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Waterloo Hotel Lodge

3.0 star property

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Photo gallery for Waterloo Hotel Lodge

Spa
Lunch and dinner served
Superior Twin Room (Lodge) | Desk, iron/ironing board, free WiFi, bed sheets
Family Room (Superior Lodge) | Living area
Superior Twin Room (Lodge) | Desk, iron/ironing board, free WiFi, bed sheets

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Spa
  • Hot tub
  • Bar

Explore the area

View in a map
Holyhead Road, Betws-Y-Coed, Wales, LL24 0AR
  • Eryri National Park Visitor Centre
    ‪12 min walk‬
  • Gwydyr Forest
    ‪17 min walk‬
  • Zip World Betws-y-Coed
    ‪3 min drive‬

Room options

View all photos for Superior Twin Room (Lodge)

Superior Twin Room (Lodge) | Desk, iron/ironing board, free WiFi, bed sheets

Superior Twin Room (Lodge)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room (Superior Lodge)

Family Room (Superior Lodge) | Desk, iron/ironing board, free WiFi, bed sheets

Family Room (Superior Lodge)

9.6 out of 10
Exceptional
(4 reviews)
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 1 Single Bed and 2 Single Bunk Beds

View all photos for Deluxe Twin Room, 2 Single Beds

Deluxe Twin Room, 2 Single Beds | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Twin Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room (Lodge)

Standard Double Room (Lodge) | Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room (Lodge)

9.0 out of 10
Wonderful
(17 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room (Lodge)

Superior Double Room (Lodge) | Desk, iron/ironing board, free WiFi, bed sheets

Superior Double Room (Lodge)

9.2 out of 10
Wonderful
(15 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room (Hotel)

Double Room (Hotel) | Desk, iron/ironing board, free WiFi, bed sheets

Double Room (Hotel)

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room (Lodge)

Standard Twin Room (Lodge) | Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room (Lodge)

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room, Accessible

Superior Twin Room, Accessible | Desk, iron/ironing board, free WiFi, bed sheets

Superior Twin Room, Accessible

  • Sleeps 2
  • 2 Single Beds

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About this property

Waterloo Hotel Lodge

Hotel in Betws-Y-Coed with full-service spa and health club
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge and a sauna are on-site. Housekeeping is available on request.
Waterloo Hotel Lodge offers 44 accommodations with a hairdryer and an iron/ironing board. Guests can surf the web using complimentary wireless Internet access.

Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free toiletries and fans. Housekeeping is provided on request.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
The breakfast at Waterloo Hotel Lodge gets high marks from our customers. During your stay, you're just a quick walk from Lledr Valley. Free WiFi in public areas, free self-parking and a full-service spa are available.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to massages at the spa
  • Amenities include a front desk safe, meeting rooms and a terrace
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the breakfast
  • Steps from Lledr Valley and 9 minutes on foot from St Michael's Church
Waterloo Hotel Lodge offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A hot tub, a sauna, and spa services are also featured at the business-friendly Waterloo Hotel Lodge. Free self parking is available.

This 3-star Betws-Y-Coed hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.
Bar1815 – This restaurant serves lunch and dinner. A children's menu is available.
Bridge Restaurant – This restaurant serves breakfast and dinner. Open selected days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 14.95 for adults and GBP 8.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bar1815
  • Bridge Restaurant

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool

Conveniences

  • Hair salon
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Terrace

Full-service spa

  • Massage

Accessibility

  • No lift

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Desk
  • Desk chair
  • Fan
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Restaurant

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 14.95 for adults and from GBP 8.50 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
The front desk at this property is open daily from 8:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Best Western Waterloo
Best Western Waterloo Betws-y-coed
Best Western Waterloo Hotel & Lodge
Best Western Waterloo Hotel & Lodge Betws-y-coed
Waterloo Best Western
Best Western Waterloo Htl Ldg Hotel Betws-y-coed
Best Western Waterloo Htl Ldg
Waterloo Hotel Lodge Betws-y-coed
Waterloo Betws-y-coed
Best Western Waterloo Hotel Lodge
Waterloo Hotel Lodge Hotel
Waterloo Hotel Lodge Betws-Y-Coed
Waterloo Hotel Lodge Hotel Betws-Y-Coed

Reviews

Waterloo Hotel Lodge Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 441 out of 726 reviews
Rating 8 - Good. 204 out of 726 reviews
Rating 6 - Okay. 58 out of 726 reviews
Rating 4 - Poor. 17 out of 726 reviews
Rating 2 - Terrible. 6 out of 726 reviews

Reviews

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Very comfortable stay in one of the lodges. Great location with lots to see and do in the area, especially if you like outdoor activities. Snowdon hikes are a 15/30 minute drive away depending on what route you take up the mountain. Having free access to the swimming pool and hot tub is wonderful after a days hiking. Only negative was the quality and quantity of the breakfast was a bit lacking.
Stayed 3 nights in Jun 2025

6/10 Okay

Miles

Liked: Cleanliness, staff & service
Property is tired, needs smartening up.
Stayed 3 nights in Jun 2025

6/10 Okay

Gwenfair

Travelled with partner
Liked: Cleanliness, staff & service
Didn't find it had what we've had in other hotels for the price. Have had a lovely modern room with pool and spa for a lot less money in the past..
Stayed 1 night in Jun 2025

10/10 Excellent

Nizam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant location, very helpful staff. A 3 star hotel that felt like a 4 star one. Good breakfast too. Very impressive.
Stayed 2 nights in Jun 2025

8/10 Good

Marta

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Spacious lounge

Great for overnight stay after a hiking trip. Comfy and spacious Lodge, reaturant and bar for convenience ( not used pool or breakfast- for an extra pay). Bathroom needs a good scrub tho, mouldy around bath tub and between tiles ( needed a bath to defrost after hike). Iron, hairdryer, coffee and tea- all there
Stayed 1 night in May 2025

4/10 Poor

gareth

Liked: Staff & service
Disliked: Room comfort

Average

When we booked this we where expecting a nice hotel room as shown in the pictures but when we checked in we where put in a apartment at the side with really poor natural light which kind of spoilt our stay
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Travelled with family

Nice hotel

Nice little place with all amenities catered for. Small pool And added bonus to stay.
Stayed 2 nights in May 2025

6/10 Okay

Jesica Berenice

Disliked: Property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

What a lovely experience

What a lovely calm hotel. Loved that it was just a short stroll from the necessaries, beautifully quiet location. Everything was easy and staff super friendly. Spa was spotless. Breakfast delicious, plenty of lovely choices, some fresh uncut bread would have have elevated it. One hundred per cent would stay again.
Stayed 2 nights in May 2025

10/10 Excellent

Baz

Stayed 2 nights in Feb 2025

8/10 Good

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and facilities, room was a little too hot, but a fan was provided
Stayed 4 nights in May 2025

10/10 Excellent

Barbara

Travelled with family
Liked: Amenities
We had a great stay in a family lodge. Brilliant, clean and smart. Definitely recommend
Stayed 1 night in May 2025

6/10 Okay

Emily

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

8/10 Good

Louisa

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely location Food plenty of choice
Stayed 3 nights in May 2025

10/10 Excellent

michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay at the Waterloo. The staff were super friendly as well. Would go back any day
Stayed 1 night in Apr 2025

10/10 Excellent

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked everything really good service. Will be recommending to people.
Stayed 2 nights in May 2025

8/10 Good

Sean

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

8/10 Good

SHEENA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Angie, UK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful lodge , spacious clean and very comfortable with an outside area. 5 stars all round. I thought the front doors could do with a little care and paint but otherwise everything was perfect
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Nice hotel for the money

Decent accommodation for the price, good location on the edge of the village, nice to have pool and spa facilities too. room needed a little tlc, shower screen mouldy at bottom edge and extractor was dusty but not end of the world. Staff really friendly and polite,breakfast was good but served way too hot.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kyrby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in an accessible superior lodge which offered lots of room to manoeuvre in my all-terrain powerchair. The staff were welcoming and friendly and so kind to my assistance dog. Overall a lovely spot to enjoy North Wales.
Stayed 1 night in Apr 2025

6/10 Okay

Laura

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay.

Comfortable, friendly staff, great food in choice of 2 restaurants. Great location. Sunny outside seating area too. Free and easy parking.
Stayed 2 nights in Apr 2025

8/10 Good

Sarah

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reall dog friendly with beds in the bar and towels and doggy wash outside. The spa was an added bonus after long walks out.
Stayed 2 nights in Apr 2025