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Scandic Neptun

3.5 star property

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Photo gallery for Scandic Neptun

Dinner served
Junior Suite | Premium bedding, desk, iron/ironing board, free cots/infant beds
Lobby
Presidential Suite | Premium bedding, desk, iron/ironing board, free cots/infant beds
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • 24/7 front desk
  • Bar
  • Housekeeping
  • Pet-friendly

Explore the area

View in a map
Valkendorfsgate 8, Bergen, 5012
  • Hurtigruten Terminal
    ‪6 min walk‬
  • Bryggen
    ‪10 min walk‬
  • Bryggen Waterfront
    ‪10 min walk‬
  • Bergen (BGO-Flesland)
    ‪19 min drive‬

Room options

View all photos for Presidential Suite

Presidential Suite | Premium bedding, desk, iron/ironing board, free cots/infant beds

Presidential Suite

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

Premium bedding, desk, iron/ironing board, free cots/infant beds

Room, 1 Queen Bed

9.4 out of 10
Exceptional
(17 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room

Premium bedding, desk, iron/ironing board, free cots/infant beds

Single Room

8.6 out of 10
Excellent
(11 reviews)
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, desk, iron/ironing board, free cots/infant beds

Junior Suite

  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Twin Room

Premium bedding, desk, iron/ironing board, free cots/infant beds

Twin Room

8.2 out of 10
Very good
(117 reviews)
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room

Family Room | Premium bedding, desk, iron/ironing board, free cots/infant beds

Family Room

9.0 out of 10
Wonderful
(20 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Superior Twin Room

Superior Twin Room | Premium bedding, desk, iron/ironing board, free cots/infant beds

Superior Twin Room

8.0 out of 10
Very good
(22 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, Multiple Beds

Premium bedding, desk, iron/ironing board, free cots/infant beds

Superior Room, Multiple Beds

8.2 out of 10
Very good
(10 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds and 1 Double Sofa Bed

Junior Suite

  • Sleeps 2

Superior Queen Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

Twin Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

Single Room

  • Sleeps 1

Queen Room

  • Sleeps 2

Presidential Suite

  • Sleeps 2

Superior Twin Room

  • Sleeps 2

Family Room

  • Sleeps 3

Similar properties

Superior Twin Room | View from room

Scandic Bergen City

  • Pet-friendly
  • Free WiFi
  • Gym
  • Breakfast available
4.0 out of 5, Very good, 1,252 reviews
The price is €91
includes taxes & fees
3 Oct - 4 Oct
Scandic Bergen City

About this property

Scandic Neptun

Hotel with a restaurant, a short walk to Hurtigruten Terminal
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a business centre, laundry facilities and a 24-hour front desk.
Scandic Neptun offers 197 accommodations with a hairdryer. Beds feature premium bedding. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include baths or showers. Business-friendly amenities include desks and desk chairs. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Scandic Neptun. During your stay, you're just a quick walk from Hurtigruten Terminal. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a business centre, laundry facilities and a lift
  • On-site recreation includes a gym
  • Within a 10-minute walk of Hurtigruten Terminal and Bryggen Waterfront
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a business centre on site.

Public spaces have free WiFi. A fitness centre, a terrace, and tour/ticket assistance are also featured at the business-friendly Scandic Neptun.

This 3.5-star Bergen hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:30 AM to 10:30 AM.
Locullus – This restaurant only serves dinner.
Pascal Mat and Vin – This bistro serves lunch, dinner and light fare.
Restaurant Entre – This restaurant serves dinner and light fare.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (NOK 180 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; NOK 200 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Locullus
  • Pascal Mat and Vin
  • Restaurant Entre

Things to do

  • Gym

Family friendly

  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Comprehensive food waste policy
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable/satellite channels

More

  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: NOK 200 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NOK 200.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NOK 200 per person
  • Nearby parking fee: NOK 180 per day (164 ft away)
  • Pet fee: NOK 200 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: NOK 200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Scandic Neptun
Scandic Neptun Bergen
Scandic Neptun Hotel
Scandic Neptun Hotel Bergen
Neptun Hotel Bergen
Scandic Neptun Hotel
Scandic Neptun Bergen
Scandic Neptun Hotel Bergen

Scandic Neptun Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 444 out of 1030 reviews
Rating 8 - Good. 341 out of 1030 reviews
Rating 6 - Okay. 163 out of 1030 reviews
Rating 4 - Poor. 50 out of 1030 reviews
Rating 2 - Terrible. 32 out of 1030 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Travelled with partner, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The hotel is classic. The staff were friendly. The breakfast was plentiful. It is bery conveniently located in all directions to shopping, eating and the docks. The neighborhood though was quiet and felt safe
Stayed 2 nights in May 2025

10/10 Excellent

Julie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is quite central. The room was really nice.
Stayed 1 night in May 2025

8/10 Good

Gavin

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to find as it’s a 10min walk from the tram straight from the airport. Welcoming staff. We had a recently upgraded room but the temperature control is non-existent. We were there during the festival so it was wedged but the restaurant more or less managed. It would be good if Scandic rated the quality of each hotel as we’d come from the Holberg in Oslo and it was not in the same league. Many of the less than positive reviews are worth reading.
Stayed 4 nights in May 2025

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient to the shops and harbor. Plus it was pretty close to the tram to the airport.
Stayed 4 nights in May 2025

4/10 Poor

Wai May

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Negatives: 1. We were allocated a Double "Accessible" room despite having requested for a Superior Twin room (pre-booked and reiterated on arrival). 2. Check-in at 16:00 - later than the standard 15:00 so had to wait in a queue. 3. Unable to connect to Wifi until a second Front Desk staff member provided alternative password. The first staff had no idea! 4. Our Superior Room had no air-conditioning and as it was hot, thankfully, a fan was made available. It didn't help as there was also NO Fridge nor a guest Ice-making machine. 5. Bathroom - no bath mat provided, nor were there any hooks to hang towels or clothes. 6. Tea/coffee - no spoon provided to stir beverage. 7. On our last day, as we were leaving at 07:30 and their breakfast restaurant only opened at 07:30, we had to pick up a 'Breakfast to Go' (no offer of delivery to room!). The provisions were adequate for a light snack (fruit, 2 slices of bread, slice of ham & cheese, mayo, small tube of fish paste & butter but NO utensils provided). How were we expected to butter our bread? When we went down to Reception to ask for a knife, the staff on duty couldn't provide one. Obviously, a huge shortage of utensils!
Stayed 2 nights in May 2025

10/10 Excellent

Amie

Stayed 3 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

The staff was great. The breakfast was the best ever- truly outstanding. The room was a nice size. Our room faced the street and it was noisy all night long. The location was good in the city, we could get anywhere easily. Highly recommend- bring earplugs if traffic bothers your sleep.
Stayed 1 night in May 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Just ok- get what you pay for

Honestly I would not stay here again. The outlet situation isn't great (add some extension cords at least near the beds). The breakfast ran out of stuff and was not replenished. If you're going to offer a breakfast during a time frame, it should be offered the whole time. The location is fantastic, close to the action, the bus line and the train station. Lobby people were very polite and professional. Biggest let down was I booked this mid trip to do laundry and was told they do not have laundry.
Stayed 3 nights in May 2025

8/10 Good

Ashley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a suite which was a good size, it had a separate seating/lounge area to bedroom so we were able to space out which was great. The bathroom was equally a good size and room amenities worked. The hotel is in a great location, easy walking distance to most parts of the city including the port (Bergen isn't a huge city anyway). The breakfast was perfect for us as well, nice selection and good quality. Only downside was our room was really hot, after I arrived I turned off the radiators and we had the doors open when we were there to cool it down. Also the balcony lights remained on overnight with no ability to switch off, curtains didn't completely keep all the light out. Overall, great, clean, hotel to stay in at the heart of Bergen with friendly, helpful staff.
Stayed 3 nights in Apr 2025

10/10 Excellent

AVIHAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Helen Jane, Clitheroe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and helpful, friendly staff with an excellent choice and quality at breakfast.
Stayed 3 nights in Apr 2025

10/10 Excellent

Andrey, SAN FRANCISCO

Liked: Cleanliness, staff & service, property conditions & facilities
Scandic Neptun is perfectly located—an easy walk to the harbor, Bryggen, and lots of great food and beer spots. The breakfast was excellent with a big variety and fresh options. Our room faced the inner courtyard, so no view—just other rooms across—but it was quiet and comfortable. Overall, a solid base for exploring Bergen!
Stayed 5 nights in Mar 2025

6/10 Okay

Vishnu

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Ok
Stayed 1 night in Mar 2025

10/10 Excellent

Freda

Liked: Staff & service, property conditions & facilities
Staff were wonderful
Stayed 1 night in Feb 2025

6/10 Okay

Mark

Business traveller
Liked: Property conditions & facilities
Disliked: Cleanliness
Basic hotel and in need of an upgrade. Poor service on cleaning the room. Great breakfast. Poor communication between staff. Wouldn’t good back.
Stayed 14 nights in Jan 2025

10/10 Excellent

Hana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and profesional staff, lovely and clean room , amazing breakfast, allocated in city centre. Very warm room.I can highly recomended.Thank you
Stayed 2 nights in Jan 2025

10/10 Excellent

NGUYEN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, just around the corner from the harbour. Walking distance to restaurants & bars . Room needed a little tlc but it was clean. Lovely breakfast
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for exploring Bergen and its waterfront. Friendly staff, no hassle luggage storage, and very good breakfast buffet. Easy walking distance to much that Bergen offers to visitors.
Stayed 2 nights in Nov 2024

8/10 Good

George

Stayed 3 nights in Oct 2024

10/10 Excellent

Madison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern hotel with a phenomenal breakfast!!
Stayed 1 night in Oct 2024

4/10 Poor

Uma

Travelled with partner
Disliked: Property conditions & facilities
Really disappointing room. No coffee maker in room or kettle. No phone in room as was told that hotel is phasing phones out because ‘everyone’ has a cell phone. A foreign visitor with no local connection has no way to make emergency or housekeeping calls. Floors appeared uncleaned for a longtime as they got stuck with our shoes. Bathroom had no basic supply like lotions, shower cap & floor mat.
Stayed 2 nights in Sep 2024

8/10 Good

Viki

Liked: Cleanliness
Disliked: Staff & service, amenities
The check in experience was not nice at all. The receptionist was borderline unfriendly and definitely seemed like she didn't care to make us feel welcome or have a nice experience. When we got to our room (which actually looked very nice), we discovered that it didn't have hot water. Lukewarm at best. We went back to reception, who swapped us to another room on the same floor. We went there and it was the same. Then we were swapped to a 3rd room on another floor, which had hot water. During the whole time the receptionist cooperated but wasn't nice at all. The room we ended up in was much smaller and was less equipped than the first room we went into. Additionally, the bathroom had a funky smell that never went away, even after we stayed there 3 nights and the powered vent worked for a long time. The room also missed the tea/coffee making set (kettle, cups, teaspoons, coffee & tea) and it took more than one request to receive all of that - again, giving us the feeling we were a burden. In general it felt like this room wasn't properly prepared for guests and was handed out as an emergency response with no follow up. On the positive side, the buffet breakfast (was included in our deal) was very good.
Stayed 3 nights in Sep 2024

10/10 Excellent

Paul L

Liked: Cleanliness, staff & service, property conditions & facilities
Clean quiet room, good breakfast buffet in the morning.
Stayed 5 nights in Sep 2024