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Best Western Benton Harbor-St. Joseph

2.5 star property

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Photo gallery for Best Western Benton Harbor-St. Joseph

1 bedroom, hypo-allergenic bedding, pillow-top beds, desk
Lobby
Front of property – evening/night
Restaurant
Indoor pool, seasonal outdoor pool

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • Pool
  • Laundry
  • Gym
  • Breakfast included
  • 24/7 front desk

Explore the area

View in a map
1592 Mall Dr, Benton Harbor, MI, 49022
  • Place, Lakeland Regional Medical Center
    ‪6 min drive‬
  • Place, Lake Michigan College
    ‪7 min drive‬
  • Place, Silver Beach
    ‪9 min drive‬
  • Airport, South Bend, IN (SBN-South Bend Intl.)
    ‪42 min drive‬

Room options

View all photos for Presidential Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Presidential Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | 1 bedroom, hypo-allergenic bedding, pillow-top beds, desk

Presidential Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, hypo-allergenic bedding, pillow-top beds, desk

Standard Room, 1 King Bed, Accessible, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

1 bedroom, hypo-allergenic bedding, pillow-top beds, desk

Standard Room, 1 King Bed, Accessible, Bathtub

7.0 out of 10
Good
(7 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, hypo-allergenic bedding, pillow-top beds, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(20 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, hypo-allergenic bedding, pillow-top beds, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(28 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 bedroom, hypo-allergenic bedding, pillow-top beds, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.0 out of 10
Wonderful
(9 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Best Western Benton Harbor-St. Joseph

Hotel in Benton Harbor with free breakfast and 24-hour fitness centre
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness centre and Access to hot tub. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business centre and dry cleaning are on-site. Change of towels is available on request
Best Western Benton Harbor-St. Joseph offers 98 accommodations with coffee/tea makers and a hairdryer. Beds feature pillowtop mattresses. 40-inch LED televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Benton Harbor hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An indoor pool, a seasonal outdoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Best Western Benton Harbor-St. Joseph gets high marks from our customers. During your stay, you'll be close to Silver Beach. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free continental breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • WiFi for a fee
  • Take a swim in the indoor and seasonal outdoor pools or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a 24-hour gym and bicycles to rent
  • Guests have great things to say about the breakfast and the helpful staff
  • 11 minutes by car from Lake Michigan and 11 minutes from Silver Beach
Best Western Benton Harbor-St. Joseph offers its guests a seasonal outdoor pool, an indoor pool, Access to hot tub, and a 24-hour fitness centre. WiFi is free in public spaces. A business centre and meeting rooms are available. Free breakfast is available daily. A terrace, gift shops/newsstands, and a garden are also featured at the business-friendly Best Western Benton Harbor-St. Joseph. Self parking is free.

This Benton Harbor hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Hot tub
  • Indoor pool
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 100% renewable energy
  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:30 AM
Late check-in subject to availability
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0.00 per stay (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 27 May and close on 30 September.
  • Pool access available from 8:00 AM to 10:00 PM
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Courtyard Marriott Benton Harbor St Joseph
Courtyard Marriott St Joseph Hotel
Courtyard Marriott St Joseph Hotel Benton Harbor
Benton Harbor St Joseph Hotel
Benton Harbor St Joseph
Best Western Benton Harbor-St. Joseph Hotel
Best Western Benton Harbor-St. Joseph
Best Western Joseph
Best Benton Harbor St Joseph
Best Western Benton Harbor-St. Joseph Hotel
Best Western Benton Harbor-St. Joseph Benton Harbor
Best Western Benton Harbor-St. Joseph Hotel Benton Harbor

Reviews

Best Western Benton Harbor-St. Joseph Reviews

7.8

Good

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 372 out of 1003 reviews
Rating 8 - Good. 327 out of 1003 reviews
Rating 6 - Okay. 150 out of 1003 reviews
Rating 4 - Poor. 84 out of 1003 reviews
Rating 2 - Terrible. 70 out of 1003 reviews

Reviews

10/10 Excellent

dawn, lisle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast could have been better. They ran out of eggs and juice machine was broke but they had jugs of juice and milk.
Stayed 1 night in Aug 2025

6/10 Okay

Lisa

Travelled with partner
Liked: Staff & service, property conditions & facilities
Bathroom floors had gunk on them and were sticky and the shower door looked like it had not been cleaned. Bedding was stained and dirty. It was fine for one night but definitely not clean enough.
Stayed 1 night in Jul 2025

6/10 Okay

Alyssa

Stayed 1 night in Aug 2025

10/10 Excellent

Sandra

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

4/10 Poor

trey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old and out dated motel. Needs several items fixed and maintenance done to outsides. Staff was friendly Breakfast was ok
Stayed 1 night in Jul 2025

6/10 Okay

DIANA

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room had a foul odor. Room carpet was filthy. Pool was dirty, found a bloody band-aid in the jacuzzi. Towels were limited and not replenished after asking 3 times.
Stayed 4 nights in Jul 2025

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Agnieszka

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

6/10 Okay

Linda

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The older lady at desk not friendly or helpful. The outside of property had trash everwhere. I had to clean the toilet seat. The bolts that hold the seat to the base were gross I had to leave it since I didnt have a brush to clean that detail. Curtains in room need replaced. The gentleman cooking breakfast was fantastic and his food was delicious. They also did a good job keeping the towels stocked at pool.
Stayed 2 nights in Jul 2025

6/10 Okay

Jonathan

Liked: Amenities
The couch and table in the room were a little dirty with food crumbs and some stains. Should probably be replaced or cushion cover washed better.
Stayed 2 nights in Jul 2025

8/10 Good

Ashley

Stayed 2 nights in Jul 2025

8/10 Good

Sheralee

Liked: Cleanliness, staff & service
The pool was nice; the hot tub was luke warm however. The place is old but good for the price. The AC in the riomroom sounded like a generator. It was awful.
Stayed 2 nights in Jul 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Nice rooms comfortable. Convenient to beach.
Stayed 3 nights in Jul 2025

10/10 Excellent

joanie

Stayed 2 nights in Jul 2025

4/10 Poor

Anna

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Staff checkin was good. The bed was uncomfortable, air conditioner in room was loud so I couldn’t sleep. Awkward bathroom setup.
Stayed 1 night in Jul 2025

6/10 Okay

Christine

Disliked: Property conditions & facilities
Stayed 5 nights in Jul 2025

8/10 Good

Jazzmen

Travelled with family and small children
Liked: Cleanliness
Everything was clean and nice but breakfast was cheap and tasted old .
Stayed 3 nights in Jun 2025

10/10 Excellent

David

Stayed 2 nights in Jul 2025

10/10 Excellent

Perla

Liked: Cleanliness
Great
Stayed 2 nights in Jul 2025

10/10 Excellent

Melissa

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Mary J

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable.
Stayed 3 nights in Jul 2025

6/10 Okay

Rachel

Travelled with family
Liked: Staff & service, room comfort

A Birthday Weekend Stress

Called Friday to let them know we'd be late. Arrived at 3:30am Saturday and was given a room with someone in it. They even tried to manually get us in the room, angering the person in the room already. So that was embarrassing. Then Saturday afternoon I get a call while I'm out that all of our stuff had been moved out of our room by accident but that it would be returned. We got back a later and none of our stuff was in our room. After they finally got it all returned, the rest of the trip was alright. However, someone smoked in our room before us and we were told it would get clarified, but I think they just sprayed febreeze. So the bathroom and room smelled terrible all weekend. The bed was comfy. It was a beyond stressful experience on my birthday trip. Not sure if I'd stay here again considering I spent almost $700 anyways and had no one make any attempt to reconcile the absolute mess I was put through. I spent the entire weekend worried that we'd come back to an emptied room again.
Stayed 3 nights in Jul 2025

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

lucretia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Whenever I come to town..it's the only place I stay👍
Stayed 2 nights in Jun 2025

10/10 Excellent

Marlon

Liked: Amenities
Clean
Stayed 1 night in Jul 2025