayed 1 night in Dec 2024

8/10 Good

Wendy

Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, amenities
Great staff who are very friendly helpful and guest oriented. The rooms are clean, comfy bed, good food options but could do with some improvements to the structure.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good nights sleep.

Clean, good size comfortable room with easy parking.
Stayed 1 night in Nov 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, room comfort

Holiday Inn Basingstoke

an older IHG hotel, reception, bar and restaurant area were clean and modern. The room was tired and in need of updating
Stayed 1 night in Nov 2024

8/10 Good

Albert

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2024