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Holiday Inn Birmingham City Centre by IHG

4.0 star property

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Photo gallery for Holiday Inn Birmingham City Centre by IHG

Exterior
Front of property
Exterior
Minibar, in-room safe, desk, laptop workspace
Interior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Parking available
  • Business services

Explore the area

View in a map
Smallbrook, Queensway, Birmingham, England, B5 4EW
  • Place, Birmingham Hippodrome
    ‪3 min walk‬
  • Place, O2 Academy Birmingham
    ‪3 min walk‬
  • Place, Bullring & Grand Central
    ‪4 min walk‬
  • Airport, Birmingham (BHX)
    ‪19 min drive‬

Room options

View all photos for Suite, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed

9.0 out of 10
Wonderful
(11 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed

7.8 out of 10
Good
(15 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

8.4 out of 10
Very good
(71 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Minibar, in-room safe, desk, laptop workspace

Premium Room

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds

Premium Room, 2 Double Beds | Minibar, in-room safe, desk, laptop workspace

Premium Room, 2 Double Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Minibar, in-room safe, desk, laptop workspace

Standard Room

7.4 out of 10
Good
(11 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 King Bed with Sofa bed (Single Sofa)

Minibar, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed with Sofa bed (Single Sofa)

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed

  • 25 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds

8.4 out of 10
Very good
(17 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed, Accessible

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Accessible

9.0 out of 10
Wonderful
(4 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior
Ibis Birmingham New Street Station Hotel
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
3.9 out of 5, Good, 1,002 reviews
The price is €51
includes taxes & fees
5 Apr - 6 Apr
Ibis Birmingham New Street Station Hotel

About this property

Holiday Inn Birmingham City Centre by IHG

This hotel features a restaurant, a bar/lounge and self parking. WiFi in public areas is free. Additionally, 24-hour room service, a business centre and dry cleaning are on-site.
Holiday Inn Birmingham City Centre by IHG offers 261 accommodations with minibars and laptop-compatible safes. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The shopping around Holiday Inn Birmingham City Centre by IHG gets high marks from our customers. During your stay, you're just a quick walk from Bullring & Grand Central. Enjoy features like free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • Guests have great things to say about the breakfast and the location
  • 8 minutes by foot from Bullring & Grand Central and a 3-minute drive from Broad Street
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

WiFi is free in public spaces. The business-friendly Holiday Inn Birmingham City Centre by IHG also features multilingual staff, complimentary newspapers in the lobby, and dry cleaning/laundry services. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Birmingham hotel.

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:30 AM to 11:00 AM.
Holiday Inn Birmingham City Centre by IHG has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (GBP 15.50 per night)
  • Limited on-site self parking

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 14 to 17.95 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (122 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • 11 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 30.00 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of GBP 50 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 14.00 to 17.95 per person
  • Covered self-parking fee: GBP 15.50 per night
  • Pet fee: GBP 30.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

BIRMINGHAM CITY CENTRE Holiday Inn
Holiday Inn BIRMINGHAM CITY CENTRE
Holiday Inn Hotel BIRMINGHAM CITY CENTRE
Holiday Inn Birmingham City Centre Hotel
Birmingham Holiday Inn
Holiday Inn Birmingham
Holiday Inn City Centre Hotel Birmingham
Birmingham City Centre By Ihg
Holiday Inn Birmingham City Centre
Holiday Inn Birmingham City Centre by IHG Hotel
Holiday Inn Birmingham City Centre an IHG Hotel
Holiday Inn Birmingham City Centre by IHG Birmingham
Holiday Inn Birmingham City Centre by IHG Hotel Birmingham

Holiday Inn Birmingham City Centre by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 481 out of 1005 reviews
Rating 8 - Good. 277 out of 1005 reviews
Rating 6 - Okay. 138 out of 1005 reviews
Rating 4 - Poor. 69 out of 1005 reviews
Rating 2 - Terrible. 40 out of 1005 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Jasna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Despite the tiny shower in a relatively large bathroom and the room being a bit tired, the hotel was excellently located (3 minute walk from the New Street station), public areas comfortable, breakfast lovely and the service was very good!
Stayed 1 night in Dec 2025

8/10 Good

Estelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Car park is rather tight but good location for christmas market
Stayed 1 night in Nov 2025

10/10 Excellent

Gillian

Liked: Cleanliness, amenities, property conditions & facilities
Room was a good size, comfy beds - had everything we needed
Stayed 3 nights in Nov 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
The check in staff were very helpful and friendly. Rooms were very clean and very comfortable beds. Great location for shopping and nightlife. Breakfast was excellent and hot even for a buffet.
Stayed 1 night in Nov 2025

8/10 Good

Pedro

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely clean hotel
Stayed 1 night in Nov 2025

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, excellent staff.
Stayed 2 nights in Nov 2025

6/10 Okay

Nicola

Travelled with family
Room was nice but sofa bed was not prepared so had to wait for staff to make up the bed. Not good when we arrived late and wanted to get the kids to bed quickly. The other thing that was really very sad is the personal hygiene of a couple of members of staff - why hasn’t the manager or senior staff met with them to give advice/support and maybe offer cleaning products for free to help?? The stink of body odor hit us walking through the entrance. I thought it was a customer in the waiting area of Reception. It was so strong, such a shame and not the welcome I was expecting to deal with. It spoilt the beginning of our stay. Sadly the two members of staff that helped to make up the bed in our room were two of the people that required some sort of discussion with management about their body odor. We had to open the window wide open and also the hotel door to try and clear the smell before we could sort anything else. What a shame no one has highlighted this to them. It puts a big impact on how the hotel comes across, despite the lovely decor and breakfast which were great. I know this sounds like I’m being horrible but if customers are dealing with this it’s not good. We will not be returning anyway but it’s my advice to the management to get something sorted please.
Stayed 2 nights in Nov 2025

6/10 Okay

John

Liked: Cleanliness, staff & service, amenities
Information about the car park was poor
Stayed 1 night in Nov 2025

4/10 Poor

Arjun

Business traveller
Liked: Cleanliness
Booked the room due to the brand name and expected a great stay, especially given how much I paid. The room was freezing cold on arrival and the heating in the room didn't work. Called down to complain and was given a small space heater, which barely warmed the side of the bed in a large room. Had to wait in line to check out the next morning when most hotels now provide a keycard drop slot to check out quickly. Think I would have had a signifciantly better stay in the Travelodge next door for half the price.
Stayed 1 night in Nov 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and tidy. Excellent friendly staff.
Stayed 1 night in Nov 2025

6/10 Okay

Rodger

Stayed 1 night in Nov 2025

8/10 Good

Gareth

Liked: Cleanliness, staff & service, amenities
The room was quality and very comfortable
Stayed 1 night in Nov 2025

8/10 Good

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big spacious clean room. The foyer was decorated beautifully for Christmas and had a warm and cozy feeling. The bar staff were very warm and friendly. I was a woman travelling on my own, meeting girlfriends for a night out, and I felt very safe within the hotel.
Christmas Tree in foyer
Foyer greeting
Stayed 1 night in Nov 2025

8/10 Good

David

Stayed 2 nights in Nov 2025

6/10 Okay

Sadie

Stayed for one night as two friends. Beds were comfortable but we booked twin beds and they were very close to each other. Bathroom was clean but was very tired and grout was mouldy in places and was in need of an update.
Stayed 1 night in Nov 2025

8/10 Good

Nicolas

Business traveller
Liked: Cleanliness, staff & service, amenities
Nicely situated. Carpark practical.
Stayed 2 nights in Aug 2025

6/10 Okay

Derek

Business traveller
Disliked: Staff & service, amenities
Absolutely freezing cold room with no heating as the system was broken.
Stayed 1 night in Nov 2025

8/10 Good

Lynn

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 3 nights in Nov 2025

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, amenities
Friendly and helpful staff, convenient parking, good breakfast with 2-for-1 weekend offer, nice spacious room with comfortable bed and good bathroom.
Stayed 2 nights in Oct 2025

8/10 Good

Alistair

Stayed 1 night in Oct 2025

2/10 Terrible

Kashif

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

Bea

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy for conference & excellent services but internal lifts too slow due to being too busy. Not enough room at breakfast. Overcrowded. 1 Coffee machine not working .i would prefer tradittea/coffee pot with waiting staff to refill. Area is too crowded.
Stayed 2 nights in Oct 2025

10/10 Excellent

Richard

Stayed 1 night in Nov 2025

10/10 Excellent

Richard

Stayed 1 night in Oct 2025