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Crowne Plaza Belfast by IHG

4.0 star property

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Photo gallery for Crowne Plaza Belfast by IHG

Breakfast, lunch and dinner served
A brick building with a glass entrance and a sign reading "CROWNE PLAZA".
A gym with exercise equipment and a person using a stationary bike.
Bar (on property)
A modern, well-lit lounge area with comfortable seating, a marble table, and a ceiling with hanging crystal-like lights.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi

Explore the area

View in a map
117 Milltown Road, Shaw's Bridge, Belfast, Northern Ireland, BT8 7XP
  • Place, Lagan Valley
    ‪1 min walk‬
  • Place, Malone House
    ‪17 min walk‬
  • Place, Castle Ward
    ‪3 min drive‬
  • Airport, Belfast (BFS-Belfast Intl.)
    ‪33 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

A hotel room with a desk, a chair, a lamp, a mirror, and curtains.

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(20 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible

A hotel room with a bed, a bedside table with a phone and remote control, a wall-mounted light, and a fire alarm panel.

Standard Room, 1 King Bed, Accessible

9.2 out of 10
Wonderful
(17 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Club lounge access

A hotel room with a large bed, two bedside tables with lamps, a chair, a small table, and a wall-mounted artwork.

Standard Room, 1 King Bed, Club lounge access

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room

A hotel room with a bed, a desk, a chair, a desk lamp, a trash can, and two framed pictures on the wall.

Standard Room

9.2 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds

A hotel room with two beds, a bedside table with a phone and remote control, and a wall-mounted light fixture.

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(20 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed with Sofa bed

A hotel room with a bed, a nightstand with a lamp, a phone, and a chair.

Standard Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(23 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

A modern hotel room with a sofa set, a coffee table, and a lamp.

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed (Additional Living Area)

A hotel room with a bed, a chair, a nightstand, a lamp, and a colorful abstract painting on the wall.

Junior Suite, 1 King Bed (Additional Living Area)

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Crowne Plaza Belfast by IHG

This hotel features an indoor pool, a restaurant and a health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna and a conference centre are on-site.
Crowne Plaza Belfast by IHG offers 153 air-conditioned accommodations with a safe and coffee/tea makers. Televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Crowne Plaza Belfast by IHG. During your stay, you'll be within walking distance of Malone House. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the clean guestrooms and the overall condition of the property
  • 5 minutes by car from Boucher Road Playing Fields and 5 minutes from Queen's University of Belfast
Crowne Plaza Belfast by IHG offers its guests an indoor pool, a health club, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. A terrace, an arcade/games room, and tour/ticket assistance are also featured at the business-friendly Crowne Plaza Belfast by IHG. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Belfast hotel.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.
The Green Room – This restaurant serves breakfast, lunch and dinner. A children's menu is available. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 18.50 for adults and GBP 9.25 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Green Room

Things to do

  • Arcade/game room
  • Fitness classes
  • Health club
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • In a regional park
  • Terrace

Spa

  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 15.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 18.50 for adults and from GBP 9.25 for children
  • Late check-out fee: GBP 15.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

This property has received its official star rating from Tourism NI.

Property is also known as

Ramada Hotel Belfast Plaza
Crowne Plaza Belfast Hotel
Belfast Ramada
Ramada Belfast
Ramada Plaza, Belfast Hotel Belfast
Ramada Plaza Belfast Hotel
Crowne Plaza Belfast
Crowne Plaza Belfast by IHG Hotel
Crowne Plaza Belfast an IHG Hotel
Crowne Plaza Belfast by IHG Belfast
Crowne Plaza Belfast by IHG Hotel Belfast

Crowne Plaza Belfast by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 620 out of 1003 reviews
Rating 8 - Good. 260 out of 1003 reviews
Rating 6 - Okay. 72 out of 1003 reviews
Rating 4 - Poor. 29 out of 1003 reviews
Rating 2 - Terrible. 22 out of 1003 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Mollie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was fab, lovely hotel and friendly staff
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff were so friendly. The restaurant has a lovely menu and was quick to serve even though it was very busy
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfortable rooms lovely food in the restaurant
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel to stay in. The facilities including the swimming pool are not up to the standard of the hotel but still nice enough.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everybody was very friendly and the whole hotel was lovely. The food was delicious.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

DYANNE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is Great!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Christina

Liked: Cleanliness, amenities, property conditions & facilities
Quick check in , Room spotless , food delicious
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Enda

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel, fair price just outside Belfast. Clean rooms and has a swimming pool.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Caroline

Liked: Cleanliness, amenities, property conditions & facilities
Great staff lovely clean room and great amenities too couldn't fault anything. Food was lovely both in the restaurant and breakfast was great too.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

EMMA

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was great pool area staff were not nice or helpful bar and reception staff were lovey very helpful
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely relaxed vibe. Staff obviously working very but remained relaxed,friendly and efficient. Only slightly disappointed at no biscuits with room tea and coffee.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Emma

Room was perfect and staff were all
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was faultless we had a brilliant stay. Room was clean. Food excellent staff attentive would stay again
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Francis

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel. Welcoming staff, the restaurant offers good food at a reasonable price. Would definitely stay there again.
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Claire

Clean hotel
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Joanne Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Warm and welcoming staff, very comfortable and clean room, excellent swimming and fitness facilities.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Gavin

Liked: Cleanliness, amenities, property conditions & facilities
Super clean room ! Super friendly Staff ! & the FOOD well outstanding choice & quality ! Always look forward to the Breakfast here !
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Lorna

Liked: Cleanliness, staff & service, amenities
Staff amazing. Great experience.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

I would really recommend staying here the staff are excellent and the hotel is clean and well located.
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

Philip

A regular customer to these hotels, haven’t been back to Crowne Plaza in Belfast since COVID, and standards have changed since then! Breakfast was a bit chaotic and staff standing around chatting about personal stuff while guests were waiting! Food offerings not quite up to standard either! Only good thing are the staff, Naomi at reception and Joe at the bar!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Marita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and comfortable, the decor around the hotel was lovely. The staff were friendly and helpful.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Lynn

Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff and excellent comfortable stay
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Denise Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Requested more heat and a heater was brought to room
Stayed 8 nights in Mar 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here loads times never disappoints staff and hotel excellent 👌
Stayed 2 nights in Jul 2025