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Shilo Inn Suites Hotel - Bend

2.5 star property

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Lobby sitting area
Restaurant
Plasma TV
Front of property – evening/night
Indoor pool, seasonal outdoor pool, pool loungers

Reviews

5.6 out of 10

Popular amenities

  • Hot tub
  • 24/7 front desk
  • Laundry
  • Gym
  • Pet-friendly
  • Air conditioning

Explore the area

View in a map
3105 O.B. Riley Road, Bend, OR, 97701
  • Place, Bend River Promenade
    ‪1 min walk‬
  • Place, Deschutes River
    ‪2 min walk‬
  • Place, Central Bend
    ‪2 min drive‬
  • Airport, Redmond, OR (RDM-Robert's Field)
    ‪18 min drive‬

Room options

Deluxe Room, 1 King Bed, River View

  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Queen Bed, Kitchenette, Courtyard View

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Room, 2 Queen Beds, Courtyard Area

  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, River View

  • River view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Suite, 1 King Bed, Jetted Tub, River View

  • 1 bedroom
  • River view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, River View

  • River view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Queen Beds, River View

  • Sleeps 5
  • 2 Queen Beds

Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed, Kitchenette, River View

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Jetted Tub, River View

  • River view
  • Sleeps 3
  • 1 King Bed

Executive Room, 2 Queen Beds, Kitchenette, River View

  • River view
  • Sleeps 4
  • 2 Queen Beds

Executive Room, 1 Queen Bed, River View

  • River view
  • Sleeps 2
  • 1 Queen Bed

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Exterior
Red Lion Inn & Suites Deschutes River Bend
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.2 out of 5, Very good, 1,149 reviews
The price is €70
includes taxes & fees
2 Dec - 3 Dec
Red Lion Inn & Suites Deschutes River Bend

About this property

Shilo Inn Suites Hotel - Bend

Riverside hotel with 2 hot tubs and fitness centre
An indoor pool, a fitness centre and a sauna are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference centre, a seasonal outdoor pool and a meeting room. Housekeeping is available on request.
Shilo Inn Suites Hotel - Bend offers 151 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. Beds feature down duvets. Plasma televisions come with premium satellite channels.

This Bend hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

2 hot tubs are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Shilo Inn Suites Hotel - Bend's great location gets high marks from our customers. During your stay, you're just a quick walk from Bend River Promenade. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor and seasonal outdoor pools or soak in the 2 hot tubs
  • Amenities include a front desk safe, a meeting room and a conference centre
  • On-site recreation includes a gym and a sauna
  • Guests have great things to say about the location and the clean guestrooms
  • Steps from Bend River Promenade and 6 minutes on foot from Deschutes River
  • Dogs welcome for a fee (restrictions apply)
As a guest of Shilo Inn Suites Hotel - Bend, you'll find 2 hot tubs, an indoor pool, a sauna, and a fitness centre. Public spaces have free WiFi. A seasonal outdoor pool, a vending machine, and a garden are also featured at the business-friendly Shilo Inn Suites Hotel - Bend. Free self parking is available.

This Bend hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Things to do

  • 2 hot tubs
  • Gym
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • Conference centre
  • Meeting room

Outdoors

  • Garden
  • On a river
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Plasma TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 1 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Bend Shilo Inn Suites
Shilo Inn Suites Bend
Shilo Inn Suites Hotel Bend
Bend Shilo Inn
Shilo Inn Bend
Shilo Inn Hotel Bend
Shilo Inn Suites Bend Bend
Shilo Inn Suites Hotel - Bend Bend
Shilo Inn Suites Hotel - Bend Hotel
Shilo Inn Suites Hotel - Bend Hotel Bend

Shilo Inn Suites Hotel - Bend Reviews

Reviews

5.6
Rating 10 - Excellent. 160 out of 1002 reviews
Rating 8 - Good. 167 out of 1002 reviews
Rating 6 - Okay. 191 out of 1002 reviews
Rating 4 - Poor. 239 out of 1002 reviews
Rating 2 - Terrible. 245 out of 1002 reviews

5.4/10

Cleanliness

6.8/10

Staff & service

5.4/10

Amenities

5.2/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

4/10 Poor

Ana

Stayed 4 nights in Aug 2025

2/10 Terrible

Madison

Stayed 1 night in Aug 2025

2/10 Terrible

Debbie, Richland

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Homeless person at rear of property. We were told they world encourage him to move on.....
Stayed 3 nights in Aug 2025

6/10 Okay

Mary

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
So many stains on the carpet gives a not clean feel once you walked in. The little spider and other dead nats on the bathroom counters also gave a when did they clean this room last feel.
Stayed 1 night in Aug 2025

2/10 Terrible

Shannen

Disliked: Cleanliness, staff & service, property conditions & facilities
Our room looked like it had puke stains all over the carpet and like it freshly happened. Every thing in our room was outdated and not cleaned properly
Vomit stains
Vomit stains on another part of the carpet
Stayed 1 night in Aug 2025

6/10 Okay

Lucas

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The rooms, facilities, etc. need some serious TLC. The celing in our room was water damaged and the plaster was cracked and peeling right above the door to the room. On the other hand the staff were friendly and helpful, but not overly friendly, and the new hotel restaurant (an indian restaurant) was really excellent and very reasonably priced for their dinner buffet. This place would be really incredible if they could get everything repaired.
Stayed 1 night in Aug 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room cleanliness wasn’t great. We found spiders and a bug in the bathroom. No towels were provided besides two small hand towels. When we asked for towels at the front desk, they acted surprised to hear this. However we hear other guests ask for towels as well. Plus other reviews show this is a regular occurrence. The shower had hair and the previous guests’ soap still.
Stayed 1 night in Aug 2025

2/10 Terrible

Joshua

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Travelled with group
Disliked: Property conditions & facilities

Okay

Sheets were stained and there were spiders in the room. No cups for coffee.
Stayed 1 night in Aug 2025

2/10 Terrible

Emma

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not worth the money.

Spent $500 on two nights. The room was disgusting. Sheets dirty, old food from previous stay in fridge. The room infested with spiders I killed over 15 large spiders. Very dated and just overall dirty. I’m glad all I did was have to sleep there. But also barely slept due to conditions and making sure kids would not wake up with a spider bite.
Stayed 2 nights in Aug 2025

2/10 Terrible

Dixie

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
This was a joke. The room was spacious, as described for a King Suite with Kitchenette, but here were no towels. I called down, stating as much and requested some, which never came. We went to dinner without so much as a washcloth to wipe our hands on, wehn we hadhoped for a shower. When we got back and stopped at forn tdesk, they gave us a plastic bag with 2 awful towels and 2 handtwoels, no washcloth or floor mat. The towels were gross, thin, dingy, scratchy. As for the kitchenette, it was nice enough, but didnt have so much as a plastic cup for the coffeemaker. There was one saucepan and lid, and that was it. no utensils, no plates, no cups, no napkins. What a joke. Awful and not even a sincere apology for any of this. Hard Pass.
Stayed 1 night in Aug 2025

4/10 Poor

Jen

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
In general the property is dated and poorly maintained. Our room still had trash in it from previous guests. TV would flicker and die. Staff had trouble checking us in. First they gave us keys to a room with other guests already in it and then the replacement room had not been cleaned. The room we ended up staying had comfortable beds and good water pressure but those were the only perks.
Stayed 2 nights in Aug 2025

4/10 Poor

mark

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was the worst I've had in 15 years. Overly deodorized, the smell was gagging. The carpet was damp and gooey, no art on any wall. Crappy furniture. Yikes. We asked for another room and was denied.
Stayed 3 nights in Aug 2025

6/10 Okay

Lacey

Travelled with family
Disliked: Cleanliness, amenities
This place could be so cool the way its set up, kind of like big cabins on the river, but it needs some maintenence and a little remodeling for sure. Rooms could definitely use some updating and thoroughly cleaned! We had zero towels in our room and then were only given 2 bath towels when I went to get them. Went to use the ice bucket and it had a beer can and popcorn in it and the lid looked almost moldy.
Stayed 1 night in Aug 2025

2/10 Terrible

matthew

Disliked: Cleanliness, property conditions & facilities
Had to stay on the third floor with an Alter-Abled 4A parent, asked for any type of room change, and none were offered. It would have been fine if there was an escalator, but just a stairwell with a ripped carpet on the first level
Stayed 1 night in Aug 2025

2/10 Terrible

Annette

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Extremely dirty. Should be investigated as a crime scene. Nasty.
Stayed 1 night in Aug 2025

4/10 Poor

Veronica

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
When we got into our room, there was a used loofah and a half-empty body wash bottle in the shower, indicating the tub had not been cleaned between guests. There were 4 towels in total in the bathroom - 1 was damp and 1 had a large brown streak across it. Again indicating the bathroom wasn’t cleaned between stays. The shower curtain liner was black with mold so much we didn’t even touch it, just showered with the liner open. DISGUSTING oversight. The room had old, stained carpet that made the entire room feel of stale cigarette smoke. The furniture was dusty, and there were big cobwebs in every corner. We would never stay here again.
Stayed 2 nights in Aug 2025

4/10 Poor

Bethany

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

Rick

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Bend is expensive in the summer, let’s start there! The staff is great, kind and quite helpful. The location is convenient and centrally located. The rooms are spacious. The furniture in the living quarter was very old and antiquated. The hideaway couch/bed was extremely broken. The seating was mismatched and old. This place screams 80’s shabby, shabby. The lighting is poor but the kitchenette had good lighting. The towels were thin and didn’t dry well after a shower (I uses two towels). However for the price and area it checks off the boxes. I wouldn’t bring my family here but for myself it hit the requirements: bed, toilet, shower!
Stayed 2 nights in Aug 2025

2/10 Terrible

Brandine, Coquille

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was old, no elevator and had to walk. 3 flights of stairs. There was no toilet paper in the room, not towels, washcloths or hand towels. The room was dirty and didn’t look like anything was being taken care of. Not worth the money
Stayed 1 night in Aug 2025

6/10 Okay

Danielle

Travelled with family
Liked: Staff & service
This was a decent property for the price and considering we booked late.
Stayed 2 nights in Jul 2025

8/10 Good

Raymond

Stayed 8 nights in Aug 2025

2/10 Terrible

Michael

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The place was so dated as to be uncomfortable. Cigarette odor, stains, and 1970s decor. Time for a total overhaul
Stayed 1 night in Aug 2025

2/10 Terrible

Chelsea

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was absolutely disgusting. We spent the first half hour after arriving, getting rid of GIANT flying insects from the room. Carpet was so loose and messed up that It's a tripping hazard. The couch was so messed up you couldn't even sit on it. No blanket on the bed. And the random dishes in the cupboards were broken, dirty and smelled terrible. The whole place was super gross and had a bad smell. But It was late night and most of the town was already booked so we decided to stay. Never again.
Stayed 1 night in Aug 2025

2/10 Terrible

Brittany

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was so outdated and dirty it needs to be out of commission. They won’t even post a picture of a king suite online. Smelled like cigarette smoke, a used floss pick on the floor, and the phone was disconnected. Motel 6 is nicer. The nice woman at the front upgraded me to a bigger room after I complained of how gross it was. The bigger room had a toe nail and sunflower seeds on the carpet. Wall paper ripped, couch ripped up, and just as outdated. Very disappointing for how much I spent per night.
Stayed 2 nights in Aug 2025