Holiday Inn Express Birmingham - Snow Hill by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Birmingham - Snow Hill by IHG

Exterior
Interior
Desk, blackout curtains, soundproofing, iron/ironing board
Reception
Property amenity

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast included
  • Housekeeping
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Snow Hill Plaza St Chads Queensway, Birmingham, England, B4 6JN
  • Place, Bullring & Grand Central
    ‪11 min walk‬
  • Place, International Convention Centre
    ‪14 min walk‬
  • Place, Utilita Arena Birmingham
    ‪18 min walk‬
  • Airport, Birmingham (BHX)
    ‪18 min drive‬

Room options

Standard Room, 1 Double Bed (with Free Hot Breakfast)

8.4 out of 10
Very good
(56 reviews)
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

7.6 out of 10
Good
(21 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Standard Room, 2 Single Beds (with Free Hot Breakfast)

9.0 out of 10
Wonderful
(17 reviews)
  • Sleeps 2
  • 2 Single Beds

Standard Room (with Free Hot Breakfast)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Single Bed

Standard Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Holiday Inn Express Birmingham - Snow Hill by IHG

Hotel with free breakfast, a quick walk to Birmingham Cathedral
A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk, a TV in a common area and a front desk safe are on-site.
Holiday Inn Express Birmingham - Snow Hill by IHG offers 239 accommodations with coffee/tea makers and a hairdryer. A pillow menu is available. Satellite televisions are provided. Bathrooms include a shower and complimentary toiletries.

This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express Birmingham - Snow Hill by IHG. During your stay, you're just a quick walk from Birmingham Children's Hospital. Free WiFi in public areas, a restaurant and a bar are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a front desk safe, 3 meeting rooms and multilingual staff
  • Guests have great things to say about the breakfast and the helpful staff
  • Within a 15-minute walk of Birmingham Cathedral and Victoria Square
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

There are 3 meeting rooms available. A vending machine, multilingual staff, and a front desk safe are also featured at Holiday Inn Express Birmingham - Snow Hill by IHG.

This 3-star Birmingham hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 9:00 AM.
Great Room – On-site bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (GBP 15 per night); discounts available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Great Room

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (163 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 19 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2013
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 20.00
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: GBP 15.00 per night
  • Early check-in fee: GBP 20.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Birmingham Snow Hill
Birmingham Snow Hill Holiday Inn Express
Holiday Inn Express Birmingham
Holiday Inn Express Birmingham Snow Hill
Holiday Inn Express Snow Hill
Holiday Inn Express Snow Hill Birmingham
Holiday Inn Express Snow Hill Hotel
Holiday Inn Express Snow Hill Hotel Birmingham
Snow Hill Birmingham
Snow Hill Holiday Inn Express
Holiday Inn Express Birmingham Snow Hill Hotel
Holiday Inn Express Birmingham Snow Hill
Holiday Inn Express Birmingham Snow Hill by IHG
Holiday Inn Express Birmingham Snow Hill an IHG Hotel
Holiday Inn Express Birmingham - Snow Hill by IHG Hotel
Holiday Inn Express Birmingham - Snow Hill by IHG Birmingham

Reviews

Holiday Inn Express Birmingham - Snow Hill by IHG Reviews

8.0

Very good

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 439 out of 1017 reviews
Rating 8 - Good. 280 out of 1017 reviews
Rating 6 - Okay. 163 out of 1017 reviews
Rating 4 - Poor. 82 out of 1017 reviews
Rating 2 - Terrible. 53 out of 1017 reviews

Reviews

6/10 Okay

Stephen

Business traveller
Liked: Cleanliness, staff & service, amenities
Air conditioning not working albeit they did warm several days beforehand. Fan in room but still very warm and stuffy as no opening window. Desk in room but no chair to sit on! Notice at breakfast about some items not available due to delivery issues.
Stayed 1 night in Jul 2025

8/10 Good

Frances

The only problem the mattress was too soft, we woke up with aches and pains.
Stayed 2 nights in Jul 2025

6/10 Okay

KEITH

Stayed 1 night in Jul 2025

2/10 Terrible

Mohammed

Travelled with family
Disliked: Property conditions & facilities, room comfort
Absolutely awful want a refund as no AC so were provided with cheap desktop fans
Stayed 1 night in Jul 2025

8/10 Good

sharlotte

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No aircon Cannot turn TV páss 20% the TV is quite a distance from the bed. So you cannot hear it
Stayed 1 night in Jul 2025

10/10 Excellent

Zhehao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent experience

It was a great experience. Though the hotel had a bit of AC technical issue, the manager and other staff had been very actively to help us, resulting in a comfortable and enjoyable stay overall.
Stayed 2 nights in Jul 2025

2/10 Terrible

Laura

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very poor

Bed broken, Air Conditioning broken, staff were rude when I asked for Ice to cool down in the middle of a heat wave. I have stayed here numerous times, it used to be fantastic but each time I stay it gets progressively worse but the prices increases. Even the breakfast that used to be fantastic is now poor. Moving forward I will be looking for a new hotel to with on my numerous visits. Very unhappy!
Stayed 2 nights in Jul 2025

4/10 Poor

valerie

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
I was with grandson and at 5.30pm was assured there would be hot food available on our return at 7 very tired and in heat.however when we returned we were told no food available at all so had to go out again with a very tired young grandson spoilt his day and mine.difficult to find somewhere suitable when not lical so quite a walk
Stayed 1 night in Jul 2025

8/10 Good

Irene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm welcome by Ellie on reception others on reception should remember they are the face of the company. Accessible room well equipped and comfortable. Good breakfast selection and helpful staff and tables cleared efficiently. Stayed 3 nights, room cleaned well but perhaps housekeeping could prioritise guests staying more than one night, (returned 3pm and still not done).
Stayed 3 nights in Jul 2025

6/10 Okay

Nick

Travelled with family
Stayed 1 night in Jul 2025

10/10 Excellent

phillip

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and very helpful
Stayed 1 night in Jul 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, very well priced
Stayed 1 night in Jun 2025

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice tidy, clean room. Staff were polite and helpful. Breakfast was great!
Stayed 1 night in Jun 2025

4/10 Poor

Neil

Stayed 2 nights in Jun 2025

4/10 Poor

Victor

Stayed 2 nights in Jun 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Andrew

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and cheap
Stayed 2 nights in Jun 2025

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

holiday inn express

great hotel witth a great location and great transport links.the hotel was clean and great breakfast
Stayed 1 night in Jun 2025

6/10 Okay

Mrs

Liked: Cleanliness, property conditions & facilities, room comfort

Hotel ok , beyond awful breakfast

Hotel was good Breakfast was beyond disappointing! What in the Gordon Ramsey was that you were trying to serve ? Cheap ingredients, soggy toast , missing items off the hot breakfast, no knives , no hash browns , no mushrooms. Very poor quality.
Stayed 1 night in Jun 2025

10/10 Excellent

Peter

Stayed 1 night in Jun 2025

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel in great location close to all the main attractions. Excellent facilities.
Stayed 1 night in Jun 2025

10/10 Excellent

Ellie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and comfortable
Stayed 2 nights in May 2025