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Hotel Servigroup Castilla

4.0 star property

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Photo gallery for Hotel Servigroup Castilla

Sun deck
Exterior
In-room safe, desk, free WiFi, bed sheets
Terrace/patio
Breakfast, lunch and dinner served

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Parking available
  • Bar

Explore the area

View in a map
C/ Jaén, 3, Benidorm, Alicante, 03503
  • Place, Llevant Beach
    ‪9 min walk‬
  • Place, Benidorm Airsoft
    ‪11 min walk‬
  • Place, Benidorm City Hall
    ‪14 min walk‬
  • Airport, Alicante (ALC-Alicante Intl.)
    ‪51 min drive‬

Room options

View all photos for Double Room Single Use, Terrace

In-room safe, desk, free WiFi, bed sheets

Double Room Single Use, Terrace

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room, Terrace

In-room safe, desk, free WiFi, bed sheets

Double Room, Terrace

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room, Terrace (3 Adults)

In-room safe, desk, free WiFi, bed sheets

Double Room, Terrace (3 Adults)

  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

Similar properties

2 outdoor pools, pool loungers
Hotel Servigroup Pueblo Benidorm
Benidorm
  • Pool
  • Kids’ pool
  • Free Wi-Fi
  • Restaurant
4.3 out of 5, Excellent, 276 reviews
The price is €171
includes taxes & fees
15 Jun - 16 Jun
Hotel Servigroup Pueblo Benidorm

About this property

Hotel Servigroup Castilla

This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a sauna and self parking.
Hotel Servigroup Castilla offers 132 air-conditioned accommodations with a safe and a hairdryer. Rooms open to balconies. LCD televisions are featured in guestrooms.

Bathrooms include a shower. This Benidorm hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.
During your stay at Hotel Servigroup Castilla, you're just a quick walk from Llevant Beach. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • 8 minutes by foot from Llevant Beach and a 4-minute drive from Benidorm Palace
Hotel Servigroup Castilla offers its guests a sauna and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A terrace, a vending machine, and multilingual staff are also featured at Hotel Servigroup Castilla. For a fee, parking is available.

This 4-star Benidorm hotel is smoke free.

On-site venue – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 250 metres
  • Parking on site (EUR 15 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: noon; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 4 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 15 per day
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 4 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.

Property is also known as

Hotel Servigroup Castilla
Hotel Servigroup Castilla Benidorm
Servigroup Castilla
Servigroup Castilla Benidorm
Hotel Castilla Benidorm
Servigroup Castilla Hotel Benidorm
Servigroup Castilla Benidorm
Hotel Servigroup Castilla Hotel
Hotel Servigroup Castilla Benidorm
Hotel Servigroup Castilla Hotel Benidorm

Hotel Servigroup Castilla Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 84 out of 133 reviews
Rating 8 - Good. 39 out of 133 reviews
Rating 6 - Okay. 8 out of 133 reviews
Rating 4 - Poor. 1 out of 133 reviews
Rating 2 - Terrible. 1 out of 133 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying at the hotel staff are very friendly and the food is great. Local to clubs and pubs but not in the middle of it all a really good stay. Till the next time.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice adult only hotel!

Very clean hotel, good size rooms, comfy beds and all staff were friendly, would stay again 100%!
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is fantastic 5 star food, service was excellent, Jackie and all the staff were very helpful and friendly. Would definitely recommend this hotel.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean quiet and in a good location
Stayed 5 nights in Apr 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall excellent accomodation. Well run hotel.
Stayed 7 nights in Sep 2022
Verified

10/10 Excellent

lee

Liked: Cleanliness, staff & service, property conditions & facilities
The property was perfect for my stay. Great location, hotel was really good, the rooms were very comfortable with great air conditioning and facilities..
Stayed 4 nights in Sep 2023
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Group holiday

Great location, close to bars, restaurants and old town but away from actual noisy parts of the resort
Stayed 3 nights in May 2023
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a short walk to virtually anywhere you want to be. Bars are not too close which is great for a good night's sleep. Plenty of options for bars nearby. And the old town is approximately a 20 minute none strenuous walk away. Plenty of sun loungers to top up your tan top.
Stayed 8 nights in Nov 2025
Verified

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel and staff better air on needed in rooms would make it bettrt
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Betsy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful Stay at Castilla!!! Can’t stress enough how helpful, kind, and attentive all the staff is. Thank you Castilla crew for making my mother and I have a great stay in Benidorm.
Stayed 10 nights in Jul 2024
Verified

10/10 Excellent

Janette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel in perfect location for both quiet and busy area and within walking distance of beach Staff are chatty and very helpful Room cleaned every day Breakfast is the best I have had in Benidorm and breakfast chef is amazing and will make fresh eggs and pancakes without being asked, definitely would return
Stayed 7 nights in Nov 2023
Verified

8/10 Good

Kadie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect couple of days getaway!

Breakfast was ok what you expect at a buffet breakfast! Pool was beautiful and no rush for sunbeds which I loved! Staff were all lovely and helpful! Perfect location for the beach, shops and the strip! However far enough away where no noise disturbs you! We will be back next year!
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Derek James

Liked: Cleanliness, staff & service, amenities
Good value for money, staff were excellent. Breakfast was good. Location was good but still noisy in the evenings/, early hours of the morning.
Stayed 4 nights in Apr 2024
Verified

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value. As part of a stag group we wanted to be near the strip but didn't want to be involved in the mayhem at the hotel and this suited perfectly
Stayed 3 nights in Jun 2024
Verified

6/10 Okay

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Castilla

Location great staff great. Food awful pool area poor
Stayed 4 nights in Jun 2023
Verified

6/10 Okay

keith

Liked: Cleanliness, property conditions & facilities

A bit disappointing

Classed as a four star but did not have coffee making facilities, no iron and no bottled water. The breakfast and dinner was as good but it felt like you were in a canteen and not a hotel diner.
Stayed 4 nights in Apr 2025
Verified

6/10 Okay

John

Liked: Cleanliness, staff & service, property conditions & facilities

Average

Good points was location, Hotel was clean, no charge for room safe.bad points were €7 charge for sauna, freezing cold pool that nobody went into,and at weekend noisy stag party in my level making a lot of noise at 4 am, otherwise a quiet hotel, staff were friendly.
Stayed 7 nights in May 2024
Verified

8/10 Good

Matthias

Liked: Cleanliness, staff & service, property conditions & facilities

Benidorm - spanisch/britisch

sehr spanischer Benidorm-Bunker. Für mich eine top Lage und sehr netter Service, Frühstück ist OK - aber halt alles nicht sehr gemütlich.
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

Diamantino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do melhor

Correu tudo muito bem! Hotel é muito bom, sossegado, refeições muito boas e variadas. Pessoal sempre disponível e com "boa cara". Certamente uma excelente opção para umas férias em Benidorm.
Stayed 7 nights in Aug 2023
Verified

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal muy amable y atentos
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel calypso

Wasnt in castilla was closed u put me in calypso was brilliant loved the place
Stayed 7 nights in Nov 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Me and my partner was well looked after by friendly staff in all areas of the hotel. Made us feel like old friends to them. Food was amazing rooms were spotless. Defo coming back
Stayed 7 nights in Dec 2019
Verified

8/10 Good

Najib

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour agréable dans un environnements serein

Un bon séjour dans un joli hôtel bien situé et calme. Personnel au petit soin des résidents. À recommander sans hésitation.
Stayed 4 nights in Aug 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
LA PISINA ,ME TRAGE A LA NIÑA ON OTITIS IGUAL QUE OTROS NIÑOS DEL HOTEL EN LAS MISMAS FECHAS
Stayed 7 nights in Aug 2019
Verified

8/10 Good

nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel convivial

Hotel très convivial!!!! nous avons passé 13 nuits dans cet hotel tout le personnel est très aimable ils font tout pour que cela se passe bien!Que ce soit petit déjeuner déjeuner ou dîner nous avons trouver la cuisine très bonne et très variée! La seule petite chose c est que l'on ne puisse pas dîner à l'extérieur a part cela c'était très bien
Stayed 13 nights in Aug 2019