Hotel Ambassador Playa I

4.0 star property

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Sauna, hot tub, steam room, body treatments, facials, massages
Reception
Sauna, hot tub, steam room, body treatments, facials, massages
Minibar, desk, blackout curtains, soundproofing
Sauna, hot tub, steam room, body treatments, facials, massages

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
Calle Gerona 39, Benidorm, Alicante, 03503
  • Place, Llevant Beach
    ‪3 min walk‬
  • Place, Casino Mediterraneo Benidorm
    ‪5 min walk‬
  • Place, Benidorm Palace
    ‪19 min walk‬
  • Airport, Alicante (ALC-Alicante Intl.)
    ‪45 min drive‬

Room options

Double or Twin Room, Poolside

9.6 out of 10
Exceptional
(5 reviews)
  • 14 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Double or Twin Room

9.0 out of 10
Wonderful
(9 reviews)
  • 14 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed

Single Room

  • Sleeps 1
  • 1 Single Bed

Single Room, Pool View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 1
  • 1 Single Bed

Adapted Double Pool View

  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed

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About this property

Hotel Ambassador Playa I

Hotel with 2 outdoor swimming pools, 6-minute walk to Llevant Beach
Along with 2 outdoor pools, this hotel has a full-service spa and a restaurant. WiFi in public areas is free. Other amenities include 2 bars/lounges, a poolside bar and self parking.
Hotel Ambassador Playa I offers 220 air-conditioned accommodations with minibars and free toiletries. Rooms open to balconies. Flat-screen televisions come with digital channels.

Bathrooms include a combined bath/shower unit. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hairdryers can be requested.

2 outdoor swimming pools are on site along with a children's pool.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 8 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Hotel Ambassador Playa I. During your stay, you're just a quick walk from Llevant Beach. Features include free WiFi in public areas, plus 2 outdoor pools and 2 bars.
  • Free Wi-Fi in some public areas
  • The restaurant, poolside bar and 2 bars/lounges offer choices for drinking and dining
  • Self-parking available for a fee
  • Take a swim in the 2 outdoor pools
  • Treat yourself to massages, body treatments or facials at the spa
  • Amenities include a computer and a lift
  • 6 minutes by foot from Llevant Beach and a 3-minute drive from Benidorm Palace
Hotel Ambassador Playa I offers its guests 2 outdoor swimming pools and a children's pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

Hotel Ambassador Playa I also features an arcade/games room, pool umbrellas, and a lift. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Benidorm hotel.

On-site venue – This restaurant serves breakfast, lunch and dinner.
Beach house – This brewpub only serves light fare. Open daily.
Explorer and tropical – This bar only serves light fare. Open daily.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 20 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • beach house
  • explorer and tropical

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Full-service spa

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Facials
  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 20 per night
  • In-room safe fee: EUR 10 per week

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Modifications in the reservations are not accepted 7 days prior to the check-in date.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 9:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Ambassador Playa
Ambassador I Benidorm
Ambassador Playa Hotel
Ambassador Playa Hotel Benidorm
Playa Ambassador
Ambassador Benidorm Hotel
Ambassador Hotel Benidorm
Hotel Ambassador Benidorm
Hotel Ambassador I Benidorm
Hotel Ambassador I Benidorm
Hotel Ambassador I Hotel Benidorm
Hotel Ambassador I Hotel
Ambassador Playa
Hotel Ambassador I
Hotel Ambassador Playa I Hotel
Hotel Ambassador Playa I Benidorm
Hotel Ambassador Playa I Hotel Benidorm

Hotel Ambassador Playa I Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 120 out of 179 reviews
Rating 8 - Good. 43 out of 179 reviews
Rating 6 - Okay. 8 out of 179 reviews
Rating 4 - Poor. 4 out of 179 reviews
Rating 2 - Terrible. 4 out of 179 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Caron

Fantastic hotel, clean throughout and the foodfood was
Stayed 5 nights in Sep 2025

6/10 Okay

gillian

Travelled with family
Liked: Staff & service, property conditions & facilities
Good hotel with plenty of facilities and within walking distance of lots of bars and restaurants. Pool facing room which was also great for people watching out onto the strip but the noise at night was horrendous. Staying in August I would have expected a bit of entertainment around the pool during the day but there was nothing. Also 3 days into our stay it became apparent that there were a large number of guests from the travelling community staying at the hotel for a wedding in a nearby town. They were very loud and brash. Pool control did put a group of them out of the pool on one occasion but large group bookings should not be allowed. Nice hotel in a good location but would not stay again.
Stayed 7 nights in Aug 2025

10/10 Excellent

Lawrence

Great hotel, food and entertainment great.
Stayed 7 nights in Sep 2025

10/10 Excellent

Raymond

Stayed 7 nights in Aug 2025

10/10 Excellent

Marian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had to be at pool by 8.30 to get sun beds..
Stayed 6 nights in Aug 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Highly recommend it. My default stay for trips to Benidorm.
Stayed 5 nights in Aug 2025

10/10 Excellent

Samuel

Stayed 7 nights in Aug 2025

6/10 Okay

Paul

Travelled with group
Liked: Cleanliness, amenities
Very clean, very friendly staff definitely recommend you will need to be at the pool by 3 am to get some bed.
Stayed 4 nights in Jul 2025

10/10 Excellent

Tracey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Girls break

Food was great choice, good quality for buffet style. Pool was busy but you didn’t have to be up at 8am for sun bead wars ! Always a sunbed available late morning when we tried. Staff were friendly. Late checkout available at reasonable price.
Stayed 5 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, great service, spa was an excel addition.
Stayed 4 nights in Jul 2025

10/10 Excellent

Rosemarie

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Jul 2025

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Really nice hotel. Very clean staff friendly and helpful. Food was great. Room was a little noisy at times and the street outside is very busy I stayed here before and don’t remember it being so rowdy has it is now. Even so I would stay here again.
Stayed 7 nights in Jun 2025

8/10 Good

Kerry

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, good food. Lovely stay!
Stayed 4 nights in May 2025

8/10 Good

Geoff

Stayed 4 nights in Apr 2025

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Angela

Stayed 6 nights in Mar 2025

10/10 Excellent

Daniel

Travelled with group
Liked: Amenities
Location amenities service
Stayed 5 nights in Apr 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Lovely stay, very friendly staff, food hot and lots of choice, hotel is spotless and drink prices good.
Stayed 5 nights in Mar 2025

10/10 Excellent

Karen Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Spotless hotel , great selection of food and an added bonus of having the spa
Stayed 4 nights in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Always a good choice.
Stayed 4 nights in Mar 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice hotel and the food was top notch, staff was really friendly and everything close by. Music itll around 3 am from surrounding pubs but did not effect sleep. Really enjoyed the holiday.
Stayed 4 nights in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2025

10/10 Excellent

Ronald

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great 4 days away

I had a fantastic stay at this hotel! The cleanliness was impeccable, making for a very comfortable experience. The rooms were spacious, with cozy beds that ensured a great night’s sleep. One of the highlights was the food—absolutely excellent, with a variety of delicious options. The staff were incredibly friendly and attentive, always ready to help with a smile. From check-in to check-out, everything was smooth and well-organized. Overall, a wonderful experience, and I would definitely stay here again!
Stayed 4 nights in Mar 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025