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ipartment Berlin Mitte @HOME by Best Western

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Photo gallery for ipartment Berlin Mitte @HOME by Best Western

A building with a balcony, a door with glass panels, and a visible interior with a chair and framed pictures.
A modern living room with a sofa, a coffee table, a red side table, and a bookshelf.
A modern dining area with a round table, chairs, a mirror, and a kitchen in the background.
A hotel room with a bed, a desk, a chair, a TV, and a bathroom with a sink and mirror.
A multi-story residential building with balconies, a bike parking area, and a paved courtyard.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Laundry room
  • Kitchen

Explore the area

View in a map
Pankstraße 9, Berlin, BE, 13357
  • Place, silent green Kulturquartier
    ‪5 min walk‬
  • Place, Humboldthain Park
    ‪9 min walk‬
  • Place, Berlin Wall Memorial
    ‪6 min drive‬
  • Airport, Berlin (BER-Brandenburg)
    ‪54 min drive‬

Room options

View all photos for Standard Apartment, 1 Queen Bed, Kitchen (Full Kitchen)

A modern room with a desk, a chair, a bed, a window with curtains, and a potted plant.

Standard Apartment, 1 Queen Bed, Kitchen (Full Kitchen)

  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Apartment, 1 Queen Bed, Balcony (Full Kitchen)

A hotel room with a bed, two chairs, a small table, and two pendant lights.

Standard Apartment, 1 Queen Bed, Balcony (Full Kitchen)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Apartment, 1 Queen Bed, Kitchen (Living Room, Full Kitchen)

A modern bedroom with a bed, bedside tables, a chair, and a wardrobe.

Standard Apartment, 1 Queen Bed, Kitchen (Living Room, Full Kitchen)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Apartment, 1 Queen Bed, Balcony (Full Kitchen)

A modern hotel room with a bed, two chairs, a small table, and a large window with curtains.

Standard Apartment, 1 Queen Bed, Balcony (Full Kitchen)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Luxury Apartment, 1 King Bed, Kitchen (with Sofabed, Full Kitchen)

A modern dining area with a round table, four chairs, and a view to the outside.

Luxury Apartment, 1 King Bed, Kitchen (with Sofabed, Full Kitchen)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Apartment, 1 King Bed, Kitchen (with Sofabed, Full Kitchen)

A modern kitchen with grey cabinets, a dining area with a table and chairs, and a large window with curtains.

Standard Apartment, 1 King Bed, Kitchen (with Sofabed, Full Kitchen)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Apartment 1 King Bed Luxury 74 Square Meters Sofabed Terrace Full Kitchen Separate Living Area

In-room safe, blackout curtains, soundproofing, free WiFi

Apartment 1 King Bed Luxury 74 Square Meters Sofabed Terrace Full Kitchen Separate Living Area

  • 74 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Apartment 1 King Bed Extra Luxury 90 SquareMeters Sofabed Terrace FullKitchen Separate Living Area

In-room safe, blackout curtains, soundproofing, free WiFi

Apartment 1 King Bed Extra Luxury 90 SquareMeters Sofabed Terrace FullKitchen Separate Living Area

  • 90 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Apartment - Queen Bed, Extra Smart, 22 Square Meters, Full Kitchen, Work Desk, Safe

In-room safe, blackout curtains, soundproofing, free WiFi

Apartment - Queen Bed, Extra Smart, 22 Square Meters, Full Kitchen, Work Desk, Safe

  • 22 sq m
  • Sleeps 1
  • 1 Queen Bed
  • Free Wi-Fi

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Exterior
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About this property

ipartment Berlin Mitte @HOME by Best Western

This smoke-free hotel features concierge services, laundry facilities and free Wi-Fi in public areas. Weekly housekeeping is available.
Ipartment Berlin Mitte @HOME by Best Western offers 59 accommodations with espresso makers and a safe. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). 43-inch Smart televisions come with cable channels. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is provided on a weekly basis.

During your stay at ipartment Berlin Mitte @HOME by Best Western, you're just a quick walk from silent green Kulturquartier. Free WiFi in public areas, concierge services and laundry facilities are available.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Services include a concierge and luggage storage
  • Just a 4-minute drive from Friedrichstrasse and 7 minutes from Brandenburg Gate
  • Pets welcome for a fee
As a guest of ipartment Berlin Mitte @HOME by Best Western, you'll find concierge services and laundry facilities. WiFi is free in public spaces.

This Berlin hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (weekly)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • No lift
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Espresso maker
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Toaster

More

  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions and an access code; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, host will greet you

Pets

  • Pets: EUR 15 per accommodation, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 8.025 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 15 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions and an access code. The host will greet guests on arrival.
Property Registration Number ipartment GmbH, HRB 63573, 0049221921636200, Gilbachstraße 29a 50672, Köln, DE 262180998
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

ipartment Berlin Mitte Berlin
ipartment Berlin Mitte Aparthotel
ipartment Berlin Mitte Aparthotel Berlin

ipartment Berlin Mitte @HOME by Best Western Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 6 out of 16 reviews
Rating 8 - Good. 5 out of 16 reviews
Rating 6 - Okay. 2 out of 16 reviews
Rating 4 - Poor. 1 out of 16 reviews
Rating 2 - Terrible. 2 out of 16 reviews

9.0/10

Cleanliness

7.0/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Ulrike

Liked: Cleanliness, room comfort, communication
Very nice rooms with little balcony, bathroom and kitchen, nicely furnished. Unfortunately the communication about the PIN code on how to access the building and room got ‚blocked‘ by hotel.com and arrived 24 h later. Thankfully the lady still worked… 30 min later she would have been gone.
Stayed 1 night in May 2024
Verified review

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Communication

Not Recommended.

Hotels.com was misleading about the location of this property. I booked this as it stated it was in centre, which it was not. If I knew of the exact location, I would not have booked it. This was our first visit to Berlin and I did not expect the apartment to be across the road from a park for the homeless and to openly see drug use taking place. There needs to be more of an honest representation of where this property is located. We received no check in details until I called to request. Check in details are supposed to arrive the day before, which they didn’t. I was then advised they would arrive between 2pm - 3pm on the day of check in, which they didn’t. Thankfully a couple of other guests allowed us into the reception out of the hot sun. I called for check in details, which shouldn’t have happened. Better communication is required. I would not recommend this particular property due to the location.
Stayed 3 nights in Aug 2025
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, room comfort, communication

Worst Check in Experience Ever!!

It is one of those hotels where you go to the room with a code that is sent to you on the day of the trip. In theory it could have been a easy check in experience however on the massage they forget the special first time entrance code. I had to call them since the office is closed you have wait on phone to get routed to Köln head office . Till they could understand the issue and connect me to someone in Berlin who would connect to the lobby computer through a remote desktop software, I had to wait on the phone for 15 minutes which was very annoying. I got my code to enter the room.After the minutes I went downstairs to have something to eat in the area, then I saw that lobby computer which is in a glass box is turned on with full brightness with my name and code on the screen. Apparently the person working for home has no regard for the safety procedures. I immediately called them again then I had to wait to get routed to Köln. Explained the situation but they did not understand the urgency of the issue and tried to connect with their IT support team but since it was late obviously the support team did not answer.I called them multiple times but with not luck to fix the issue. After 40 minutes I would connect to the guy who gave me my code initially and I could get him to connect again and close the windows on the PC. The hotel itself is very simple room with an additional kitchen, equipment here is very simple and do not reflect the high rate of the hotel.Also not very clean
Stayed 3 nights in Oct 2023
Verified review

10/10 Excellent

Julio

Liked: Cleanliness, amenities, property conditions & facilities
Das Zimmer ist toll. Sehr sauber.
Stayed 1 night in Jan 2026
Verified review

2/10 Terrible

Niels

Rezension für iPartment

Leider war mein Aufenthalt im iPartment enttäuschend. Das Zimmer roch stark nach Schimmel, was den Aufenthalt äußerst unangenehm machte und meiner Meinung nach nicht tragbar ist – besonders in dieser Preiskategorie. Was die Situation noch verschlechtert hat, war der unzureichende Kundenservice seitens iPartment. Auf meine Beschwerden wurde nur zögerlich oder gar nicht reagiert, und ich hatte nicht das Gefühl, dass mein Anliegen ernst genommen wurde. Ohne die Hilfe des Supports von Hotels.com wäre ich auf den Kosten sitzen geblieben. Schade – das Konzept der Unterkunft ist grundsätzlich vielversprechend, aber wenn grundlegende Dinge wie Sauberkeit und Kundenservice nicht stimmen, kann ich keinen erneuten Aufenthalt empfehlen.
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, communication
Apartment war gut, jedoch das Bett und das Kissen waren extremst ungemütlich. Viel zu weich und wacklig. Nichts für Menschen mit Rückenschmerzen 😄
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Bernd

Liked: Cleanliness, amenities, property conditions & facilities, communication
Das Appartement ist sehr modern und mit allen erforderlichen Utensilien ausgestattet. Man fühlt sich sofort sehr wohl.
Stayed 3 nights in Jun 2024
Verified review

6/10 Okay

Eduard

Liked: Cleanliness, property conditions & facilities, communication
Sehr laut
Stayed 4 nights in Feb 2024
Verified review

10/10 Excellent

Andreas

Liked: Cleanliness, amenities, property conditions & facilities, communication
sehr zentral und doch absolut ruhig, moderne Ausstattung, tolle Bettenqualität, voll ausgestattete Küche, Smart TV, Bus & S-Bahn & U - Bahn zirka 3 Gehminuten entfernt
Stayed 1 night in Feb 2024
Verified review

8/10 Good

Kasper

Liked: Cleanliness, communication

Fin lejlighed med balkon

Fin nyere lejlighed med mindre møbleret balkon, der i sommermånederne må være et kæmpe plus. Indtjekning med tilsendte adgangskoder fungerede perfekt, modtog dem både på sms og mail. Efter første adgang med koderne, så får man et adgangskort der benyttes i stedet. Dette ligger sammen med en fin lille velkomstgave klar på spisebordet. God seng/madras, dejlig bruser og veludstyret køkken. Og nu til de mindre gode ting: Jeg rejste solo, men synes det er kritisabelt at der i lejligheden i alt kun fandtes en ret tynd hovedpude, altså slet ingen andre hovedpuder eller pyntepuder! Jeg sov derfor dårligt, da jeg måtte benytte min store vinterjakke som underlag til hovedpuden! Området var nok specielt her om vinteren uinspirerende og tildels en smule utrygt - Nok specielt pga. nytårskrudtet! Dog vil jeg anbefale de to ret lækre caféer, Krûmels Café/Bar og Coffee Circle Café, der ligger på vejen hen til S-U Wedding.
Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

LisaMarie

Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Anja

Liked: Cleanliness, room comfort, communication
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

JIHYE

Liked: Cleanliness, room comfort, communication
Stayed 7 nights in Oct 2023