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"close location to the station room was a bit smelly " More

By a verified traveller on Wed 03 May 2017

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Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
€156* Per night/room 26 May - 27 May

Quadruple Room

Bed Count 3 Twin Beds Maximum Occupancy 4 Max

Comfort Quadruple Room

Bed Count 3 Twin Beds Maximum Occupancy 4 Max

Comfort Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Comfort Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Comfort Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

With your stay at Hotel City am Bahnhof, you're connected to the convention centre and just a quick walk from Church of the Holy Ghost. Features include free WiFi in public areas, plus a 24-hour business centre and breakfast (surcharge).

  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes bicycles to rent
  • Steps from Church of the Holy Ghost and Bundeshäuser
  • Dogs welcome for a fee

Hotel City am Bahnhof ratings based on 83 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hotel City am Bahnhof

Everyone (29) Couples (13) Business (12) Family (5) Other (6) Friends (4)
4 out of 5
close location to the station room was a bit smelly

Posted by on 3 May 2017

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2 out of 5

Great location but the room was not impressive.

I think most visitors and I share the same opinion where the hotel is centrally located but the rooms lack comfort. You can feel the springs of the bed when lying down. The bathroom was fairly clean and the cleaning and reception staff were friendly. I think replacing the mattresses and providing free wi-fi would make a huge difference for the stay in the hotel.

Posted by on 21 Jul 2013

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4 out of 5
Sehr gut beim Bahnhof gelegen. Nüchterne Ausstattung.

Posted by , from Basel on 11 May 2024

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4 out of 5
Super zentral, gleich beim Bahnhof. Habe das Hotel 10Min. vor Zugsabfahrt verlassen. 24 Std. Reception bedient. Zimmer geräumig und ruhig (bei geschlossenem Fenster). Im Zimmer/ Bad alles vorhanden. Habe mich wohl und sicher gefühlt (allein Reisende).

Posted by on 8 May 2024

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4 out of 5
Zimmer 508: Brille an Toilette defekt

Posted by on 8 Jan 2024

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5 out of 5

Posted by on 28 Dec 2023

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5 out of 5

Posted by on 6 Dec 2023

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2 out of 5
Mauvais hôtel

Posted by on 3 Jul 2023

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5 out of 5

Posted by on 31 Mar 2023

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5 out of 5

Posted by on 20 Mar 2023

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About the Hotel City am Bahnhof

Location Bubenbergplatz 7, Bern, BE 3011

Property Features

A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. Multilingual staff, tour/ticket assistance, and a garden are also featured at the business-friendly Hotel City am Bahnhof. You'll have access to the indoor pool and health club at a partner property. This 3-star Bern hotel is smoke free.

  • 58 guestrooms or units
  • Charging station for electric cars
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Train station: Bern (ZDJ-Bern Railway Station) (0.1 km / 0.1 mi)

Room Amenities

Hotel City am Bahnhof offers 58 accommodations with minibars and a safe. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Heating
  • Ensuite bathroom
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Casino nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to lift

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: CHF 10 per pet, per day
  • Only dogs are allowed Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards, debit cards and cash

Cashless transactions are available

This property uses a grey water recycling system

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard, debit cards and cash. This property uses a grey water recycling system. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Grey water recycling system
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Sustainability/community reinvestment (10% revenue or more)
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Staffed front desk
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on-site
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Clean & Safe (Switzerland)
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 1.40 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 4.30 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 16 per person
  • Pet fee: CHF 10 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • am Bahnhof
  • City am Bahnhof
  • City am Bahnhof Bern
  • City am Bahnhof Hotel
  • City Bahnhof
  • City Hotel am Bahnhof
  • Hotel am Bahnhof
  • Hotel City am Bahnhof
  • Hotel City am Bahnhof Bern
  • Hotel City Bahnhof
  • Hotel City am Bahnhof Bern
  • Hotel City am Bahnhof Hotel
  • Hotel City am Bahnhof Hotel Bern

You should know

  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.