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Wyndham Panbil Batam

5.0 star property
VIP Access

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Photo gallery for Wyndham Panbil Batam

Outdoor pool
2 bars/lounges, poolside bar
Lobby sitting area
Lobby
Premium bedding, Select Comfort beds, free minibar, in-room safe

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Jl Ahmad Yani, Batam, Batam Island, 29433
  • Place, Eska Wellness Spa
    ‪1 min walk‬
  • Place, Panbil Nature Reserve
    ‪13 min walk‬
  • Place, Kepri Mall
    ‪5 min drive‬
  • Airport, Batam Batu Besar (BTH-Hang Nadim)
    ‪26 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking (Garden)

Premium bedding, Select Comfort beds, free minibar, in-room safe

Deluxe Room, 1 Queen Bed, Non Smoking (Garden)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Smoking (Garden)

Premium bedding, Select Comfort beds, free minibar, in-room safe

Deluxe Room, 1 Queen Bed, Smoking (Garden)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking (Lake)

Premium bedding, Select Comfort beds, free minibar, in-room safe

Deluxe Room, 1 Queen Bed, Non Smoking (Lake)

  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Smoking (Lake)

Premium bedding, Select Comfort beds, free minibar, in-room safe

Deluxe Room, 1 Queen Bed, Smoking (Lake)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Single Beds, Non Smoking (Garden)

Premium bedding, Select Comfort beds, free minibar, in-room safe

Deluxe Room, 2 Single Beds, Non Smoking (Garden)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds, Smoking (Garden)

Premium bedding, Select Comfort beds, free minibar, in-room safe

Deluxe Room, 2 Single Beds, Smoking (Garden)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds, Non Smoking (Lake)

Premium bedding, Select Comfort beds, free minibar, in-room safe

Deluxe Room, 2 Single Beds, Non Smoking (Lake)

  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds, Smoking (Lake)

Premium bedding, Select Comfort beds, free minibar, in-room safe

Deluxe Room, 2 Single Beds, Smoking (Lake)

  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Grand Suite, 1 King Bed, Non Smoking (Lake)

Grand Suite, 1 King Bed, Non Smoking (Lake) | Premium bedding, Select Comfort beds, free minibar, in-room safe

Grand Suite, 1 King Bed, Non Smoking (Lake)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed, Non Smoking (Garden)

Grand Suite, 1 King Bed, Non Smoking (Garden) | Premium bedding, Select Comfort beds, free minibar, in-room safe

Grand Suite, 1 King Bed, Non Smoking (Garden)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, Multiple Beds, Non Smoking

Presidential Suite, Multiple Beds, Non Smoking | Premium bedding, Select Comfort beds, free minibar, in-room safe

Presidential Suite, Multiple Beds, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Minister)

Premium bedding, Select Comfort beds, free minibar, in-room safe

Suite, 1 King Bed, Non Smoking (Minister)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Smoking (Garden)

Premium bedding, Select Comfort beds, free minibar, in-room safe

Executive Room, 1 King Bed, Smoking (Garden)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking (Garden)

Premium bedding, Select Comfort beds, free minibar, in-room safe

Executive Room, 1 King Bed, Non Smoking (Garden)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Smoking (Lake)

Premium bedding, Select Comfort beds, free minibar, in-room safe

Executive Room, 1 King Bed, Smoking (Lake)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking (Lake)

Premium bedding, Select Comfort beds, free minibar, in-room safe

Executive Room, 1 King Bed, Non Smoking (Lake)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

Wyndham Panbil Batam

This smoke-free hotel features a full-service spa, an outdoor pool and a restaurant. Free WiFi in public areas, free self parking and a free shopping centre shuttle are also provided. Other amenities include 2 bars/lounges, a fitness centre and a poolside bar. Change of towels is available on request
Wyndham Panbil Batam offers 232 air-conditioned accommodations with free minibar items and a safe. Select Comfort beds feature premium bedding. A pillow menu is available. LED televisions come with cable channels. Bathrooms include baths or showers, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has couples treatment room(s). Services include facials, body wraps, body scrubs and body treatments.
During your stay at Wyndham Panbil Batam, you're just a quick walk from Eska Wellness Spa. Features include free WiFi in public areas, free self-parking and a free ferry terminal shuttle.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar and 2 bars/lounges
  • Take a swim in the outdoor pool
  • Indulge with massages, facials or body scrubs at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Eska Wellness Spa and a 2-minute drive from Panbil Nature Reserve
  • Free ferry terminal and shopping centre shuttle service
Wyndham Panbil Batam offers its guests a full-service spa, an outdoor pool, and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. A children's pool, a fitness centre, and a rooftop terrace are also featured at the luxury Wyndham Panbil Batam. Free self parking is available.

This 5-star Batam hotel is smoke free.

Oasis – On-site restaurant.
La Bella Vita – This diner serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Kayu Manis Lounge and Bar – This bar only serves light fare. Open daily.
Andaliman Coffee Shop – This coffee shop serves breakfast, lunch, dinner and light fare. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free ferry terminal shuttle
  • Free shopping centre shuttle
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Andaliman Coffee Shop
  • Kayu Manis Lounge and Bar
  • La Bella Vita
  • Oasis

Things to do

  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting
  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • In a nature reserve
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 1 building
  • 9 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2016
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Smoke-free property

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for IDR 450000.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: IDR 450000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Wyndham Panbil Batam offers transfers from the ferry terminal. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Wyndham Panbil Batam Hotel
Wyndham Panbil Batam Batam
Best Western Premier Panbil
Wyndham Panbil Batam Hotel Batam

Wyndham Panbil Batam Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 173 out of 313 reviews
Rating 8 - Good. 102 out of 313 reviews
Rating 6 - Okay. 27 out of 313 reviews
Rating 4 - Poor. 7 out of 313 reviews
Rating 2 - Terrible. 4 out of 313 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Hemanth Kumar

Liked: Cleanliness, amenities, property conditions & facilities
Clean and great service
Stayed 2 nights in Dec 2025

10/10 Excellent

Yen Ping

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Drinking water in the room, spacious room, excellent service
Stayed 1 night in Dec 2025

10/10 Excellent

Wayne

Stayed 1 night in Oct 2025

10/10 Excellent

Salimah

Stayed 2 nights in Nov 2025

10/10 Excellent

YUKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, the lake view from my room was pretty nice, the restaurants' staff were very friendly and attentive, the overall atmosphere was good and the hotel was not overly crowded. Great that there is an Eska spa in the hotel as well. However, there was this female frontdesk staff who was a little rude - on one of the days, I went down to the frontdesk to ask her about what the complimentary coupon for the lobby bar entails. The next morning I called the reception to check if the mini bar was complimentary, apparantly that same female staff was on duty, and she must have heard it wrongly the first day and thought I was asking about the mini bar again, so she told me in a very sassy tone that she "ALREADY TOLD ME" that it was complimentary. I went on to explain that on the previous day, I was actually asking about the lobby bar, not the mini bar in the room, but she continued to argue with me. I felt that even if there wasn't a miscomm, she should have been more patient if a guest were to ask the same question. However, in my case it was two different qns. She should keep that attitude and tonality in check, and probably be retrained. If the frontdesk struggles to answer questions from guests, I suggest that the hotel should put small notes in the room to indicate such things, or have the frontdesk staff inform us upon arrival. Details like pool operating hours and mini-bar were left out etc.
Stayed 3 nights in Jul 2025

8/10 Good

Mofusand

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good stay
Stayed 2 nights in Jul 2025

10/10 Excellent

Haiyan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, spacious, well renovated, many lighting in the room for different areas, hotel provided ample drinking water and complimentary minibar drinks, friendly front desk. Breakfast was a bit confusing for new guests, long and confusing waiting for services like juice and egg station, they lack clear signage about how to order juice and egg from staff who lack English conversation skills. Location was a bit far from many popular areas. It stated that there was a medical center within the hotel but it was closed when my family was sick and needed to access medical help. The room was locked and the front desk said it would be closed for the whole day. We did not use the service but the hotel offers free shuttle to and from the ferry, that is helpful.
Stayed 1 night in May 2025

10/10 Excellent

Jayaraj

Stayed 1 night in Apr 2025

10/10 Excellent

Duanmu

Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Speechless

1. I mailed them in your app twice. They did not reply. It was indeed stressful for me! 2. They should refine their write up and say that they will pick you up from the Mega Mall which is just beside the Batam Center Ferry. 3. When they sent me back to the ferry terminal for my return trip home, they made a detour to another mall. This caused me to be very late for my ferry and I almost missed it! This stop was not informed to me before hand. Else I would have factored it into my time. 4. This hotel is not near any major mall. Overall, this has to do with their culture.
Stayed 1 night in Feb 2025

8/10 Good

Kian Wee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

YI SHIH

Stayed 3 nights in Dec 2024

8/10 Good

Annadine

Stayed 3 nights in Dec 2024

10/10 Excellent

Hock Beng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the tranquil environment. Peace and quiet. Beautiful scenery of lake just looking out of my room window. The restaurants are excelent both in service and quality of food. The br3akfast was excellent. First time I experienced Teppanyaki Steak cooked in front of me for breakfast in hotel. Highly recommended. Will come again.
Stayed 1 night in Nov 2024

10/10 Excellent

Kharisman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay

Always a great stay in Wyndham Panbil, whose name was Best Western. My family always stay in the hotel for few days every year. The lake view from hotel room or swimming pool offer a great view which makes it suitable place for healing. Top recommendation.
Stayed 3 nights in Sep 2024

10/10 Excellent

NANA

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 2 nights in Aug 2024

4/10 Poor

AMBERLYNN

Travelled with family
Disliked: Property conditions & facilities, room comfort

Good vibes but not value for money

Book for a 2 Queen bed for 3 adults. According to hotel, they do not hv 2 Queen bed size options. Two adults had to squeeze onto one twin or superior single bed. Toiletries only cater for two, need to request.
Stayed 2 nights in Aug 2024

10/10 Excellent

Prince

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth it

It was a great stay, had the comfiest sleep. Definitely coming back again.
Stayed 2 nights in Aug 2024

10/10 Excellent

chia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful scenery
Stayed 1 night in Jun 2024

10/10 Excellent

H R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Hotel was perfect from the time I checked in. This is my 2nd time I am staying in this great hotel
Stayed 1 night in Jun 2024

10/10 Excellent

Kok Seng

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Nadesh

Travelled with group
Rooms were well kept and clean
Stayed 2 nights in Jun 2024

10/10 Excellent

Joan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the tranquility of the vicinity. It was relaxing. I love that it is near to the nature reserve too. The hotel provides shuttle services to the popular malls as well as the nature reserve.
Stayed 1 night in May 2024

6/10 Okay

Jennifer Michelle

Travelled with family
Disliked: Cleanliness, staff & service
Doesnt feel like a 5star hotel. The facilities are not properly maintained. A good hotel just to sleep. The bed is good
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024