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Welcomhotel by ITC Hotels, Richmond Road, Bengaluru

5.0 star property

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Photo gallery for Welcomhotel by ITC Hotels, Richmond Road, Bengaluru

2 restaurants, breakfast, lunch, dinner served; Chinese cuisine
Outdoor pool, lifeguards on site
Suite, 1 King Bed (Executive Suite) | Living area
Body treatments, aromatherapy, deep-tissue massages, body scrubs
Deluxe Room, 1 Queen Bed (Deluxe Room Double) | 1 bedroom, minibar, in-room safe, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Spa
  • Parking included
  • Free WiFi
  • Housekeeping

Explore the area

View in a map
46 Richmond Road, Bengaluru, Karnataka, 560 025
  • M.G. Road
    ‪11 min walk‬
  • Cubbon Park
    ‪3 min drive‬
  • UB City
    ‪4 min drive‬
  • Bengaluru (BLR-Kempegowda Intl.)
    ‪38 min drive‬

Room options

View all photos for Deluxe Room (Superior Room Double)

1 bedroom, minibar, in-room safe, desk

Deluxe Room (Superior Room Double)

8.8 out of 10
Excellent
(3 reviews)
  • 31 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed (Room Assigned at Check-in)

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 Queen Bed (Room Assigned at Check-in)

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Superior Room, 2 Single Beds (Superior Room Twin)

1 bedroom, minibar, in-room safe, desk

Superior Room, 2 Single Beds (Superior Room Twin)

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds (Executive Club Twin)

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds (Executive Club Twin)

  • 31 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds (Deluxe Room Twin)

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds (Deluxe Room Twin)

9.0 out of 10
Wonderful
(2 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | 1 bedroom, minibar, in-room safe, desk

Suite, 1 King Bed

  • 139 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed (Deluxe Room Double)

Deluxe Room, 1 Queen Bed (Deluxe Room Double) | 1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 Queen Bed (Deluxe Room Double)

10.0 out of 10
Exceptional
(3 reviews)
  • 31 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed (Deluxe Suite)

1 bedroom, minibar, in-room safe, desk

Suite, 1 Queen Bed (Deluxe Suite)

  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 King Bed (Executive Suite)

Suite, 1 King Bed (Executive Suite) | 1 bedroom, minibar, in-room safe, desk

Suite, 1 King Bed (Executive Suite)

  • 66 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed (Executive Club Double)

City view

Deluxe Room, 1 Queen Bed (Executive Club Double)

8.0 out of 10
Very good
(1 review)
  • 31 sq m
  • Sleeps 4
  • 1 Queen Bed

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About this property

Welcomhotel by ITC Hotels, Richmond Road, Bengaluru

Luxury hotel with 2 restaurants and full-service spa
Along with 2 restaurants, this hotel has a full-service spa and an outdoor pool. Valet parking is free. Additionally, a health club, a bar/lounge and a sauna are on-site. Housekeeping is available on request.
Welcomhotel by ITC Hotels, Richmond Road, Bengaluru offers 115 air-conditioned accommodations with minibars and a safe. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a shower, bathrobes, slippers and complimentary toiletries. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool, a health club and a sauna.
K by Kaya Kalp has 2 treatment rooms. Services include deep-tissue massages, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Welcomhotel by ITC Hotels, Richmond Road, Bengaluru. During your stay, you're just a quick walk from Garuda Mall. Features include free valet parking, plus 2 restaurants and a full-service spa.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy a bite to eat at The Mahjong Room, a fine-dining restaurant that serves Chinese cuisine
  • Take a swim in the outdoor pool
  • Treat yourself to aromatherapy, body treatments or deep-tissue massages at K by Kaya Kalp
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Within a 15-minute walk of Garuda Mall and M.G. Road
Welcomhotel by ITC Hotels, Richmond Road, Bengaluru offers its guests a full-service spa, an outdoor pool, and a health club. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge.

A business centre and limo/town car service are available. A sauna, spa services, and multilingual staff are also featured at the luxury Welcomhotel by ITC Hotels, Richmond Road, Bengaluru. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Bengaluru hotel.

The Mahjong Room – This fine-dining restaurant specialises in Chinese cuisine and serves lunch and dinner. A children's menu is available.
WelcomCafe Jacaranda – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Open 24 hours. Open daily.
Swizzle Bar – On-site bar. Open daily.
Fabelle (Kiosk) – On-site delicatessen. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Fabelle (Kiosk)
  • Swizzle Bar
  • The Mahjong Room
  • WelcomCafe Jacaranda

Things to do

  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift (165 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Designated smoking areas
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Children age 12 and younger are included only when sharing a bed with an adult and using existing bedding.
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
Half and full board rate meals are included for up to 2 adults. Dining fees apply to additional guests and children.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Welcomhotel by ITC Hotels, Richmond Road, Bengaluru

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for INR 1500 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 1500 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

WelcomHotel Bengaluru Hotel
WelcomHotel Bengaluru Member ITCHotel Group Hotel

Welcomhotel by ITC Hotels, Richmond Road, Bengaluru Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 195 out of 361 reviews
Rating 8 - Good. 107 out of 361 reviews
Rating 6 - Okay. 31 out of 361 reviews
Rating 4 - Poor. 11 out of 361 reviews
Rating 2 - Terrible. 17 out of 361 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Vidya

Liked: Cleanliness, amenities, property conditions & facilities
Very good service
Stayed 1 night in Jun 2025

10/10 Excellent

raghu

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The Room , Staff politeness, Response, quality of the food all the good
Stayed 1 night in May 2025

8/10 Good

Yohei

Stayed 2 nights in May 2025

10/10 Excellent

Suresh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Business Hotel for couple of nights

Food is Good and service is very good
Stayed 1 night in May 2025

10/10 Excellent

Dorette

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms. Friendly staff.
Stayed 1 night in May 2025

4/10 Poor

Aidan, Westmount

Travelled with group
Disliked: Staff & service
This hotel is definitely not a 5 star hotel. Maybe 4 star at best. Don't be misled by their advertising. It has subpar amenities, zero luxury, and extremely poor service. It was absolutely absurd how terrible and unprofessional the management is and the service is excruciatingly slow despite having 10 staff members standing around doing nothing all day. Despite prepaying for a room months prior to my visit they claimed it wasn't available upon my arrival. Unacceptable. The management response was, tough luck, we gave your room to someone else, here's an inferior room. In addition to the room scam they are pulling, there are: -Flies everywhere in the dining area. -Cleaning staff who will disturb you in your room to ask you to give them a good review. -Management who lies to you and offers you complimentary services only to try to rip you off and make you pay for them upon checkout. -Extremely slow service. Expedia should not allow them to claim 5 stars on its website. This is disingenuous. If you stay at a 5 star hotel you have a baseline of standards and expectations and this place is not comparable to some of the genuine 5 star hotel offerings from brands like Lotte, Hilton, Accor. You will be extremely disappointed in your stay here and regret wasting your money.
Stayed 4 nights in Apr 2025

10/10 Excellent

Vishal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Vernon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Stay a little dated but everything in functional nothing extravagant for the price just a good hotel to stay at, dont expect holiday style vibes,more a business oriented hotel.
Stayed 5 nights in Apr 2025

8/10 Good

Michelle

Stayed 4 nights in May 2025

10/10 Excellent

Surendranath

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

CHANDRA, SHORT HILLS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and polite staff
Stayed 2 nights in Apr 2025

10/10 Excellent

Sabin, New City

Stayed 1 night in Apr 2025

10/10 Excellent

Krishna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent!

Great hotel.Enjoyed every minute in there.Staff were very nice and welcoming.Rooms clean and food was excellent.Great choice of dishes.
Stayed 2 nights in Apr 2025

10/10 Excellent

Lalat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great service ,friendly staff
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant. No discomfort
Stayed 2 nights in Apr 2025

8/10 Good

ARIHIRO

Stayed 5 nights in Mar 2025

10/10 Excellent

Sanoj

Stayed 4 nights in Mar 2025

10/10 Excellent

Sergio

Stayed 5 nights in Mar 2025

8/10 Good

Gaurav, Odessa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Clean. Food is acceptably good. There is no executive lounge where you could get beverages/snacks/privacy from the general lobby area. Executive floor only means that you need a keycard to access elevator to your room floor.
Stayed 2 nights in Mar 2025

10/10 Excellent

Viral Rameshchandra

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Mar 2025

10/10 Excellent

Shesha Vishnu Sujana

Liked: Cleanliness, staff & service
Very close to the main areas of Bengaluru.
Stayed 1 night in Mar 2025

10/10 Excellent

Sergio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2025

10/10 Excellent

Sergio

Stayed 1 night in Mar 2025

8/10 Good

Teck Leng

Stayed 5 nights in Mar 2025

8/10 Good

Deena

Travelled with family
Liked: Cleanliness, staff & service, amenities
On check in, I was advised I should have booked 2 rooms rather than 1 although booking clearly stated room was for 4 people. It was then suggested that 2 adults and 2 teenagers needed to sleep on 1 king size bed. I explained this was not feasible and an extra single bed was provided. Apart from this, reception was receptive to requests. They sorted issues out like the shower not draining well. Lovely sauna and steam room. Please consider having more parasols by the pool.
Stayed 2 nights in Mar 2025