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Aparthotel

Cassia Bintan, part of Banyan Group

4.0 star property
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Photo gallery for Cassia Bintan, part of Banyan Group

Outdoor pool, pool umbrellas, pool loungers
Property video
Outdoor banquet area
Point of interest
Point of interest

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Jalan Teluk Berembang, Laguna Bintan Resort, Bintan, 29155
  • Place, Pulau Marawang
    ‪9 min drive‬
  • Place, Crystal Lagoon
    ‪13 min drive‬
  • Place, Lagoi Bay Lake
    ‪23 min drive‬
  • Airport, Batam Batu Besar (BTH-Hang Nadim)
    ‪177 min drive‬
VIP Access
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Room options

View all photos for One Bedroom Suite Queen

1 bedroom, minibar, in-room safe, laptop workspace

One Bedroom Suite Queen

  • Sleeps 2
  • Free Wi-Fi

View all photos for One Bedroom Garden View Suite Queen

1 bedroom, minibar, in-room safe, laptop workspace

One Bedroom Garden View Suite Queen

  • Sleeps 3
  • Free Wi-Fi

View all photos for One Bedroom Loft Queen

1 bedroom, minibar, in-room safe, laptop workspace

One Bedroom Loft Queen

  • Sleeps 3
  • Free Wi-Fi

View all photos for One Bedroom Suite Queen - Free Return Transfer (BBT Terminal and Resort)

View from room

One Bedroom Suite Queen - Free Return Transfer (BBT Terminal and Resort)

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Two Bedroom Garden View Suite Queen - Free Return Transfer (BBT Terminal and Resort)

1 bedroom, minibar, in-room safe, laptop workspace

Two Bedroom Garden View Suite Queen - Free Return Transfer (BBT Terminal and Resort)

  • Garden view
  • 62 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for One Bedroom Garden View Suite Queen - Free Return Transfer (BBT Terminal and Resort)

In-room dining

One Bedroom Garden View Suite Queen - Free Return Transfer (BBT Terminal and Resort)

  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for One Bedroom Loft Queen -Free Return Transfer (BBT Terminal and Resort)

1 bedroom, minibar, in-room safe, laptop workspace

One Bedroom Loft Queen -Free Return Transfer (BBT Terminal and Resort)

  • 52 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for One Bedroom Garden View Loft Queen - Free Return Transfer (BBT Terminal and Resort)

1 bedroom, minibar, in-room safe, laptop workspace

One Bedroom Garden View Loft Queen - Free Return Transfer (BBT Terminal and Resort)

  • Garden view
  • 52 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Two Bedroom Garden View Loft Queen - Free Return Transfer (BBT Terminal and Resort)

Two Bedroom Garden View Loft Queen - Free Return Transfer (BBT Terminal and Resort) | 1 bedroom, minibar, in-room safe, laptop workspace

Two Bedroom Garden View Loft Queen - Free Return Transfer (BBT Terminal and Resort)

  • Garden view
  • 62 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for One-Bedroom Ocean Apartment - Free Return Transfer (BBT Terminal and Resort)

1 bedroom, minibar, in-room safe, laptop workspace

One-Bedroom Ocean Apartment - Free Return Transfer (BBT Terminal and Resort)

  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Two Bedroom Ocean View Suite Queen - Free Return Transfer (BBT Terminal and Resort)

1 bedroom, minibar, in-room safe, laptop workspace

Two Bedroom Ocean View Suite Queen - Free Return Transfer (BBT Terminal and Resort)

  • 62 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Two Bedroom Ocean View Loft Queen - Free Return Transfer (BBT Terminal and Resort)

1 bedroom, minibar, in-room safe, laptop workspace

Two Bedroom Ocean View Loft Queen - Free Return Transfer (BBT Terminal and Resort)

  • 62 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for One Bedroom Suite Twin - Free Return Transfer (BBT Terminal and Resort)

View from room

One Bedroom Suite Twin - Free Return Transfer (BBT Terminal and Resort)

  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for One Bedroom Garden View Suite Twin - Free Return Transfer (BBT Terminal and Resort)

View from room

One Bedroom Garden View Suite Twin - Free Return Transfer (BBT Terminal and Resort)

  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Cassia Bintan, part of Banyan Group

At Cassia Bintan, part of Banyan Group, relax by an outdoor pool or hit the private white sand beach where you can enjoy snorkelling. Each apartment features a kitchen with a stovetop and a microwave, plus free WiFi and an LED TV with cable channels. Guests can appreciate conveniences, such as a dining area and a sitting area, and other amenities include a balcony and a minibar. Limited housekeeping is available.
Cassia Bintan, part of Banyan Group offers 81 accommodations with minibars and a safe. Rooms open to balconies or patios. This accommodation offers separate sitting areas and includes dining tables. Accommodation at this 4-star aparthotel has kitchens with stovetops, microwaves, separate dining areas and kitchenware and utensils. Bathrooms include a combined bath/shower unit, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. 40-inch LED televisions come with cable channels. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a limited basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a private beach.

Children aged under 7 years old are not allowed in the swimming pool without adult supervision. Guests aged under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Cassia Bintan, part of Banyan Group. During your stay, you'll be close to Bandar Bentan Telani Ferry Terminal. Features include free WiFi in public areas, free self-parking and a free ferry terminal shuttle. This upmarket aparthotel has 81 apartments. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.
  • Each apartment offers a kitchen, a balcony or patio and a living room
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy international cuisine while dining at Lotus Cafe
  • Take a swim in the outdoor pool
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a private beach, volleyball and waterskiing
  • 8 minutes by car from Bandar Bentan Telani Ferry Terminal
  • Free ferry terminal shuttle service
Step outside to unwind on the white sand beach. After a day at the beach, enjoy amenities at Cassia Bintan, part of Banyan Group such as a complimentary children's club, an outdoor pool and a children's pool.

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. WiFi is free in public spaces. This beach aparthotel also offers a garden and a terrace. Limited free parking is available on a first-come, first-served basis.

This 4-star Bintan aparthotel is smoke free.

Cassia Bintan, part of Banyan Group has a restaurant on site.

Property amenities

Beach

  • On a private white sand beach
  • Beach loungers

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 8:00 AM to 9:30 PM on request
  • Free ferry terminal shuttle
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Family friendly

  • Childcare (surcharge)
  • Children stay free (see details)
  • Children's pool
  • Free children's club
  • Supervised activities for children (surcharge)

Restaurants on site

  • Lotus Cafe

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave

Dining

  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Dining table
  • Minibar

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Living spaces

  • Dining table
  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 40-inch LED TV with cable channels

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace
  • Meeting rooms

Climate control

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Grocery/convenience store
  • Guidebooks
  • Iron/ironing board
  • Limited housekeeping
  • Luggage storage
  • Multilingual staff
  • Phone
  • Restaurant dining guides
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Turndown service

Location highlights

  • Next to a golf course

Things to do

  • 18-hole adjacent golf course
  • Beach volleyball
  • Canoeing
  • Children's pool
  • Free children's club
  • Snorkelling
  • Supervised activities for children
  • Water skiing
  • Fishing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 81 units
  • Banquet hall
  • Garden

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: IDR 714000 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Cassia Bintan, part of Banyan Group offers transfers from the ferry terminal and airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Cassia Bintan Aparthotel
Cassia Aparthotel
Cassia Bintan Bintan Island/Lagoi
Cassia Bintan Bintan
Cassia Bintan Aparthotel
Cassia Bintan Aparthotel Bintan

Cassia Bintan, part of Banyan Group Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 122 out of 246 reviews
Rating 8 - Good. 102 out of 246 reviews
Rating 6 - Okay. 13 out of 246 reviews
Rating 4 - Poor. 7 out of 246 reviews
Rating 2 - Terrible. 2 out of 246 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Katherine

Liked: Cleanliness, amenities, property conditions & facilities, communication
I had an amazing stay at Cassia Bintan! The staff were extremely welcoming and kind, the location and beach is stunning and the rooms modern and well equipped. I can’t wait to come back!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Mahesh

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great acco. Wonderful service. Beach was great. White sands and friendly surf. Activities are abundant.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Kunal

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great beach with swimming pool, staff r so polite and welcoming must stay if you r in bintan
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Jane

Liked: Cleanliness
Staff were friendly and helpful
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

Perfect beach

Comfortable room and perfect beach!
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Anne Kølner

Liked: Cleanliness, room comfort, communication
Staff were lovely and helpful. Location was beautiful and the rooms were clean and comfortable.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Agnes

Liked: Cleanliness, amenities, property conditions & facilities, communication
Overall a great experience! Spa at Banyan tree is not value for money.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

martin

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful place and amazing, welcoming staff. We only stayed for two nights, but felt so refreshed. Would highly recommend.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Yasmin

Liked: Cleanliness, room comfort, communication

Relazing stay on the beach

Right on the beach, lovely biew, comfortable little apartment with 80s feel furniture. A very nice stay. Staff were very friendly.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Tracy

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great beach, hotel is lovely, super friendly and helpful staff
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Shrawani

Liked: Cleanliness, amenities, property conditions & facilities, communication
My stay Cassia was excellent. The room was beautiful and well maintained
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

JUNT WENG

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beach was very nice and teh children loved it. Overall a very nice place with a great view of the sea.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Steve

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great resort, all the staff are super friendly and helpful. Perfect for a relaxing family holiday
Stayed 4 nights in Dec 2024
Verified

6/10 Okay

Chloe

Liked: Property conditions & facilities, communication
A good place to stay with friends for a short trip.
Verified

8/10 Good

Muhammad Faiz

Liked: Cleanliness, amenities, communication
Courteous staff, and a room with a beautiful beach view and access. It was disappointing that some F&B options in the menu of the main restaurant (Vista) was unavailable during the expectedly high occupancy Christmas holiday period. My wife also tried out the spa and wasn’t too impressed with the treatment and ambience. Hope to see improvements if we do decide to come again.
Stayed 4 nights in Dec 2025
Verified

8/10 Good

natalia

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice enviroment,very good and tasty breakfast. Perfect just For relaxation.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely place to recharge after a busy trip! All staff were amazing- so friendly and helpful! Organized a car and driver through Cassia so we could have a day sightseeing. That was fab too: Definitely cant wait to come back and stay again!!
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Lucas

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing hospitality from staff
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Desmond

Liked: Cleanliness, room comfort, communication

Great for small families!

Great service staff!
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Eriko

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff were excellent!!
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Belinda

Liked: Cleanliness, amenities, property conditions & facilities, communication
Room was clean and comfortable. There are sufficient facilities for us including table tennis. Breakfast spread, food at Treetop and Angsana were all to our liking.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Tim

Liked: Cleanliness, property conditions & facilities, communication
Great beach
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

Ghie

Liked: Cleanliness, property conditions & facilities, communication
Its my 3rd time in Cassia Bintan,,the place is clean, well maintained still the same the 1st time i visited i think 5yrs ago. & the staffs are all kind & very polite.
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Uday

Liked: Cleanliness, amenities, property conditions & facilities, communication
Had a great time with family
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

Park Jae

Liked: Cleanliness, amenities, property conditions & facilities
All the staffs are very kind. Quite satisfied staying at Cassia for 5 days 4 night. Keep up the good work.
Stayed 4 nights in May 2025