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Bergamo Inn 21

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Photo gallery for Bergamo Inn 21

Courtyard
Junior Room | Minibar, in-room safe, desk, soundproofing
Deluxe Room, 1 Bedroom, Balcony | View from room
Interior entrance
Junior Room | Living area | 50-inch flat-screen TV with cable channels, TV

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
Piazza Pontida 21, Bergamo, BG, 24122
  • Place, Humanitas Gavazzeni Hospital
    ‪17 min walk‬
  • Place, Piazza Vecchia
    ‪19 min walk‬
  • Place, Gewiss Stadium
    ‪6 min drive‬
  • Airport, Bergamo (BGY-Orio Al Serio)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Minibar, in-room safe, desk, soundproofing

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Minibar, in-room safe, desk, soundproofing

Deluxe Room

9.2 out of 10
Wonderful
(13 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Bedroom, Balcony

Minibar, in-room safe, desk, soundproofing

Deluxe Room, 1 Bedroom, Balcony

7.0 out of 10
Good
(4 reviews)
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room

Junior Room | Minibar, in-room safe, desk, soundproofing

Junior Room

9.0 out of 10
Wonderful
(7 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room

Minibar, in-room safe, desk, soundproofing

Family Room

8.0 out of 10
Very good
(1 review)
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

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About this property

Bergamo Inn 21

Property in Bergamo
This smoke-free property features a front desk safe and free Wi-Fi in public areas. All 13 soundproofed rooms feature free WiFi and minibars. Flat-screen TVs come with cable channels, and other amenities that guests will find include hairdryers and safes. Change of towels is available on request
Bergamo Inn 21 offers 13 air-conditioned accommodations with minibars and a safe. 50-inch flat-screen televisions come with cable channels. Bathrooms include a shower, bidets, complimentary toiletries and hairdryers.

This Bergamo property provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Bergamo Inn 21's great location gets high marks from our customers. During your stay, you're just a quick walk from Piazza Pontida. Free WiFi in public areas is available. This property has 13 rooms over 4 floors. All rooms offer free WiFi and flat-screen TVs.
  • Air-conditioned accommodations with flat-screen TVs, minibars and desks
  • Free WiFi
  • Amenities include a front desk safe and a lift
  • Guests have great things to say about the location and the helpful staff
  • Steps from Piazza Pontida and Via XX Settembre
  • Cats and dogs welcome for a fee
As a guest of Bergamo Inn 21, you'll find a front desk safe and a lift. WiFi is free in public spaces. A complete renovation of Bergamo Inn 21 was completed in July 2021.

This Bergamo property is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 15 per day)
  • Street parking available

Food and drink

  • Tea service

Family friendly

  • Soundproofed rooms

Conveniences

  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • Lift

More

  • 4 buildings
  • 4 floors
  • Renovated entire property - July 2021
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance

Access methods

Access code, private entrance

Pets

  • Pets: EUR 15 per pet, per night
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tourist tax is imposed by the city and collected at the property. The tax is 7% of the room price, excluding VAT and additional services, but will not exceed a maximum equivalent amount of EUR 5 per person, per night. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 5 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 15 per day (984 ft away)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
This property does not have a front desk. Guests will receive an email 24 hours before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance.
Property Registration Number 016024-FOR-00344, IT016024B4DQHB9AHI, IT016024B4O3PY2G8B, 016024-FOR-00345, 016024-FOR-00343, IT016024B44MWUGD72, IT016024B48ZPGK84I, 016024-CIM-00608, IT016024B438OTJ92E, 016024-CIM-00609
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Bergamo Inn 21 Inn
Bergamo Inn 21 Bergamo
Bergamo Inn 21 Inn Bergamo

Bergamo Inn 21 Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 134 out of 203 reviews
Rating 8 - Good. 47 out of 203 reviews
Rating 6 - Okay. 6 out of 203 reviews
Rating 4 - Poor. 5 out of 203 reviews
Rating 2 - Terrible. 11 out of 203 reviews

9.4/10

Cleanliness

8.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Karen

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

NOT recommended! No parking, no staff to help

I would NOT recommend this hotel to anyone. There is no front desk, which was NOT mentioned in the listing, only in the confirmation email AFTER we booked it. We would NOT have booked it if we knew there was no front desk. It is extremely complicated and difficult to check in online. If you are not traveling with an eSim or phone plane from home, you will NOT be able to check into your room or even get inside the hotel. This is not helpful when arriving in a thunderstorm, only to find out that the web site said "parking available" and the hotel is inside a Traffic Limited Zone where the car is NOT ALLOWED. Terrible lack of communication about this property. AVOID IT!
Stayed 1 night in Jul 2025

10/10 Excellent

Nathan

Stayed 5 nights in Jul 2025

6/10 Okay

Helen

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Nice room, rubbish communications.

They left it to the last minute to provide key access information and it was all in Italian and not in English. The hotel is rubbish at replying to messages or email in a timely manner.
Stayed 1 night in Jul 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel Bergamo a beautiful place to stay. Everything was clean and comfortable. We did have an issue checking into room, and even after we could check in, we noticed that there was someone else struggling to access their check in code. Overall, however, I would highly recommend.
Stayed 1 night in Jun 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional stay

Bergamo Inn 21 exceeded all expectations. The room was spotless - cleanliness clearly taken very seriously. Check-in was completely seamless and hassle-free, the property didn’t have a receptionist and check in was easier than most hotels with a reception. The location couldn’t have been better - ideal for exploring Bergamo. But what truly stood out was the unbelievable value for money. You get far more than you pay for, especially considering how special the room felt. The photos simply didn’t do it justice - it was even more beautiful and comfortable in person.
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort

good hotel in a great location

Good hotel in a perfect location in Bergamo. great communication via email/whatsapp prior to our stay to ensure we were ready to check in (submitting id information, paying city taxes). Be warned that desk help is very limited at this hotel and you need to have a phone/computer with internet to receive the hotel entry/room pass key code to get in and out. The staff can't give you this information. Hotel is clean and modern. Rooms were big. We had issues with loose bathroom fixtures and small fridge with a non-closing (malfunctuioning) door. There is a public parking garage less than a 5 minute walk behind the hotel if you need to park.
Stayed 1 night in May 2025

2/10 Terrible

Verified traveller

No check in desk, nowhere to drop luggage

I wasn’t told that there’s no even a space to leave luggage or whatsoever. Just after you pay - you receive a message saying - the room is accessible by code which you’ll receive by 3 pm and you won’t be able to access the prémisses before that. This should be announced before booking, cu I arrived 8 in the morning and I had no space or anywhere to leave my 23 kilo bag so I needed to drag it all the day with me. At the end I didn’t even go back to the property and didn’t bother to use it but just booked another more decent accommodation.
Stayed 1 night in May 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Bergamo

We were on a short holiday with friends in Bergamo and found this hotel to be perfect for our stay. Close to the airport, train station and all the sites you would want to see in Bergamo. The staff at the hotel were very friendly and helpful, we can’t fault this hotel. Well worth the money.
Stayed 3 nights in Apr 2025

2/10 Terrible

Amanu

Disliked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

Waniza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice hotel .
Stayed 3 nights in Jan 2025

10/10 Excellent

Jan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, modern rooms, everything is just next door. I will book this place again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Nahid, Paterson N

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service

Quite poor, wouldn't stay again

There is very little communication from the hotel and you need a code to get into both the building and your room which we didn't receive so we were stuck outside in the cold for almost 45 minutes. The room itself is fine but the bathroom wasn't clean, hairs left everywhere. Even after the room had been cleaned again they were still there. When taking a shower the bath tray immediately fills up and flooded the whole bathroom and into the main room.
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, property conditions & facilities, room comfort

Rooms in Bergamo

The hotel is perfectly placed for exploring Bergamo and has a lot of cafes.and bars near by. But the fsct that you have no receptionist, except on the phone, means if you have any problems or issues you can't get them sorted. Check in is do e through an email link and yiu then get codes.to access both the main entrance and your room, I personally wiuld classmit more.as an Air B&B than a hotel. But the room was spotlessly clean, as.werw the stairways.and hall areas, and very comfortable.
Stayed 2 nights in Nov 2024

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

MARIO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

MARIO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, property conditions & facilities
The hotel was great easy to access. The room temperature was hot, i tried to change it myself but it didnt work so i had to sleep with the balcony door open. Overall what would make the hotel perfect is if it had a front desk. However i didn't have any issues with checkin or getting into my room.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Property conditions & facilities
Clean and center
Stayed 2 nights in Sep 2024

10/10 Excellent

Arthur

Stayed 1 night in Jun 2024

10/10 Excellent

Vincent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place
Stayed 1 night in Sep 2024

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location in Bergamo

Well located, near bars and restaurants. Beautiful area to stay in. The hotel is modern, the room is comfortable and nicely decorated. It was ideal for us. The only negatives are that only paper/plastic cups are provided, no wine glasses or opener. Also only two coffee pods each day (we normally start our day with two coffees each). Despite those few mentions, we would definitely stay at the Bergamo Inn 21 again.
View from the foyer
The hotel entrance
Around the hotel
Stayed 2 nights in Sep 2024

10/10 Excellent

Suzie

Liked: Cleanliness, amenities, property conditions & facilities
A lovely room right on the top floor (there is an elevator) The balcony was a tiny square concrete area with a 6 foot wall, so not great for relaxing of an evening
Stayed 1 night in Sep 2024