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Moor Hall Hotel, BW Premier Collection

4.0 star property

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Photo gallery for Moor Hall Hotel, BW Premier Collection

Exterior
In-room safe, desk, iron/ironing board, free WiFi
Exterior
Ballroom
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Bar
  • Parking included
  • Spa

Explore the area

View in a map
Moor Hall Drive, Four Oaks, Sutton Coldfield, England, B75 6LN
  • Place, Sutton Park
    ‪4 min drive‬
  • Place, Belfry Golf Club
    ‪8 min drive‬
  • Place, Villa Park
    ‪16 min drive‬
  • Airport, Birmingham (BHX)
    ‪17 min drive‬

Room options

View all photos for Superior Room, 2 Double Beds, Non Smoking

Superior Room, 2 Double Beds, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Superior Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Room, 1 Double Bed, Non Smoking (Four Poster Bed)

Superior Room, 1 Double Bed, Non Smoking (Four Poster Bed) | In-room safe, desk, iron/ironing board, free WiFi

Superior Room, 1 Double Bed, Non Smoking (Four Poster Bed)

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed, Non Smoking (Four Poster Bed)

Deluxe Room, 1 Double Bed, Non Smoking (Four Poster Bed) | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Room, 1 Double Bed, Non Smoking (Four Poster Bed)

  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking (Small Room)

Standard Room, 1 Double Bed, Non Smoking (Small Room) | In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 Double Bed, Non Smoking (Small Room)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking, Garden View

In-room safe, desk, iron/ironing board, free WiFi

Superior Room, 1 Double Bed, Non Smoking, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed, Non Smoking, Jetted Tub

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Room, 1 Double Bed, Non Smoking, Jetted Tub

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, Accessible, Non Smoking (Converts to 2 Twin Beds)

Superior Room, 1 Double Bed, Accessible, Non Smoking (Converts to 2 Twin Beds) | In-room safe, desk, iron/ironing board, free WiFi

Superior Room, 1 Double Bed, Accessible, Non Smoking (Converts to 2 Twin Beds)

  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 Double Bed, Non Smoking (Separate Lounge)

Suite, 1 Double Bed, Non Smoking (Separate Lounge) | In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 Double Bed, Non Smoking (Separate Lounge)

  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 1 Single Bed, Non Smoking

Comfort Room, 1 Single Bed, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Comfort Room, 1 Single Bed, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Comfort Room, 1 Double Bed, Non Smoking

Comfort Room, 1 Double Bed, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Comfort Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(12 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 2 Single Beds, Non Smoking

Comfort Room, 2 Single Beds, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Comfort Room, 2 Single Beds, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 2 Single Beds, Non Smoking

Superior Room, 2 Single Beds, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Superior Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Superior Room, 1 Double Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

1 Double Bed, Non-Smoking, Superior Room, Garden View

  • Sleeps 2

1 Double Bed, Superior Room, Free High Speed Internet, Extras, Music Device, Non-Smoking

  • Sleeps 2

Standard Double Room

  • Sleeps 2

Double Suite

  • Sleeps 2

Superior Double Four Poster Room

  • Sleeps 2

Superior Two Double Room

  • Sleeps 2

1 Double Bed, Non-Smoking, Small Room

  • Sleeps 2

Standard Twin Room

  • Sleeps 2

Superior Twin Room

  • Sleeps 2

Standard Single Room

  • Sleeps 1

Jacuzzi Suite

  • Sleeps 2

1 Double Bed, Non-Smoking, Deluxe Room, Jetted Tub, Garden View

  • Sleeps 2

Deluxe Double Four Poster

  • Sleeps 2

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About this property

Moor Hall Hotel, BW Premier Collection

Hotel in Sutton Coldfield with 2 restaurants and full-service spa
This smoke-free hotel features 2 restaurants, a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge and a snack bar/deli are on-site.
Moor Hall Hotel, BW Premier Collection offers 83 accommodations with DVD players and a safe. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathrobes and hairdryers. This Sutton Coldfield hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Moor Hall Hotel, BW Premier Collection. During your stay, you'll be close to Sutton Park. Enjoy features like free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Drinking and dining options include 2 restaurants, a coffee shop and a bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Treat yourself to Swedish massages, facials or body scrubs at the spa
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym, a steam room and a sauna
  • 6 minutes by car from Sutton Park and 8 minutes from Belfry Golf Club
  • Pets welcome free of charge
Moor Hall Hotel, BW Premier Collection offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and meeting rooms are available. A sauna, a terrace, and a vending machine are also featured at the business-friendly Moor Hall Hotel, BW Premier Collection. Free self parking is available.

This 4-star Sutton Coldfield hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 9:30 AM.
Moor Hall Hotel, BW Premier Collection has 2 restaurants on site.
24-hour room service is available.

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Access to this property's leisure club (pool and fitness facility) is available by reservation only.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 14.95 per person
  • Pool fee: GBP 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Premier Moor Hall Hotel Sutton Coldfield
Best Western Premier Moor Hall Hotel
Best Western Premier Moor Hall Sutton Coldfield
Best Western Premier Moor Hall
Best Western Sutton Coldfield
Sutton Coldfield Best Western
Best Western Premier Moor Hall Hotel And Spa
BW Premier Collection Moor Hall Hotel Sutton Coldfield
BW Premier Collection Moor Hall Hotel
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BW Premier Collection Moor Hall
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Moor Hall Hotel BW Premier Collection
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Moor Hall BW Premier Collection
Moor Hall Hotel BW Premier Collection
Moor Hall Hotel, BW Premier Collection Hotel
Birmingham North Moor Hall Hotel BW Premier Collection
Moor Hall Hotel, BW Premier Collection Sutton Coldfield
Moor Hall Hotel, BW Premier Collection Hotel Sutton Coldfield

Reviews

Moor Hall Hotel, BW Premier Collection Reviews

8.2

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 231 out of 576 reviews
Rating 8 - Good. 198 out of 576 reviews
Rating 6 - Okay. 90 out of 576 reviews
Rating 4 - Poor. 36 out of 576 reviews
Rating 2 - Terrible. 21 out of 576 reviews

Reviews

6/10 Okay

Rachel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not worth the money

Hotel fine but not worth the price. Paid £200 for a superior room. No water provided. When asked at reception for water I was instructed to use vending machine if I wanted any. Cars parked right outside window.
Stayed 1 night in Jun 2025

6/10 Okay

lawrence

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
TV menu listed various Apps, such as Netflix, player and ITVx, none seemed to work? Enjoyed our evening meal, Good food and the staff that served us we're delightful.
Stayed 1 night in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’ve stayed here a few times and this was the best visit so far … service at at the bar and at breakfast were great - contrary to my colleagues experience the food tased good and was presented nicely. Staff wee very friendly and attentive.
Stayed 1 night in Jun 2025

8/10 Good

George

Travelled with family
Liked: Cleanliness
Nice location
Stayed 5 nights in May 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Moore hall hotel

Great hotel and staff very helpful. We were upgraded and room very comfortable. Pillows a bit hard. Beutiful grounds and golf course Had to pay for use of swimming pool, sauna, jacuzzi of £10 each as did not book through Best western hotels direct.
Stayed 1 night in May 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay at Moor Hall. Very nice place, and friendly Staff. The surrounding area and the grounds were very peaceful and relaxing
Stayed 1 night in Apr 2025

8/10 Good

Noelle

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Apr 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a lovely hotel for a quiet brewk
Stayed 2 nights in Apr 2025

8/10 Good

Jim

Stayed 2 nights in Apr 2025

8/10 Good

SAMAR

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for a city property
Stayed 2 nights in Apr 2025

10/10 Excellent

Andy

Stayed 1 night in Apr 2025

10/10 Excellent

Andrew

Great
Stayed 1 night in Mar 2025

6/10 Okay

Emma

Business traveller
Disliked: Property conditions & facilities, room comfort

Ok stay but get dated and not clean

The rooms are really dated and the beds are very uncomfortable, the bedding also has a strange smell to it. I woke up feeling like I needed to shower and leave
Stayed 1 night in Mar 2025

6/10 Okay

Clair

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We needed to change rooms at 10pm due to continued noise
Stayed 1 night in Mar 2025

8/10 Good

Michelle

Beautiful hotel with lovely grounds and staff really helpful and friendly,
Stayed 1 night in Mar 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Simran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing x

Really lovely, jacuzzi and food were amazing!
Stayed 1 night in Feb 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
as i expected
Stayed 1 night in Feb 2025

10/10 Excellent

Noelle

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. The majority of the areas are4modern and well maintained. I got a free upgrade to a junior suite which was very nice indeed. The bar and restaurant were both lovely. It is an expensive hotel but I feel worth it. Lovely breakfast. Staff very friendly. I would highly recommend this hotel
Stayed 1 night in Jan 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable. We attended an evening wedding reception. The whole experience was good.
Stayed 1 night in Jan 2025

4/10 Poor

lorenza

Travelled with partner
I was really disappointed with my stay. I was given the wrong room to what I had booked. I booked the king suite with jacuzzi and was given the duluxe double with jacuzzi. Reception made me out to be stupid saying they don’t do such a room. The double duluxe was so uncomfortable. Needs a new mattress desperately. There was a huge red stain on the floor. The room was freezing with a draft coming under the door, the signal on the tv did not work and the remote didn’t work to search on YouTube. I’m actually shocked at this property after wanting to stay for a long time. I’m so disappointed

10/10 Excellent

Robbie

Great hotel, great location
Stayed 1 night in Jan 2025

4/10 Poor

Gary

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Very Disappointing

My trip was very disappointing, On arrival it was hard to find a parking space. I chose this hotel as it was a spa hotel, upon arrival i was informed that the spa was out of service for the next 2 days which was disappointing. The shower head in my room was leaking as was the sink tap, I found a can of hair products on the chair in my room and the TV was on a table where you could only see half the screen from the bed. For a premier hotel that is charging premium rates I expect so much more.
Stayed 1 night in Jan 2025

8/10 Good

Sarah

Liked: Cleanliness, property conditions & facilities
I enjoyed my stay but got charged for breakfast Evan tho we didn’t go and receptionist said he would refund my whole 5o pounds
Stayed 1 night in Jan 2025