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AMA Hôtel

3.0 star property

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Photo gallery for AMA Hôtel

Restaurant
Interior
Reception
Superior Double Room | In-room safe, desk, soundproofing, iron/ironing board
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar
  • Room service

Explore the area

View in a map
8 Rue Maison Suisse, Biarritz, Pyrenees-Atlantiques, 64200
  • Place, Le Gare du Midi
    ‪2 min walk‬
  • Place, Casino Barriere
    ‪5 min walk‬
  • Place, Bellevue Conference and Exhibition Center
    ‪6 min walk‬
  • Airport, Biarritz (BIQ-Pays Basque)
    ‪4 min drive‬

Room options

View all photos for Standard Double Room

In-room safe, desk, soundproofing, iron/ironing board

Standard Double Room

  • City view
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double Room

In-room safe, desk, soundproofing, iron/ironing board

Classic Double Room

  • City view
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room

Comfort Double Room | In-room safe, desk, soundproofing, iron/ironing board

Comfort Double Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, soundproofing, iron/ironing board

Superior Double Room

  • City view
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Twin Room

Superior Twin Room | In-room safe, desk, soundproofing, iron/ironing board

Superior Twin Room

  • City view
  • 22 sq m
  • Sleeps 3
  • 2 Single Beds

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About this property

AMA Hôtel

Along with a bar/lounge, this smoke-free hotel has a computer station and free newspapers. WiFi in public areas is free. Additionally, a TV in a common area, a front desk safe and multilingual staff assistance are on-site. Private bathrooms are not en suite.
AMA Hôtel offers 15 accommodations with laptop-compatible safes and free newspapers. Flat-screen televisions come with digital channels. Fridges and coffee/tea makers are provided. Rooms have detached private bathrooms. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at AMA Hôtel, you're just a quick walk from Le Gare du Midi. Enjoy features like free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Continental breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front desk safe and a computer
  • Steps from Le Gare du Midi and 3 minutes on foot from Biarritz City Hall
A private beach is featured. As a guest of AMA Hôtel, you'll find multilingual staff, complimentary newspapers in the lobby, and room service (during limited hours). A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. The business-friendly AMA Hôtel also features a front desk safe, a television in common area, and a lift.

This 3-star Biarritz hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:30 AM to 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limited on-site parking

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:30 AM for a fee: EUR 13 for adults and EUR 6 for children
  • A bar/lounge

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Detached private bathroom
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 20.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.45 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 13 for adults and from EUR 6 for children
  • Rollaway bed fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Alcyon Biarritz
Alcyon Hotel
Alcyon Hotel Biarritz
Alcyon
AMA Hôtel Hotel
AMA Hôtel Biarritz
AMA Hôtel Hotel Biarritz

AMA Hôtel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 73 out of 147 reviews
Rating 8 - Good. 60 out of 147 reviews
Rating 6 - Okay. 11 out of 147 reviews
Rating 4 - Poor. 3 out of 147 reviews
Rating 2 - Terrible. 0 out of 147 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Sally

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Stayed 2 nights in Oct 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Amy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely cosy hotel in great location. Friendly staff and nice breakfast
Stayed 2 nights in Jul 2025

10/10 Excellent

Sandy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice little hotel. It's not staffed between 2pm and 7am, but all the staff we met were very nice. We loved Biarritz.
Stayed 1 night in Jul 2025

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location in the centre of town and handy for everything. Really enjoyed the breakfast, plenty of choice and home made jams were delicious. Sylvie was so helpful in highlighting all the sights we might want to see as well as restaurants to go to and day trips out of town.
Stayed 3 nights in Jun 2025

10/10 Excellent

Phyllis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a wonderful boutique hotel! We only stayed there one night but were extremely pleased with the hotel. The rooms aren’t large, but that was alright since we only needed them for sleep and showers. My room was big enough for my wheelchair.We loved our breakfast which had excellent choices. It even had homemade jams for our bread. We highly recommend this hotel and certainly stay there again.
Stayed 1 night in May 2025

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A night in Biarritz

Great location. Sylvia extremely helpful. We enjoyed our one night stay.
Stayed 1 night in May 2025

6/10 Okay

Azucena

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This lovely hotel in a charming building exceeded our expectations. Lots of charm and well appointed. Sylvie, the manager was welcoming and helpful in finding parking and offering recommendations around town. Great location near the market, beaches, and top tier shopping - while being set back a few streets so very quiet as well. Will stay here again!
Stayed 1 night in Jul 2024

8/10 Good

Phyllis

Travelled with family and small children
Liked: Cleanliness
Very convenient location for restaurants and shopping. Despite reception closed at 2pm everyday, the WhatsApp response is very prompt and helpful.
Stayed 1 night in Jul 2024

10/10 Excellent

Yvonne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sylvie gave us excellent service, even upgraded us to a larger room. Great location for visiting Biarritz.
Stayed 1 night in Apr 2024

10/10 Excellent

Nancy

Stayed 1 night in Jun 2022

10/10 Excellent

Craig

Stayed 1 night in Aug 2021

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely family run hotel

Alcyon is a lovely, boutique family run hotel. We had a nice stay in a balcony room overlooking the street. Staff were really helpful and the breakfast is great - served in a beautiful room. Location is great - easy walking distance to the beach and lots of bars/restaurants. Highly recommended!
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Alcyon

Very comfortable small hotel in central Biarritz. Very friendly and welcoming. We stayed a week and were given a room with a balcony on the top floor. Sometimes a little noisy at night, but there is double glazing, shutters and air conditioner so really not a problem.
Stayed 7 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is situated on an apex of 3 streets in central Biarritz & is both very quiet & accessible for the beach, shops & several bus lines (the stop is Foch). There are several restaurants on Rue de Verdun. Breakfasts at the Alcyon are very good with eggs to be boiled to choice, juices & unlimited Nespresso coffee. The staff are friendly, informed, & helpful. Rooms with a balcony view are spacious, south-facing, & recommended. We cannot recommend this Hotel too highly.
Stayed 7 nights in Sep 2019

4/10 Poor

Helen

Disliked: Property conditions & facilities, room comfort

Not all rooms are the same.

Room was very dark, en-suite very shabby,restrictive, measured approx 3.5 x 6. Asked for a change, got none. Room next door was spacious and nicely decorated. Hotel in a good location.a better room would have made a massive difference to this hotel's review and to our holidays.
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Position very central; near to the beach, lovely quiet hotel, Would definitely stay there again.
Stayed 5 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Room very small, tired old decor. Staff were pleasant and helpful. Good location to restaurants and beach.
Stayed 1 night in Jun 2019

8/10 Good

W.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room. Pleasant small hotel. Only con: no parking if you travel by car. Paid parking not far, but expensive.
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very nice hotel centrally located for shopping and beaches.
Stayed 7 nights in Sep 2018

10/10 Excellent

Elizabeth

Excellent hotel good value for money. We were made to feel welcome from arriving to leaving and would definitely stay here sgain
Stayed 3 nights in Sep 2018

8/10 Good

Jill, Mansfield

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location, very clean with friendly staff

This hotel is five minutes from the Grande Plage, a fabulous beach but not really for families as the surf is very strong! There is free parking at the bus station, about a five minute walk. The hotel is very clean and nicely kept, and the staff were very friendly. There is a lift in the hotel, but if you have limited mobility there are a number of stairs to access the lobby initially. The rooms were very quiet and relaxing, and the town with it's restaurants is just a few minutes walk away.
Stayed 5 nights in Aug 2018