Skip to main content
Beginning of main content
3.7 out of 5
Good!
See all 13 ebookers Reviews

"Location of this hotel was perfect. The coffee was not really good ! " More

By a verified traveller on Mon 16 Sep 2019

Points Of Interest

View all on Map

Enter dates to see availability

Deluxe Double or Twin Room, Lake View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe Double Room Single Use

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Classic Double or Twin Room, Lake View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Classic Double Room Single Use

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Classic Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Double Room Single Use

Bed Count 1 Full Bed Maximum Occupancy 1 Max

SHG Hotel Villa Carlotta ratings based on 13 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for SHG Hotel Villa Carlotta

Everyone (5) Couples (5) Family (3)
4 out of 5
Location of this hotel was perfect. The coffee was not really good !

Posted by on 16 Sep 2019

Was this review helpful to you?
3 out of 5
The property is quite old and no parking spots for everybody ( but you can easily find some in the area)

Posted by on 29 Jul 2019

Was this review helpful to you?
4 out of 5
The rooms are old, smells strange on the floor, there is mold in the bath. It’s required to install a shower curtain in the bathroom. Breakfast was very poor. Positive things: the staff is helpful, we had a room with lake view and it was big, they presented us welcome drinks.

Posted by on 2 Apr 2019

Was this review helpful to you?
4 out of 5
Lors de notre arrivée, le personnel était agréable mais nous a moitié expliqué les instructions pour notre séjour : n’a pas mentionné l’heure et le lieu du petit déjeuner par exemple. L’hôtel a besoin d’une rénovation. Les chambres sont plus ou moins propres mais on y trouve des toiles d’araignée, une salle de bain mal entretenue et balcon avec murs et nappe sur la tables moisis. Le petit déjeuner était bon. En somme, cet hôtel ne mérite plus ses 4 étoiles. La vue en face du lac était la seule chose rattrapable. L’emplacement de l’hôtel était pratique, nous étions a quelques minutes en voiture de Stresa.

Posted by , from Sierre on 21 Sep 2020

Was this review helpful to you?
Comment from Hotel Management

6 Oct 2020 by STAFF SHG HOTEL VILLA CARLOTTA

MERCI

2 out of 5
Definitif kein vier Sterne Hotel! Uns wurde ein völlig herruntergekommenes und dreckiges Zimmer gegeben.

Posted by , from Zürich on 13 Aug 2020

Was this review helpful to you?
4 out of 5
Sijainti,henkilökunta oli erikoisen hyvä. Miinuksena heikko leipävalikoima ja tomaatien puuttuminen.

Posted by on 19 Sep 2019

Was this review helpful to you?
4 out of 5
Très bien placé, pas loin de Stresa. Une chambre propre, une piscine à l'extérieur . Tout parfait

Posted by on 26 Aug 2019

Was this review helpful to you?
4 out of 5
En ole pyytänyt aamiaisesta. Ei yhtään vihreä. Monipuolisuus puuttuu jos ollaan koko viikon syömässä samaa

Posted by , from Helsinki on 10 Jun 2019

Was this review helpful to you?
4 out of 5

Posted by on 31 May 2019

Was this review helpful to you?
5 out of 5
Tout était parfait à part le restaurant où il faudrait plus de choix mais excellente cuisine

Posted by on 6 May 2019

Was this review helpful to you?

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.