7 May 2019 by Gefinor Rotana
Dear Valued Guest, Thank you for staying with us at Gefinor Rotana Hotel during your last visit to Beirut, and for sharing this superb rating with us. We are looking forward for your visit in the near future. Warm Regards, Gilbert Zeait General Manager
24 Apr 2018 by General Manager
Dear Guest, We are really happy that you reached out to us. Kindly provide us with further details about what happened during your stay at Gefinor Rotana to improve our services and reach your expectations. We hope to see you again very soon. With Kind Regards, Joseph Coubat General Manager
3 Feb 2017 by GM
Dear Guest, Thank you very much for staying at the Gefinor Rotana .First of all, please accept my apologies for the inconveniences that we may have caused. I have noted all your comments. We value our customers and ask you to please feel free to continue to provide feedback about our services, I am very pleased to know that you were satisfied with the overall stay. Thank you once again for taking the time to write and we look forward to welcoming you back in Gefinor Rotana Beirut in the near future. With Kind Regards, General Manager Joseph Coubat
Gefinor Rotana offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include 10 meeting rooms and coworking spaces. Event space at this hotel measures 19806 square feet (1840 square metres) and includes conference space. A fitness centre, a rooftop terrace, and multilingual staff are also featured at the luxury Gefinor Rotana. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 5-star Beirut hotel.
Available in all rooms: Free WiFi
Available in some public areas: WiFi (surcharge)
Self parking (surcharge) , Valet parking (surcharge) , Parking (limited spaces)
Gefinor Rotana offers 163 air-conditioned accommodations with minibars and a safe. 49-inch flat-screen televisions come with satellite channels. Bathrooms include a shower, dressing gowns, slippers and bidets. This Beirut hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:30 AM.
Olive Garden – Overlooking the garden, this buffet restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available. Happy hour is offered.
Moodz – On-site lobby lounge. Happy hour is offered. Open daily.
Aquarius Pool Bar – On-site bar. Happy hour is offered. Open daily.
24-hour room service is available.
Recreational amenities at the hotel include an outdoor pool, a sauna and a fitness centre.
Children aged under 11 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision. Guests aged under 14 years old are not allowed in the swimming pool, fitness facility or hot tub.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.
The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in, please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.
Gefinor Rotana offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve rollaway/extra beds, on-site parking and access to the heated pool
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Parties and events are allowed on site
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve rollaway/extra beds, on-site parking and access to the heated pool. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Parties and events are allowed on site. This property uses eco-friendly cleaning products. Long-term renters welcome.
For guests' safety, the property includes a smoke detector and window guards in all accommodation.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.