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Ibis Birmingham New Street Station Hotel

3.0 star property

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Photo gallery for Ibis Birmingham New Street Station Hotel

Bar (on property)
Twin Room, 2 Single Beds | Desk, laptop workspace, blackout curtains, iron/ironing board
Lobby lounge
Reception
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

View in a map
21 Ladywell Walk Arcadian Centre, Birmingham, England, B5 4ST
  • O2 Academy Birmingham
    ‪3 min walk‬
  • Bullring & Grand Central
    ‪4 min walk‬
  • Utilita Arena Birmingham
    ‪17 min walk‬
  • Birmingham (BHX)
    ‪18 min drive‬

Room options

View all photos for Family Room, Multiple Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Family Room, Multiple Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Twin Room, 2 Single Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Twin Room, 2 Single Beds

7.6 out of 10
Good
(20 reviews)
  • 13 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, 1 Double Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Double Room, 1 Double Bed

8.0 out of 10
Very good
(64 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

ibis budget Birmingham Centre

  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
3.7 out of 5, Good, 1,328 reviews
The price is €47
includes taxes & fees
28 Sept - 29 Sept
ibis budget Birmingham Centre

About this property

Ibis Birmingham New Street Station Hotel

Hotel with a restaurant, a quick walk to O2 Academy Birmingham
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a conference centre, self parking and dry cleaning. Housekeeping is available on request.
Ibis Birmingham New Street Station Hotel offers 159 accommodations with coffee/tea makers and a hairdryer. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a shower and complimentary toiletries. Business-friendly amenities include desks and telephones. Additionally, rooms include fans and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Ibis Birmingham New Street Station Hotel. During your stay, you're just a quick walk from O2 Academy Birmingham. Features include free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, 7 meeting rooms and a conference centre
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 10-minute walk of O2 Academy Birmingham and Bullring & Grand Central
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. 7 meeting rooms and coworking spaces are available.

WiFi is free in public spaces. Ibis Birmingham New Street Station Hotel also features laundry facilities, dry cleaning/laundry services, and a front desk safe. Parking is available for a fee.

This 3-star Birmingham hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 11:00 AM.
Ibis Birmingham New Street Station Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (GBP 15 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; GBP 12 to 12 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 7 meeting rooms
  • Conference centre
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar in shower (67 centimetre high)
  • Grab bar near toilet (70 centimetre high)
  • Lever door handles
  • Lift (80 centimetre wide door)
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 100% renewable energy
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • HDTV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Restaurant dining guides

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Fan
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to make the booking will be requested at check-in and a GBP0.01 authorization will be placed for identification purposes.

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: GBP 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 12 to 12 for adults and GBP 0 to 6 for children
  • Covered self-parking fee: GBP 15 per night
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ibis Birmingham New Street
Ibis New
Ibis New Hotel Birmingham Centre Street
Ibis Birmingham Centre New Street Hotel
Ibis Birmingham City Centre Hotel Birmingham
Ibis New Street Hotel
Ibis New Street
Ibis Birmingham New Street Station Hotel Hotel
Ibis Birmingham New Street Station Hotel Birmingham
Ibis Birmingham New Street Station Hotel Hotel Birmingham

Ibis Birmingham New Street Station Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 363 out of 1003 reviews
Rating 8 - Good. 334 out of 1003 reviews
Rating 6 - Okay. 179 out of 1003 reviews
Rating 4 - Poor. 74 out of 1003 reviews
Rating 2 - Terrible. 53 out of 1003 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Tom, Southend

Liked: Cleanliness
Central location, nice staff hotel was clean but it’s a little dated in decoration but it was quite so that’s a plus
Stayed 1 night in Jun 2025

8/10 Good

Osama

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean hotel and is close to New Street Station just 10 minutes walking, the staffs are helpful and friendly.
Stayed 1 night in Jun 2025

6/10 Okay

Fiona

Liked: Cleanliness
Disliked: Room comfort
Very hard bed
Stayed 1 night in Jun 2025

6/10 Okay

Mark

Travelled with family
Liked: Cleanliness, staff & service
You get what you pay for. Our initial thought when opening the room was that was very small with a tiny bathroom. We got used to it after 2x days. Despite being a small bathroom, the show head was excellent. The place felt safe too. Im not sure if there was adequate heating and cooling however we did survive. I don't think we'll stay there again. Unfortunately I don't think I can recommend it either unless you're absolutely budget conscious.
Stayed 2 nights in Jun 2025

8/10 Good

Arturo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean , and helpful staff. The rooms are small but it did not bother us as long as is clean. Close to the train station .
Stayed 1 night in Jun 2025

6/10 Okay

Simon

Business traveller

Ideal business stay that is good value for money

Perfect location in terms of city centre (10 mins walk) and station (5mins walk). In the heart of China Town and good local places to eat and drink.
Stayed 1 night in Jun 2025

6/10 Okay

Karen

Liked: Staff & service
Disliked: Property conditions & facilities
The hotel is close to the station, but there is a nightclub next door which meant my room was literally vibrating with the noise until gone 2am on Friday and Saturday nights, which was less than ideal! The rooms have seen better days and are very basic. A good range of choices for breakfast though.
Stayed 3 nights in May 2025

10/10 Excellent

Marcus J.

Stayed 1 night in May 2025

4/10 Poor

Lola

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort

The NOISE is a problem

The room was basic but spacious. Bed and mattresses looked a bit tired. Windows open. On site parking is small but convenient. Location is great. HOWEVER, THE NOISE! There is a night club right downstairs that BLASTS dancing music and bass. You will have to close windows (no air) and wear ear plugs and even then you will feel room shaking. We barely slept. This is why it’s so cheap.
Stayed 1 night in May 2025

10/10 Excellent

Glyn

Liked: Cleanliness, amenities, property conditions & facilities
Does what it says on the tin. Very good budget accommodation in centre of city. Very clean and my room was quiet on top floor. Will use their brand again.
Stayed 2 nights in May 2025

10/10 Excellent

Anthony

Stayed 2 nights in May 2025

6/10 Okay

Matthew

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

Budget feel

Poor room. Shower dripped constantly during night on to plastic shower tray. Infuriating Very odd shower controls. Budget hotel. Breakfast good. Position good.
Stayed 1 night in May 2025

10/10 Excellent

Shelagh

Just a quick over night stay travelling back from Scotland and we received the same high standard of service as usual.
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Marcus

Stayed 1 night in May 2025

2/10 Terrible

Verified traveller

Liked: Cleanliness, staff & service

Too noisy to sleep

The room was fine but overnight there was so much noise from nearby clubs that it was impossible to sleep - loud bass and vocals through the floor until 3am. Don’t stay here.
Stayed 1 night in May 2025

2/10 Terrible

Rachel

Business traveller
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Gary

Travelled with partner
Handy for the city centre, rooms are a little cramped particularly the bathroom
Stayed 2 nights in May 2025

10/10 Excellent

Pardeep

Stayed 1 night in May 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy with Ibis

Ibis is a dependable brand, this hotel is well placed for city centre, short walk from New Street station. Decent breakfast.
Stayed 3 nights in May 2025

8/10 Good

Robert

We always stay to go to the opera at the Hippodrome! With parking it is most convenient as we live in Wales! Thanks for putting us up! The only glitch was the second lift was crook! Still it didn’tnoticeably hold us up! It’s tremendous we can get so close to central Birmingham!
Stayed 1 night in May 2025

6/10 Okay

Melanie

Travelled with family, Business traveller
Liked: Cleanliness
Disliked: Amenities
Hotel is fine for a cheap stay central to the station outside and around the hotel is extremely dirty and not well kept. Also wouldn’t bother with the breakfast limited choice and my son was severely sick after it.
Stayed 1 night in May 2025

8/10 Good

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Matthew

Stayed 3 nights in May 2025

6/10 Okay

Ross

Liked: Cleanliness
Stayed 1 night in Apr 2025