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The Merchant Hotel

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3 restaurants; breakfast, lunch, dinner and brunch served
Bar (on property)
Front of property – evening/night
Outdoor spa tub
A rooftop pool area with a hot tub, metal railings, and a view of a clock tower in the background.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
16 Skipper Street, Belfast, Northern Ireland, BT1 2DZ
  • Place, Victoria Square Shopping Centre
    ‪3 min walk‬
  • Place, Waterfront Hall
    ‪6 min walk‬
  • Place, Belfast City Hall
    ‪7 min walk‬
  • Airport, Belfast (BFS-Belfast Intl.)
    ‪30 min drive‬

Room options

View all photos for Deluxe Double Room

A hotel room with a large bed, a desk with a lamp, a chair, and a carpeted floor.

Deluxe Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double or Twin Room

A four-poster bed with floral bedspreads, a nightstand with a lamp, and a large mirror.

Deluxe Double or Twin Room

9.6 out of 10
Exceptional
(7 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

A luxurious bedroom with a four-poster bed, a sitting area with striped sofas, and a television.

Suite, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 45 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

The Merchant Hotel

3 restaurants, a full-service spa and a health club are available at this smoke-free hotel. Free full breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a sauna and a rooftop terrace are on-site.
The Merchant Hotel offers 63 accommodations with laptop-compatible safes and free newspapers. Each accommodation is individually furnished and decorated. Memory foam beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium digital channels. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and designer toiletries.

This Belfast hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a health club, a hot tub and a sauna.

Guests aged under 18 years old are not allowed in the health club, fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 5 treatment rooms. Services include hot stone massages, Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

During your stay at The Merchant Hotel, you're just a quick walk from The Hall of Friendship. Free breakfast, free WiFi in public areas and 3 restaurants are available.
  • Free full breakfast served daily
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Enjoy a bite to eat at one of the 3 restaurants
  • Valet parking and self-parking available for a fee
  • Treat yourself to massages, facials or body scrubs at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Belfast Customs House and 3 minutes on foot from Victoria Square Shopping Centre
The Merchant Hotel offers its guests a full-service spa, a health club, and a hot tub. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 1130 square feet (105 square metres) and includes conference space. A sauna, a rooftop terrace, and multilingual staff are also featured at the luxury The Merchant Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Victorian Belfast hotel is smoke free.

Guests are served a free full breakfast daily from 7:00 AM to 10:00 AM.
The Great Room – This fine-dining restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Berts Jazz Bar – This bistro specialises in French cuisine and serves brunch, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Cloth Ear Bar – This restaurant specialises in local cuisine and serves brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured parking on site (GBP 15 per day)
  • Covered valet parking on site (GBP 39 per day)
  • Limited on-site valet and self parking

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • 3 restaurants
  • A bar/lounge
  • Couples/private dining

Restaurants on site

  • Berts Jazz Bar
  • Cloth Ear Bar
  • The Great Room

Things to do

  • Evening entertainment
  • Full-service spa
  • Health club
  • Hot tub
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1,130 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Rooftop terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1860
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 100.00
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 9 February to 10 February:
  • One of the dining venues
  • Bar/Lounge
  • Business centre
  • Fitness facilities
  • Laundry facilities
  • Meeting facilities
  • Parking area
  • Sauna
  • Spa
  • Hot tub

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self-parking fee: GBP 15.00 per day
  • Valet parking fee: GBP 39.00 per day
  • Early check-in fee: GBP 100.00 (subject to availability)
  • Late check-out fee: GBP 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National rating

This property has received its official star rating from Tourism NI.

Property is also known as

Hotel Merchant
Merchant Belfast
Merchant Hotel
Merchant Hotel Belfast
The Merchant Hotel Hotel
The Merchant Hotel Belfast
The Merchant Hotel Hotel Belfast

The Merchant Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 385 out of 459 reviews
Rating 8 - Good. 51 out of 459 reviews
Rating 6 - Okay. 17 out of 459 reviews
Rating 4 - Poor. 3 out of 459 reviews
Rating 2 - Terrible. 3 out of 459 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

william

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Soup to nuts the Merchant was one of the best stays we’ve ever had! Staff were exemplary!
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities
Wonderful hotel on all levels
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Very attentive staff - very clean room and well taken care of (frequent tidy ups, turn down service etc) - lovely stay, we would definitely return.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities
Staff were lovely; room was perfecr
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Darisabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Friendly staff. Rooms were beautiful and comfortable.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Mary Kay

Liked: Cleanliness, staff & service, room comfort
Gorgeous place, historic and perfect location to walk everywhere
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, property conditions & facilities
Staff excellent, room beautiful
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful experience, highly recommended!!!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Jeevagan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely fabulous overnight stay ! Can highly recommend it - attention to detail and the service was fantastic. A true 5 star hotel
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities
Everything and everyone was amazing.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Very neat property..beautiful spacious rooms..great jazz bar..great location in Belfast
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful room
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

ABBY

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was professional, friendly and very accommodating
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, good location for walking
Stayed 2 nights in Oct 2022
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply outstanding and luxurious.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful hotel! Great staff who made us really welcome.
Stayed 1 night in Oct 2024
Verified

8/10 Good

Xiaojuan

Beautiful restaurant
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

Excellent stay
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing VIP EXPERIENCE!

It was an amazing hotel with exceptional services at every point of my stay.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful hotel, could not fault it
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional hotel.

Exceptional hotel. Excellent service and friendly staff.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Geraldine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed in the hotel for our daughter's wedding and the staff were very helpful and friendly making sure everything was perfect... and it was
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay. Nicest hotel weve stayed in. Thank you so much.
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property and excellent service. The staff were super friendly and helpful.