Holiday Inn Express Birmingham - Snow Hill by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Birmingham - Snow Hill by IHG

Exterior
Interior
Desk, blackout curtains, soundproofing, iron/ironing board
Reception
Property amenity

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Snow Hill Plaza St Chads Queensway, Birmingham, England, B4 6JN
  • Bullring & Grand Central
    ‪11 min walk‬
  • International Convention Centre
    ‪14 min walk‬
  • Utilita Arena Birmingham
    ‪18 min walk‬
  • Birmingham (BHX)
    ‪18 min drive‬

Room options

Standard Room, 2 Single Beds (with Free Hot Breakfast)

9.0 out of 10
Wonderful
(17 reviews)
  • Sleeps 2
  • 2 Single Beds

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

7.6 out of 10
Good
(21 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Standard Room, 1 Double Bed (with Free Hot Breakfast)

8.4 out of 10
Very good
(50 reviews)
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 Double Bed

Standard Room (with Free Hot Breakfast)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Single Bed

Similar properties

About this property

Holiday Inn Express Birmingham - Snow Hill by IHG

Hotel with free breakfast, a quick walk to Birmingham Cathedral
A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk, a TV in a common area and a front desk safe are on-site.
Holiday Inn Express Birmingham - Snow Hill by IHG offers 239 accommodations with coffee/tea makers and a hairdryer. A pillow menu is available. Satellite televisions are provided. Bathrooms include a shower and complimentary toiletries.

This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express Birmingham - Snow Hill by IHG. During your stay, you're just a quick walk from Birmingham Children's Hospital. Free WiFi in public areas, a restaurant and a bar are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a front desk safe, 3 meeting rooms and multilingual staff
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 15-minute walk of Birmingham Cathedral and Victoria Square
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

There are 3 meeting rooms available. A vending machine, multilingual staff, and a front desk safe are also featured at Holiday Inn Express Birmingham - Snow Hill by IHG.

This 3-star Birmingham hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 9:00 AM.
Great Room – On-site bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (GBP 15 per night); discounts available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Great Room

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (163 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 19 floors
  • Banquet hall
  • Built in 2013
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 20.00
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: GBP 15.00 per night
  • Early check-in fee: GBP 20.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Birmingham Snow Hill
Birmingham Snow Hill Holiday Inn Express
Holiday Inn Express Birmingham
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Holiday Inn Express Snow Hill Hotel
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Snow Hill Birmingham
Snow Hill Holiday Inn Express
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Holiday Inn Express Birmingham - Snow Hill by IHG Hotel
Holiday Inn Express Birmingham - Snow Hill by IHG Birmingham

Holiday Inn Express Birmingham - Snow Hill by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 428 out of 1000 reviews
Rating 8 - Good. 280 out of 1000 reviews
Rating 6 - Okay. 161 out of 1000 reviews
Rating 4 - Poor. 78 out of 1000 reviews
Rating 2 - Terrible. 53 out of 1000 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only criticism Staff didn't acknowledge you in lifts, or main reception when booking out
Stayed 1 night in Jun 2025

10/10 Excellent

bradley

Travelled with partner
Liked: Amenities
Amazing value for money and staff were fantastic
Stayed 1 night in May 2025

6/10 Okay

Keith

Travelled with family
Liked: Cleanliness
Reception very receptive, polite courtious and always on hand to help. Breskfast was a shambles, no one seemed to know whag theh were doing of even when to do it.
Stayed 4 nights in May 2025

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was fine , staff very friendly , my room was clean and enjoyed the breakfast
Stayed 2 nights in May 2025

6/10 Okay

Seipati

Stayed 1 night in May 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness

Budget sleep for a budget price

Terrible cleanliness in the room. Staff not too helpful. Only upside was the location.
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

lawrence

Stayed 2 nights in May 2025

8/10 Good

Uzma

Stayed 1 night in May 2025

2/10 Terrible

FARAH

Travelled with family
Disliked: Amenities, property conditions & facilities
Their was a leak in the room, they gave us a room 2 hours later at a diffefent hotel 20 mins away ruining our plans. Refused to give a refund.
Stayed 1 night in May 2025

10/10 Excellent

Kami

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mr k

Daily House keeping if you like this also free breakfast house keepers was very very nice
Stayed 4 nights in May 2025

8/10 Good

nima

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Liked the staff and services. Breakfast can have more options.
Stayed 1 night in May 2025

6/10 Okay

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No feather pillows" despite being advertised

Saw the sign in the room "ask for feather pillows at reception" and when I asked for them I was told there were none. Why advertise it if they're not available??? The soft and hard pillows was very uncomfortable the lady on reception Saturday night was very unprofessional and rude
Stayed 3 nights in May 2025

4/10 Poor

Charley

Disliked: Property conditions & facilities, room comfort

Would not recommend

Disappointing - hotel room was so warm, had the aircon on but me and my partner were still uncomfortable warm all night, not able to open windows. Bed uncomfortable. Room not very clean. Breakfast included however very overcrowded and not all items available.
Stayed 1 night in May 2025

8/10 Good

Della

Stayed 2 nights in May 2025

8/10 Good

Banguna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Esny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and clean. Comfortable beds. Breakfast was very good. Great coffee.
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for business trip

Parking is difficult to find, you need to park in B4 car park, which needs 5-10 mins walk and the hotel will give you a discount for parking, but the price is still quite pricey. The pipe of air conditioning keeps running, sometimes is quite noisy
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

ABDALA AZIZ

Liked: Cleanliness, amenities
Stayed 5 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location comfortable room great brealfast included
Stayed 1 night in May 2025

6/10 Okay

A

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth a short stay

Check-in receptionist didn’t take much interest in me until I queried why she hadn’t asked my preference for the floor as she had asked the customer in front of me. Only then did she want to make a fuss offer which I declined. Other than her everyone else was friendly, respectful and polite. My room was clean, bed comfortable and the only ‘but’ was the shower door not closing properly. Overall, it was worth a short stay.
Stayed 1 night in May 2025

8/10 Good

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Jon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Sandra

Stayed 2 nights in May 2025