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Sercotel Ayala Bilbao

4-star property
Canciller Ayala, Bilbao, 09 725 22 184
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4.5 out of 5
Wonderful!
See all 4 ebookers Reviews

"Tranquilidad, nada de ruido. " More

By a verified traveller on Sun 03 Dec 2023

Points Of Interest

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Classic Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
€107* Per night/room 13 May - 14 May

Basic Room

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Superior Room

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Classic Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Sercotel Ayala Bilbao's good location gets good marks from our customers. Features include free WiFi in public areas, plus breakfast (surcharge) and a meeting room. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, a meeting room and laundry facilities
  • On-site recreation includes bicycles to rent
  • Guests speak favourably about the breakfast and the area's walkability
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Sercotel Ayala Bilbao ratings based on 4 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sercotel Ayala Bilbao

Everyone (3) Couples (1)
5 out of 5
Tranquilidad, nada de ruido.

Posted by on 3 Dec 2023

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Comment from Hotel Management

27 Dec 2023 by Marisel Lara - Jefa de Recepción

Estimada Sofía, Muchas gracias por su comentario, nos alegra que haya tenido una estancia tan buena, estaremos encantados de recibirla en otra ocasión.Aprovecho para desearle ¡felices fiestas!Un cordial saludo,

4 out of 5
The rooms were very nice. Good aircon, shower, hairdryer and confortable bed. Paid parking in carpark 10 min walk away. The hotel is down a side road right next door to El Corte de Ingles and there are many well known shops a few minutes walk away. The old town is about a 10 min walk and Guggenheim 15/20 mins. There is a very nice cafe out of the hotel and turn right for breakfast and coffees if you choose not to have in the hotel

Posted by on 23 Jun 2023

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Comment from Hotel Management

4 Jul 2023 by Marisel Lara - Front Desk Manager

Dear Tracy,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Marisel LaraFront Office ManagerSercotel Ayala****

4 out of 5
Easy to walk everywhere.

Posted by on 4 Jun 2023

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Comment from Hotel Management

5 Jun 2023 by Marisel Lara Front - Office Manager

Dear Tina, Thank you so much for your good revew about your stay in our hotel.We hope to see you again soon.best regards,

5 out of 5
Very clean an peacefull place

Posted by on 13 May 2023

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Comment from Hotel Management

16 May 2023 by Marisel Lara Front Office Manager

Dear Simo,Thank you for taking the time to share your experience with us.We are glad that you enjoyed your stay and we hope to have the pleasure of having you back at our hotel soon.Sincerely,

About the Sercotel Ayala Bilbao

Location Canciller Ayala, Bilbao, 48008

Property Features

  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Library
  • Fireplace in lobby
  • Television in lobby
  • No smoking on site
  • Microwave in a common area
  • 1 conference room

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Casino nearby
  • Health or beauty spa nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Hotel Policies

Check-in

  • Check-in time starts at 2:30 PM
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Payment types

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express and cash.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets cannot be left unattended
  • Commonly-touched surfaces are not cleaned with disinfectant
  • Caters to adults only
  • Property is not cleaned with disinfectant
  • Debit cards not accepted
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Minimum guest age is 18

Hotel Names

  • Sercotel Ayala Bilbao Hotel
  • Sercotel Ayala Bilbao Bilbao
  • Sercotel Ayala Bilbao Hotel Bilbao

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.