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Francis Hotel Bath

4.0 star property

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Photo gallery for Francis Hotel Bath

Breakfast, lunch, dinner served; British cuisine
Creator video
Terrace/patio
Superior Double Room, 1 King Bed, Ensuite | Egyptian cotton sheets, free minibar, in-room safe
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Bar
  • Room service
  • 24/7 front desk

Explore the area

View in a map
Queen Square, Bath, England, BA1 2HH
  • Place, Roman Baths
    ‪5 min walk‬
  • Place, Bath Abbey
    ‪5 min walk‬
  • Place, Royal Crescent
    ‪6 min walk‬
  • Airport, Bristol (BRS-Bristol Intl.)
    ‪36 min drive‬

Room options

View all photos for Classic Double Room, 1 Double Bed, Ensuite

Classic Double Room, 1 Double Bed, Ensuite | Egyptian cotton sheets, free minibar, in-room safe

Classic Double Room, 1 Double Bed, Ensuite

9.6 out of 10
Exceptional
(29 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, Ensuite, City View

Deluxe Room, 1 King Bed, Ensuite, City View | Egyptian cotton sheets, free minibar, in-room safe

Deluxe Room, 1 King Bed, Ensuite, City View

9.8 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 1 King Bed, Ensuite

Superior Double Room, 1 King Bed, Ensuite | Egyptian cotton sheets, free minibar, in-room safe

Superior Double Room, 1 King Bed, Ensuite

9.6 out of 10
Exceptional
(23 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed with Sofa bed, Ensuite

Family Room, 1 King Bed with Sofa bed, Ensuite | Egyptian cotton sheets, free minibar, in-room safe

Family Room, 1 King Bed with Sofa bed, Ensuite

9.0 out of 10
Wonderful
(10 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

About this property

Francis Hotel Bath

Luxury hotel with 24-hour front desk and restaurant
A restaurant, a bar/lounge and coffee/tea in a common area are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 24-hour room service, concierge services and dry cleaning.
Francis Hotel Bath offers 98 accommodations with free minibar items and a safe. This individually decorated accommodation includes desks. Beds feature Egyptian cotton sheets. 21-inch Smart televisions come with digital channels.

Bathrooms include a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers. This Bath hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us they can't get enough of Francis Hotel Bath's great location. During your stay, you're just a quick walk from Thermae Bath Spa. Free WiFi in public areas, a restaurant and a bar are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy British cuisine while dining at Emberwood
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the central location and the helpful staff
  • Steps from Jane Austen Centre and 5 minutes on foot from Pulteney Bridge
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, tour/ticket assistance, and a garden are also featured at the luxury Francis Hotel Bath.

This 4-star Bath hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.
Emberwood – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of Historic Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (GBP 21.80 per day)

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: GBP 20 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Emberwood

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways (91 centimetre high)
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (140 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Built in 1728
  • Comprehensive food waste policy
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 21-inch smart TV with digital channels
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 50
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 25.0 per stay.
  • Cots (infant beds) are available for GBP 1.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 20.00 per person
  • Off site parking fee: GBP 21.80 per day (0.5 mi away; open 24 hours)
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 50 (subject to availability)
  • Late check-out fee: GBP 50 (subject to availability)
  • Crib (infant bed) fee: GBP 1.0 per stay
  • Rollaway bed fee: GBP 25.0 per stay
  • Service fee: 5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Francis Bath MGallery Collection
Francis Hotel
Francis Hotel Bath MGallery Sofitel
Francis Hotel MGallery Collection
Francis MGallery Collection
Hotel Francis
Accor Francis Bath
Francis Hotel MGallery Sofitel
Francis Hotel Bath
Francis Bath MGallery Sofitel
Francis MGallery Sofitel

Francis Hotel Bath Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 635 out of 1004 reviews
Rating 8 - Good. 262 out of 1004 reviews
Rating 6 - Okay. 69 out of 1004 reviews
Rating 4 - Poor. 24 out of 1004 reviews
Rating 2 - Terrible. 14 out of 1004 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Cathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

This hotel is in the perfect location to explore Bath. The staff are incredibly helpful and polite and we loved our stay here as a family. The hotel is currently undergoing renovations, but this did not impact on our stay at all. The bar area is really welcoming and breakfast was delicious. Great stay
Stayed 2 nights in Aug 2025

10/10 Excellent

Cath

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding ********

This was our second visit and the refurbishment is coming lovely the rooms are amazing, service and everything should be 10 stars not 5 it was the best trip every little detail was perfect and in the beautiful city of bath what more can you want and can’t wait for the spa section of the hotel to be finished
Stayed 4 nights in Aug 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Fabia

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

kathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful little boutique hotel! Renovations are still ongoing but has no impact on the stay. Alex, the greeter, was full of valuable information including history and restaurant recs. Would absolutely stay here again!
Stayed 2 nights in Jul 2025

6/10 Okay

David

Liked: Staff & service
Disliked: Property conditions & facilities
Disappointed
Stayed 2 nights in Jul 2025

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will be back!!

We just adored our stay here. We had a lovely new room. Our room was lovely, and the breakfast tasty. Staff were so helpful. I’m smitten with Bath and will return to the Francis. You can not beat this location.
Stayed 3 nights in Jul 2025

10/10 Excellent

MARTHA

Liked: Cleanliness, property conditions & facilities
Very nice, clean and convenient. The staff is very friendly.
Stayed 2 nights in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bath Time

Nice and central in Bath comfortable room great bed staff super on to it and friendly
Stayed 2 nights in Jul 2025

10/10 Excellent

Arianna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel! Very easy check-in despite some miscommunication between their system and Expedia, and lovely room. Would definitely stay again.
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service
We’ve stayed here several times.p and always been very happy. Our room was recently updated and was very good, the building work was ongoing, but didn’t disturb us. It did mean the small car park was closed, but public parking is within a few minutes walk.
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2025

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Always a lovely stay at the Francis!
Stayed 1 night in Jun 2025

10/10 Excellent

Marjan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel, recently renovated
Stayed 1 night in Jun 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

Melanie

Travelled with family
Our newly renovated room was amazing, but it was super difficult to come and go. The construction workers lectured us about walking down the hallway to our room. We had to arrive and exit through the back alley way through a construction zone. We even had to carry out our luggage through the back alley way when we left. The construction workers would wake us up at 6:00 a.m. banging right outside our room. It was awful. I understand and appreciate remodeling, but I don’t want to pay to be in the middle of it!
Stayed 3 nights in Jun 2025

10/10 Excellent

Carlos

Great hotel!!
Stayed 2 nights in Jun 2025

8/10 Good

Leonora

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Francis Hotel Bath is currently undergoing some refurbishment so unfortunately there was no lift to the third floor. The hotel warned us of the on-going work before our arrival which was very much appreciated. The staff made us feel very welcome and I very much appreciated the facilities provided in the bedroom. It was a very comfortable and enjoyable stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Mr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

superb

It was my wife's 60th and not only did they give us a front bedroom as requested, but they upgraded us with a complimentary bottle of fizz. the reception was lovely and helpful. Thanks to all.
Stayed 1 night in Jun 2025

10/10 Excellent

Claire

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous hotel

Part of the hotel was under renovation, so we had to do a detour out of the building to our room, however the staff walked us to the room and it was lovely. Spacious, a radio was playing gently on arrival providing a great ambiance. Mini bar with soft drinks was complimentary. Location was perfect also.
Stayed 1 night in Jun 2025

2/10 Terrible

Lindsey

Stayed 1 night in Jun 2025