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Best Western Plus Hotel Bern

4.0 star property

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Photo gallery for Best Western Plus Hotel Bern

Terrace/patio
In-room safe, blackout curtains, free cots/infant beds, free WiFi
Front of property
Rooftop bar
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk

Explore the area

View in a map
Zeughausgasse 9, Bern, BE, 3011
  • Place, Federal Palace
    ‪3 min walk‬
  • Place, Berner Munster
    ‪6 min walk‬
  • Place, Kursaal Bern
    ‪6 min walk‬
  • Airport, Bern (BRN-Belp)
    ‪16 min drive‬

Room options

View all photos for Deluxe Room, 1 Double Bed, Refrigerator (with Sofabed)

Deluxe Room, 1 Double Bed, Refrigerator (with Sofabed) | In-room safe, blackout curtains, free cots/infant beds, free WiFi

Deluxe Room, 1 Double Bed, Refrigerator (with Sofabed)

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 Double Bed, Refrigerator (with Sofabed)

Suite, 1 Double Bed, Refrigerator (with Sofabed) | In-room safe, blackout curtains, free cots/infant beds, free WiFi

Suite, 1 Double Bed, Refrigerator (with Sofabed)

8.0 out of 10
Very good
(3 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, Refrigerator (Converts to 2 Twin Beds)

In-room safe, blackout curtains, free cots/infant beds, free WiFi

Standard Room, 1 Queen Bed, Refrigerator (Converts to 2 Twin Beds)

9.4 out of 10
Exceptional
(61 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Business Room, 1 Queen Bed, Refrigerator (Converts to 2 Twin Beds)

Business Room, 1 Queen Bed, Refrigerator (Converts to 2 Twin Beds) | In-room safe, blackout curtains, free cots/infant beds, free WiFi

Business Room, 1 Queen Bed, Refrigerator (Converts to 2 Twin Beds)

9.6 out of 10
Exceptional
(14 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Apartment, 1 Double Bed, Kitchenette (with Sofabed)

Standard Apartment, 1 Double Bed, Kitchenette (with Sofabed) | Private kitchenette | Fridge, espresso maker

Standard Apartment, 1 Double Bed, Kitchenette (with Sofabed)

  • 43 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room

In-room safe, blackout curtains, free cots/infant beds, free WiFi

Deluxe Double Room

  • Sleeps 2

View all photos for Suite

In-room safe, blackout curtains, free cots/infant beds, free WiFi

Suite

  • Sleeps 3

View all photos for Standard Room, 1 Double Bed, Annex Building (Boutique Room)

Standard Room, 1 Double Bed, Annex Building (Boutique Room) | In-room safe, blackout curtains, free cots/infant beds, free WiFi

Standard Room, 1 Double Bed, Annex Building (Boutique Room)

9.2 out of 10
Wonderful
(7 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Boutique Room Annex

  • Sleeps 2

View all photos for Apartment

In-room safe, blackout curtains, free cots/infant beds, free WiFi

Apartment

  • Sleeps 3

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About this property

Best Western Plus Hotel Bern

Pet-friendly hotel connected to a shopping centre in Bern with a restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and a 24-hour business centre. WiFi in public areas is free. Other amenities include a conference centre, a business centre and conference space.
Best Western Plus Hotel Bern offers 116 air-conditioned accommodations with espresso makers and a safe. Flat-screen televisions come with satellite channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Bern hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Best Western Plus Hotel Bern's great location gets high marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from French Church. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • Guests have great things to say about the helpful staff and the location
  • Steps from French Church and Jackpot Spielcasino Bern
  • Pets welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 7 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 8611 square feet (800 square metres) and includes a conference centre. A terrace, multilingual staff, and complimentary newspapers in the lobby are also featured at Best Western Plus Hotel Bern.

This 4-star Bern hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Volkshaus 1914 – This restaurant serves breakfast, lunch and dinner. A children's menu is available.
Attikabar – On-site rooftop bar. Open selected days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (CHF 24.90 per day); discounts available
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: CHF 22 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Attikabar
  • Volkshaus 1914

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • Computer station
  • Conference centre (8,611 square foot of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 8 floors
  • Banquet hall
  • Built in 1914
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CHF 20 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 22 per person
  • Nearby parking fee: CHF 24.90 per day (2297 ft away)
  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Best Western Hotelbern
Best Western Hotelbern Bern
Best Western Hotelbern Hotel
Best Western Hotelbern Hotel Bern
Best Western Hotelbern
Best Western Plus Bern Bern
Best Western Plus Hotel Bern Bern
Best Western Plus Hotel Bern Hotel
Best Western Plus Hotel Bern Hotel Bern

Best Western Plus Hotel Bern Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 422 out of 613 reviews
Rating 8 - Good. 149 out of 613 reviews
Rating 6 - Okay. 32 out of 613 reviews
Rating 4 - Poor. 3 out of 613 reviews
Rating 2 - Terrible. 7 out of 613 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Emma

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The team was so kind and they were able to get us in earlier than anticipated for check in!
Stayed 1 night in Aug 2025

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Baltazar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. We had a large room for three people. Nice room amenities.
Stayed 2 nights in Aug 2025

8/10 Good

John a

Stayed 3 nights in Jul 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great central location in city of Bern. Wonderful hotel
Stayed 2 nights in Jul 2025

10/10 Excellent

mahadev

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Jul 2025

10/10 Excellent

Frank

Stayed 2 nights in Jun 2025

10/10 Excellent

peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location and nice clean room. Lots of shops and restaurants and sights within easy walking distance. Great gym for use through an agreement with the hotel around the corner. My only disappointment was I arrived on a Sunday and the hotel restaurant and rooftop bar which looks like fun was closed on Sundays.
Stayed 1 night in Jul 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for old town touring.

Perfect location for touring 8 minute walk to the train station 3 minutes to the bus stop. Helpful staff comfortable stay.
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent hotel right in the centre of Bern. A very nice room and good facilities
Stayed 2 nights in Jul 2025

8/10 Good

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jul 2025

10/10 Excellent

Jay

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent room other than location of room. Window into a middle tunnel.
Stayed 2 nights in Jul 2025

10/10 Excellent

Nian

Stayed 1 night in Jul 2025

10/10 Excellent

Keith

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This place had air conditioning which in Switzerland is rare. During their summer heatwave we felt comfortable here
Stayed 1 night in Jun 2025

10/10 Excellent

Kathryn, Charlotte

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very quiet rooms. Would most def recommend and stay there again
Stayed 3 nights in Jun 2025

10/10 Excellent

Nicole

Stayed 4 nights in Jun 2025

10/10 Excellent

ERIKA, Lake Elsinore

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My husband and I had a great stay in Best Western Plus Hotel Bern. Everything was great- clean room, bathroom was roomy, plenty of closet space, central location and the staff was awesome. We also enjoyed the morning breakfast. The hotel has a roof bar with beautiful Mountain Views.
Stayed 3 nights in Jun 2025

10/10 Excellent

ERIKA, Lake Elsinore

Stayed 3 nights in Jun 2025

10/10 Excellent

Shen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in this hotel for two nights. It is close to everything. The most important thing was the room has AC which is not every hotel has in Bern.
Stayed 2 nights in Jun 2025

10/10 Excellent

Haleh

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel and close to everything
Stayed 2 nights in Jun 2025

10/10 Excellent

Mira

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Quiet, clean and a great location close to restaurants, sights and transport.
Stayed 2 nights in Jun 2025

8/10 Good

Ron

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Parking is three blocks away and the AC is a joke!! It barely works and with the humid weather, that’s not going to work! See other locations that have good working AC and parking that really works!
Stayed 1 night in Jun 2025

8/10 Good

Roxanna

Liked: Cleanliness
Stayed 1 night in May 2025