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Best Western Plough & Harrow Hotel

Property class: 3.5

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Photo gallery for Best Western Plough & Harrow Hotel

Exterior
Executive Room, Multiple Beds, Non Smoking | Premium bedding, desk, laptop workspace, soundproofing
Lobby
Breakfast served, British cuisine, garden views
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Parking available
  • Business services
  • Bar

Explore the area

View in a map
135 Hagley Road, The Plough & Harrow/135, Birmingham, England, B16 8LS
  • Place, Hagley Road
    ‪1 min walk‬
  • Place, Broad Street
    ‪9 min walk‬
  • Place, Utilita Arena Birmingham
    ‪18 min walk‬
  • Airport, Birmingham (BHX)
    ‪33 min drive‬

Room options

View all photos for Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking | Premium bedding, desk, laptop workspace, soundproofing

Superior Room, 1 Double Bed, Non Smoking

8.4 out of 10
Very good
(8 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed, Non Smoking

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 1 Double Bed, Non Smoking

8.4 out of 10
Very good
(16 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Premium bedding, desk, laptop workspace, soundproofing

Suite, 1 King Bed, Non Smoking

  • 66 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed, Non Smoking

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 1 Double Bed, Non Smoking

8.2 out of 10
Very good
(14 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Executive Room, Multiple Beds, Non Smoking

Executive Room, Multiple Beds, Non Smoking | Premium bedding, desk, laptop workspace, soundproofing

Executive Room, Multiple Beds, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Double Bed, Non Smoking

Premium bedding, desk, laptop workspace, soundproofing

Deluxe Room, 1 Double Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Superior Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Superior Room, Multiple Beds, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

Classic Room, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Best Western Plough & Harrow Hotel

This smoke-free hotel features a restaurant, 2 bars/lounges and a conference centre. WiFi in public areas is free. Additionally, coffee/tea in a common area, a business centre and conference space are on-site. Housekeeping is available on request.
Best Western Plough & Harrow Hotel offers 44 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. 32-inch LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Best Western Plough & Harrow Hotel. During your stay, you're just a quick walk from Broad Street. Enjoy features like free WiFi in public areas, plus 2 bars and a restaurant.
  • Free WiFi and wired Internet
  • Enjoy British cuisine and garden views while dining at Terrace Restaurant
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include a concierge, luggage storage and wedding services
  • 8 minutes by foot from Broad Street and a 3-minute drive from Utilita Arena Birmingham
There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a business centre and meeting rooms.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 2153 square feet (200 square metres) and includes a conference centre. The business-friendly Best Western Plough & Harrow Hotel also features a terrace, a garden, and a picnic area. Parking is available for a fee.

This 3.5-star Birmingham hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 10:00 AM.
Terrace Restaurant – Overlooking the garden, this restaurant specialises in British cuisine and only serves breakfast. Guests can enjoy drinks at the bar.
Beauforts Traditional Pub – This lobby lounge specialises in British cuisine. Open selected days.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (GBP 15 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 13.50 per person
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Beauforts Traditional Pub
  • Terrace Restaurant

Things to do

  • Piano

Family friendly

  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • Business centre
  • Conference centre (2,153 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Restaurant dining guides

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10:30 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 10.00

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 22 December and 1 January.
The property is closed: Christmas Eve and Christmas Day.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 13.5 per person
  • Self-parking fee: GBP 15.00 per night
  • Late check-out fee: GBP 10.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
This property doesn't offer after-hours check-in. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Plough Harrow Hotel Birmingham
Plough Harrow Birmingham
Plough Harrow Hotel
Plough Harrow Hotel Birmingham
Best Western Plough Harrow Hotel
Best Western Plough Harrow Birmingham
Best Western Plough Harrow
Best Western Plough & Harrow
Best Western Plough & Harrow Hotel Hotel
Best Western Plough & Harrow Hotel Birmingham
Best Western Plough & Harrow Hotel Hotel Birmingham

Best Western Plough & Harrow Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 349 out of 1000 reviews
Rating 8 - Good. 389 out of 1000 reviews
Rating 6 - Okay. 157 out of 1000 reviews
Rating 4 - Poor. 64 out of 1000 reviews
Rating 2 - Terrible. 41 out of 1000 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice spotless room but very cold due to motion activated heating system that did not work properly, ended up having a fan heater. All staff very helpful and polite.
Stayed 1 night in Jan 2026

2/10 Terrible

Ali

Business traveller
Disliked: Amenities
Heating broken and room freezing..... 2 rooms booked and heating was out across the entire hotel. All guests were unhappy (and cold)
Stayed 1 night in Jan 2026

10/10 Excellent

Anne

Travelled with group
Liked: Cleanliness, staff & service, amenities
Such a lovely hotel, staff were so helpful and pleasant, very comfortable nights sleep, room kept warm in spite of freezing temperatures outside, everything spotless.
Stayed 1 night in Jan 2026

6/10 Okay

Harry

Liked: Cleanliness
Disliked: Property conditions & facilities
I found the room was clean tidy and adequate at the price point unfortunately there was a problem with the heating and it was an extremely cold night. I was provided with a small electric heater but it wasn’t the best night for me. Also probably my own fault but I didn’t realise until my booking confirmation that there was a separate charge (£15) for parking.
Stayed 1 night in Dec 2025

2/10 Terrible

Alexa

Awful hotel. Arrived on a dark Sunday afternoon,
Stayed 1 night in Dec 2025

8/10 Good

Sam

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were friendly and helpful and the old part of the hotel where we stayed was full of gorgeous oak panelling and high-ceilings rooms with cornicing. Our room (one level higher than standard) was clean and spacious with a large bathroom and facilities including hairdryer and iron. The sausages and bacon at breakfast were better than the budget offerings in many hotels. The shower we easily the best I’ve ever had in a uk hotel. Only gripes were a tv that only worked on certain channels, and no soap in the bathroom. I found the mattress and pillows too soft, but that was a personal preference and not the view of my roommate. Given the price of the room, great value.
Stayed 2 nights in Dec 2025

8/10 Good

kevin

Liked: Cleanliness, staff & service
I had to pay for breakfast and also the parking is not free unless you book it through the hotel. On a friday and Saturday night the restaurant is closed
Stayed 3 nights in Dec 2025

8/10 Good

Jack

Stayed 1 night in Dec 2025

8/10 Good

Omar Mohamed

Stayed 1 night in Dec 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
Friendly staff on arrival and throughout. We were lucky enough to be given a free upgrade to a deluxe double for no particular reason. A lovely clean room ( thank you Gloria) with everything we needed. The bathroom was especially nice.
Stayed 1 night in Dec 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff. Solved an issue we had quickly
Stayed 1 night in Dec 2025

8/10 Good

Deborah

Liked: Cleanliness, staff & service, room comfort
This is one of the cleanest bathrooms in a hotel that I have stayed in. Parking could be a bit cheaper. Good location easy to get to town. Reception and staff friendly.
Stayed 1 night in Dec 2025

6/10 Okay

Lucy

Liked: Cleanliness, staff & service, amenities
The hotel and room itself were lovely and clean. Great parking, quick and easy check in. Hotel location excellent for what we needed. Extremely disappointed that we were not made aware upon check in that there would be a rather loud party going on until past midnight, all of which could be heard from the room so unable to get to sleep until early hours of the morning. Also feeling let down about the breakfast, at £13.50pp I would have expected a lot more variety and availability however everything was almost run out and very limited options both cooked and continental, definitely not worth the money.
Stayed 1 night in Dec 2025

8/10 Good

Jon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was buffet style with staff always checking and topping up plus always cleaning up and very helpful and friendly, poached eggs were lovely
Stayed 1 night in Dec 2025

8/10 Good

Cara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was very clean, breakfast was good. Only downfall was no evening meal available due to no chef.
Stayed 1 night in Dec 2025

4/10 Poor

ADAM

Liked: Amenities
Room very dated and not attached to main building
Stayed 1 night in Dec 2025

10/10 Excellent

Callum

Liked: Cleanliness, amenities, property conditions & facilities
everything was amazing but finding the room was difficult
Stayed 1 night in Nov 2025

6/10 Okay

Chris

Liked: Cleanliness, staff & service, amenities
The room was so hot.
Stayed 1 night in Nov 2025

10/10 Excellent

anthony

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Decent old hotel. The staff were exceptional and everywhere was clean and tidy. I would stay there again if in the area
Stayed 1 night in Dec 2025

10/10 Excellent

Mary E Malone

Liked: Cleanliness, staff & service, amenities
Quick check in, very friendly staff
Stayed 1 night in Dec 2025

8/10 Good

Kathryn

Liked: Cleanliness, property conditions & facilities
Great location for visiting the city centre. Shame about the £15 parking fee. Advised on booking that if we had booked direct with Best Western, the car park is free.
Stayed 1 night in Nov 2025

2/10 Terrible

Mike

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities
Room was dusty, dated and very 90s decor. Heating was not working, could not call reception as phone was not working. The thermostat fell off the wall when I touched it (held on with white masking tape). Iron was dusty, room was cold without heating but reception gave me a small fan heater which was too noisy to keep onto sleep which meant I woke up freezing (it was during a cold snap and was frosty outside).
Stayed 1 night in Nov 2025

2/10 Terrible

Rajesh

Business traveller
Disliked: Cleanliness, staff & service, amenities
Dated room, feeezing no one answers the phone on reception
Stayed 1 night in Nov 2025

8/10 Good

LESTER, Sarasota

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast beautifully cooked. Best cooked breakfast I've had in any UK hotel. Ukrainian lady attending the dining room was very pleasant and attentive. Room comfortable if a tad cold on arrival (Mid Nov 2025). Instructions given at check-in for getting to my room were unclear; one option apparently being to drag my luggage through the dining room. Took the other option of traversing the overflow car park instead.
Stayed 2 nights in Nov 2025

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean, tidy and helpful staff.
Stayed 1 night in Nov 2025