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Starhotels Cristallo Palace

4.0 star property

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Photo gallery for Starhotels Cristallo Palace

Exterior
Bar (on property)
Single Room | Premium bedding, minibar, in-room safe, desk
Breakfast, lunch and dinner served
Daily buffet breakfast for a fee

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Via Betty Ambiveri 35, Bergamo, BG, 24126
  • Place, Centro Congressi Giovanni XXIII
    ‪2 min drive‬
  • Place, Via XX Settembre
    ‪4 min drive‬
  • Place, Largo Porta Nuova
    ‪4 min drive‬
  • Airport, Bergamo (BGY-Orio Al Serio)
    ‪4 min drive‬

Room options

View all photos for Family Room

Tasting room

Family Room

8.0 out of 10
Very good
(3 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Premium bedding, minibar, in-room safe, desk

Superior Double or Twin Room

8.0 out of 10
Very good
(3 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room, Connecting Rooms

Premium bedding, minibar, in-room safe, desk

Family Room, Connecting Rooms

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 4
  • 2 Double Beds OR 4 Single Beds
  • Free Wi-Fi

View all photos for Executive Room

Executive Room | Premium bedding, minibar, in-room safe, desk

Executive Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room

Deluxe Room | Premium bedding, minibar, in-room safe, desk

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Single Room

Single Room | Premium bedding, minibar, in-room safe, desk

Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Classic Double or Twin Room

Premium bedding, minibar, in-room safe, desk

Classic Double or Twin Room

9.2 out of 10
Wonderful
(7 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

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About this property

Starhotels Cristallo Palace

Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a conference centre, a business centre and conference space.
Starhotels Cristallo Palace offers 90 accommodations with minibars and a safe. Beds feature premium bedding. Satellite televisions are provided. Bathrooms include a shower, slippers, bidets and hairdryers.

This Bergamo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
During your stay at Starhotels Cristallo Palace, you'll be within walking distance of Humanitas Gavazzeni Hospital. You'll find features such as free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • 6 minutes by car from Piazza Vecchia and 11 minutes from Leolandia
  • Airport drop-off shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre, meeting rooms, and limo/town car service are available.

WiFi is free in public spaces. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Starhotels Cristallo Palace. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. For a fee, parking is available.

This 4-star Bergamo hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Antica Perosa – This restaurant serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Limo/town car service
  • Parking on site (EUR 14 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 12 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Antica Perosa

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 9 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per stay
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tourist tax is imposed by the city and collected at the property. The tax is 7% of the room price, excluding VAT and additional services, but will not exceed a maximum equivalent amount of EUR 5 per person, per night. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • An effective city/local tax rate of 7.00 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 12 per person
  • Airport shuttle fee: EUR 35 per vehicle
  • Self-parking fee: EUR 14 per day
  • Pet fee: EUR 30 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Starhotels Cristallo Palace offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT016024A1FEWEEBSZ
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Cristallo Palace
Starhotels Cristallo Palace
Starhotels Cristallo Palace Bergamo
Starhotels Cristallo Palace Hotel
Starhotels Cristallo Palace Hotel Bergamo
Starhotels Cristallo Bergamo
Starhotels Cristallo Palace Hotel
Starhotels Cristallo Palace Bergamo
Starhotels Cristallo Palace Hotel Bergamo

Starhotels Cristallo Palace Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 256 out of 699 reviews
Rating 8 - Good. 323 out of 699 reviews
Rating 6 - Okay. 86 out of 699 reviews
Rating 4 - Poor. 23 out of 699 reviews
Rating 2 - Terrible. 11 out of 699 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
Nice friendly staff, a great breakfast and a pillow menu.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Vito

Liked: Cleanliness
Disliked: Property conditions & facilities
Quite dated hotel
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities
Clean, Quiet, Excellent service and price. No more than 30 minute walk to most areas in Bergamo.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Salla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel near airport
Stayed 1 night in Jul 2025
Verified

8/10 Good

Leanne

Liked: Cleanliness, staff & service

Airport hotel

Conveniently near the airport.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Harish

Liked: Cleanliness, staff & service, amenities
Clean room
Stayed 1 night in Feb 2026
Verified

8/10 Good

Lesley

Liked: Cleanliness
Lovely check in staff, clean everything else very average
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel for the price
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Vilde

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff. Clean and tidy room
Stayed 5 nights in Oct 2025
Verified

8/10 Good

ahmad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location and tidy and clean

The hotel in general very good and close to the airport and there is available parking area around hotel.
Stayed 1 night in May 2025
Verified

8/10 Good

Oded

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were looking for a place to stay between Milan and Lake Garda to crash for the night after our flight. it was easy to find, placed on the E4, the check in was fast, the room was exactly what we needed, and the breakfast was great.
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Minerva

Liked: Staff & service, property conditions & facilities
Location was convenient, that’s all.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
I had a good time in your hotel. Thank you!
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Nice hotel for a quick stopover and an easy walk to the train station.
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Ibrahim

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

CMBYN

The room was great! Breakfast was very good and had lots of options. Staff were kind.
Stayed 2 nights in Aug 2025
Verified

6/10 Okay

Marie

Liked: Cleanliness, staff & service, amenities
Ok
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Guruprasad

Great location, good room conditions and most polite and helpful staff. Highly recommend
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Onat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great!

Great staff & clean rooms
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
staff was helpful and friendly
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Adina

Perfect
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Orla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely, spacious rooms

We didn't spend long in this hotel as our flight was delayed and we only booked it for one night. It was a shame as the family room was excellent, so spacious and clean with two bathrooms. The beds were comfortable and there was air-con. Excellent airport hotel option, much better than we expected.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Harpriet

Liked: Cleanliness, staff & service
Only stayed one night, nice hotel very comfy bed slept well. Would have been nice if they had fresh milk in the rooms.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

HYUKIL

Liked: Cleanliness, staff & service
everything`s ok
Stayed 1 night in Jun 2025
Verified

8/10 Good

Philipp

Liked: Cleanliness, staff & service, property conditions & facilities
Old hotel but correct and clean. Elevators small for the size of the hotel. Friendly and discreet service.
Stayed 1 night in Apr 2024

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