2/10 Terrible
James
9 Jun 2025
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the worst places I've ever stayed. Checked in and was given absolutely no information on lockers, towels, safe etc. I had booked a capsule. It was horrendous. Like sleeping in a coffin. Everytime I turned over or even moved in the slightest, the noise from the creaking of the wood was loud enough to wake you, they are horrendous. Impossible to sleep. Even worse when a load of drunk lads get in at 4.30am and spend literally the next two hours shouting, talking, marching up and down, banging doors. It was relentless. The place says there's a 24/7 reception but the capsule block is a building away so staff will do nothing to address this if it happens. I'd travelled for over 10 hours before checking into this place just after midnight in need of rest and it was the worst night I've ever had, the thought of another night there was depressing so I checked out and booked a proper hotel for the remaining two nights, cut my losses and worth every penny. I've already been told they won't refund me for the nights I had already paid for and whilst its a small price to pay never having to return, its a disgrace considering how appalling it is. The showers were awful, one was full of hair. I cannot express this enough - stay away, you are worth so much more than one second in this place
James
Stayed 3 nights in Jun 2025
