Unfortunately, this was by far the worst experience we’ve had at any accommodation.
Lack of communication: There was no prior notice or communication regarding the check-in procedure, especially if we were arriving after the regular check-in time. When we arrived around 3:00 PM, there was no one at the reception, and we had to make a call to get assistance.
Unclean facilities: The kettle provided in the room was extremely dirty, and we had to call again to request a replacement.
Hygiene and safety concerns: The toilet was infested with small cockroaches, which were both unsettling and unhygienic. Additionally, I noticed that the fire alarm in the room was covered with cling wrap. I am concerned about the safety implications of this.